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Tales From the Co-Op: October Exchanges

The newest edition of Tales From the Co-Op is here! If you missed the most recent post in this series, be sure to catch up with the September Exchanges. The LibAnswers 24/7 Chat Cooperative provides your library with continuous, reliable chat coverage through LibChat, staffed by expert librarians with MLS degrees and cooperative members from partner libraries worldwide. Whether your librarians are busy, it’s after hours, or you’re focusing on in-person services, the Co-Op ensures your patrons get immediate, high-quality assistance whenever they need it. By participating in the 24/7 Co-Op, you guarantee seamless support for your patrons, no matter the circumstances….

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LibGuides Integration with Twitter

We’ve achieved a lot of “firsts” in the Library software world in terms of web 2.0 stuff – LibGuides was one of the first commercial library software with a Facebook app (we now have three), among the first to integrate with Del.icio.us, etc. Today I am pleased to announce another “first” and, perhaps, the coolest one yet – Twitter integration. Now when you publish a new guide you can broadcast the news on…

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Issues With Accessing New Servers

After our server upgrade went as smoothly as possible (zero downtime for patrons), we were alerted today that several (5, to be exact) of our clients were not able to access the new servers. After scratching our heads and looking at the problem from every possible angle (I’d like to thank our clients who worked with us on figuring it out), one of our genius techies (i.e. not me) said “it…

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LibGuides Community Members on a Map

Marc has created a pretty cool Google Maps mashup which shows the locations of all our LibGuides member libraries. Check it out at http://community.libguides.com/community_map.php. You can zoom in and out, and clicking on any blue push pins will reveal the institution name as well as their LibGuides URL.   The map is also available from the main Community Site (http://community.libguides.com) , by clicking on the “Member Map” link. We will be…

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Monthly LibGuides Stats – July 2008

Here are the most recent cummulative stats for the LibGuides community. Community Sites: 305 Librarian Accounts: 5152 Total Guides: 12,145 Total Pages: 69,929

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Problems with Del.icio.us boxes inside LibGuides

Several users have sent us emails in the last few days asking why their del.icio.us boxes, which used to work fine, are now only showing a very limited set of tags. After looking into the issue in depth, the conclusion is that – for now – we can’t do anything about this because it’s a problem with the del.icio.us api code. We get del.icio.us tags to display in LibGuides by using …

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Upgrading LibGuides Servers

The growth of LibGuides has been nothing short of amazing, but the best part is that we are just getting started! New libraries are signing up every day, so the current statistics (300 libraries, 5000 librarians using the system, 11,500 guides created with 70,000 subject pages) will look like small potatoes 6 months from now. To ensure the smooth growth of our community, and to be able to handle the increasead…

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User Management in LibGuides and New API Functions

We rolled out another set of new LibGuides features this weekend. There are a lot of little things in this release, like code optimizations which will make the pages load faster, but the main new features are: Sys admins now have a real user account management console, from which they can create new accounts, promote existing accounts to admin-level (and demote them as well), reset passwords, and delete user accounts. If you are…

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Monthly LibGuides Stats – June 2008

Here are the most recent cummulative stats for the LibGuides community. Community Sites: 257 Librarian Accounts: 4265 Total Guides: 9859 Total Pages: 56,993

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Honorable Mentions: Anaheim Edition

Library Lady Dee posted about adapting LibGuides to document internal library procedures and policies.  While the “hit by a bus” analogy is a bit of a downer, the idea of reaching out from beyond the grave to instruct on ILL intricacies makes up for it.  Thank you Dee, and please be careful crossing the street! Cindi has created a great LibGuides intro video for the BIGWIG Social Software Showcase 2008…

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New Springshare Website is Live

Our new website is live at http://springshare.com and we think it came out great! Be sure to check out the new video on the LibGuides page.

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