We have a fun bunch of LibAnswers features to share today! This update is all about the ticket answering process in LibAnswers v2 – we wanted to tighten things up and make the ticket answering process and ticket management faster and more intuitive. Ticket Macros Macros are here to speed up…
Changes in the way assets work We heard from many of you that it was frustrating that Regular and Editor-level accounts were not able to edit assets that they did not own, even on guides to which they were assigned as editors. It’s been a long time coming, but this…
We’re excited to announce the LibAnswers v2.2 update – now live for all LibAnswers v2 sites! Systems & Status Management Now Available! The all new Systems & Status Management Tool is now available in the LibAnswers v2 platform! We are very pleased to offer this amazing new module to all LibAnswers Platform clients for…
Just in time for the holidays, we’ve rolled out a stocking-stuffer-sized update for LibSurveys! New Reports View: Data Table We’ve overhauled the initial landing page you’ll see when you head to Form and Survey Reports. The new Data Table view includes a bunch of nice-to-have updates, including: Search & Filter –…
Admin Stuff Use Your Library’s Syndetics ID for Cover Art – If you’re a Syndetics customer, you can now add your Syndetics ID to LibGuides! Any new Books from the Catalog that you add will use your images. Previously-added Books from the Catalog will stll use the default set of…
Starting at about 11:40 am EST, LibCal version 1 was responding extremely slowly or even timing out for some clients. Our support and tech teams jumped into action a few minutes thereafter, as soon as we were able to confirm the issues. After extensive troubleshooting and two server reboots, our…
We’re excited to share our newest LibAnswers and LibChat features, rolling out today! LibAnswers Updates: URL-based Widgets – Initiate any embedded LibAnswers widgets using a simple URL! This makes it easy to trigger any LibAnswers widget using inline text – for example, create an “Email Us” link that, when clicked, pops up your LibAnswers Question Form. To use…
Import New Database Assets We are super excited to announce that it’s now possible to import database assets into your LibGuides 2 A-Z list using an Excel spreadsheet. Just go to Content > Assets > A-Z Databases List > Import Databases and choose Excel XML spreadsheet to get started. You’ll…
We were busy beavers at Springy HQ during the late summer and early fall! Here are a few highlights from the features that have been added recently to LibGuides 2. For a full list, log into your site and check out the Known Issues / Latest Code Release guide in the…
We’re happy to announce that LibCal site admins can now request a LibCal v2 beta site via your Libcal v1 Admin dashboard! Inspired by the same ideas that made LibGuides and LibAnswers v2 possible, we’ve redesigned LibCal from the ground up. We’ll give you the quick breakdown of all the new features below, but trust…
