Spring has finally arrived, and we've been busy here at Springy HQ! Whether you're in the midst of midterms for the Spring semester or diligently planning summer projects, we suspect your plates have been just as full. We've gathered some recent webinars that might have slipped through the cracks to make your life easier.
Exceeding Patron Expectations in this New 'Normal'
Post COVID-19, what do your patrons expect? We’re not entirely out of the woods yet, but we are seeing a light at the end of the COVID-19 tunnel.
This 53-minute presentation from the LJ Fall Summit covers how the patron experience has shaped expectations for services and resources.
Learn how to exceed expectations by reducing uncertainty, empowering patrons, extending your reach, and thinking critically about the online experience.
Launch LibChat on Every Webpage... Literally!
The Lean Library Futures browser plugin now has integration with LibChat. This means that your patrons can launch a chat with your librarians from right inside their browser - on any webpage, from literally anywhere!
Add Springshare 24/7/365 Global Chat Cooperative and deliver chat reference not only anywhere... but anytime.
Webinar Recording Covers:
- Springshare integration with Lean Library
- Explore how Lean Library's browser plugin integrates with LibGuides and LibChat.
- New Features
- Based on user feedback, Lean Library has exciting new UI changes to showcase.
Tips and Tricks for Scheduling with LibStaffer!
Springshare's web-based scheduling tool, LibStaffer, is designed to take some of the headache out of scheduling. While we can't stop the bickering between staff over who ate the last cookie in the staff lounge, we can help you with the tedious task of scheduling. Check out LibStaffer for Public Libraries or LibStaffer for Academic Libraries for tips, tricks, and a behind-the-scenes look at LibStaffer!
Happy viewing! We hope you enjoy watching these webinars as much as we enjoyed making them!
-The Springy Team