Cheers to you! We know we have the greatest clients in the world. You and your teams work hard to provide excellent service to your patrons and — when you have a breather, you use it to make things more efficient internally, too. That’s why we want to take some…
We’ve sent out all of our GDPR notices, so now it’s time to get into a different security conversation: HTTPS and browsers! Good security as a baseline is important, and with browsers also working toward that goal, it’s time to really dive into the HTTPS action with all of your…
Compliance with the EU’s General Data Protection Regulation (GDPR) You’ve no doubt been hearing a lot about the GDPR lately. ICYMI, it’s very important. IMHO the GDPR could use an FAQ. We are going to keep it simple and emphasis just three important points. * Springshare is GDPR ready! We’ve…
What are you saying? And how? The minute you get out of bed, you have a new day and with it the opportunity to be social, if you choose to be. Though, perhaps, even your choice to keep to yourself all day and not interact with people is still communicating…
We live and breathe libraries, so we know very well how important privacy issues are to you, our clients. Even before GDPR-related conversations sprung (no pun intended 😉 to the forefront, Springshare has always been very careful with handling our customers’ data. We’ve never used customer data for profit or…
LibAnswers Groups Functionality is taking hold. LibAnswers is the complete multi-channel communication solution. It’s brimming with features. There’s a knowledge base FAQ, SMS/Texting, LibChat, a Systems and Services Management tool, Social Media Management, Query Spy, super robust statistics, the Reference Analytics module, Twitter integration, Widgets, a powerful Ticketing System, Public-facing Groups…
Smart Technology You Can Take With You… To Help Take Other Things We’re holding nothing back with our latest contribution to the Library world and we’re happy to announce our newest tool, LibTote – The Smart Tote for Librarians. It’s chock-a-block full of the features you’ve come to expect from the…
We can already smell the cheesesteaks! Springshare is getting in on some of that brotherly love, March 20-24, as we head to Philadelphia for PLA 2018. You can expect an awesome lineup of presentations from yours truly and from your very own as we have some super guest speakers in…
In our October 2017 SpringyNews Newsletter, we informed Springy users that recent updates to web and mobile browsers (Chrome, Firefox, Safari, etc.) mark any HTTP webpage that contains form content as insecure. Meaning that any public webpage containing a search box, LibCal booking form, or LibAnswers Question Submission form will…
A big part of holiday planning is knowing where to be, and when. You’ve got dinner plans at your friend Tina’s house on the 24th at 6pm and latkes at your cousin Tim’s abode on the last day of Hannukkah. Coordinating all of those invitations and appearances requires a lot…
