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Insights into LibInsight: The LibInsight Experience at two University Libraries

Data-driven decisions. Actionable Insight. Multi-variable Analytics. Dashboard Reporting. You hear these buzzwords anywhere and everywhere these days, and libraries are no exception. Gone are the days of tick sheets and anecdotal evidence. Libraries need robust data gathering and data analysis tools to help them make everything they do… better, more…

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Building LibGuides for Current Events

In our most recent newsletter, we talked about creating #TrendingNow content. To summarize, the most successful teaching sessions are based around an assignment, project, or task. Context is key. And contextual learning leads to long-term learning. That same concept applies when you connect learning resources with #TrendingNow current events. Patrons…

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Beyond The Library: LibCal Usage

Lately, we’ve been discovering more and more examples of non-library folks showing an interest and later purchasing LibCal for use by their teams and the customers they serve. While it may have started in the libraries, it’s clear that many are catching on to the fact that LibCal — with its…

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How LibAnswers Helps You Provide Excellent Customer Service

It all begins with a question. You’ve got someone inside your doors. (If you use your imagination, this exercise will work for brick and mortar or virtual examples.) Perhaps she’s looking around at your signage. Maybe he even walks up to the bulletin board to see the flyers you’ve designed,…

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See How Libraries Use LibInsight Datasets

Getting a handle on your data is a big deal. More and more people are having conversations about the next steps for their data. People have been collecting it for years and years. This was the major focus for some time. It was the pressing priority. We have to track…

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2018 Is All About… You!

While some companies might have a customer appreciation month, Springshare is all about having a customer appreciation year. 2018 is all about you… our awesome’sauce Springy rockstar users. We want to hear how you’re using Springshare tools, and we want to promote, broadcast, and shout-out your amazing’ness to the entire Springy…

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ALA 2017 Guest Presentations Available!

In case you missed our awesome line-up of guest speakers at the 2017 ALA Conference in Chicago, we have the recordings and presenter materials available on our Buzz site. All videos are hosted on our Facebook Page. While you’re there, LIKE our Facebook page to have our posts display in…

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Using LibInsight to Showcase Library Services at USF: Sarasota-Manatee

The University of South Florida, Sarasota-Manatee Librarians use LibInsight-Lite to gather data about their instruction, research assistance, head counts, and questions asked at their information commons resource desk. How do they communicate these stats to outside stakeholders? They created an infographic! Pulling data from LibInsight-Lite, librarians created an easily readable…

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“We’re All In, Because It’s Easy”

..says Andrew Adler, director of the Georgetown College Library, when asked why the Library is using the entire platform of Springshare tools. Andrew, like most librarians, wears a lot of hats. From teaching library instruction, manning the reference desk, creating training tutorials for student workers, and being available nine hours a week for…

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