LibGuides, Literacy, and Literati Webinar

Bethany Reisch

Bethany Reisch
Librarian @ Northshore Technical Com. College

November 16, 2016: 2:00pm – 3:00pm EDT

Led by Bethany Reisch, librarian at Northshore Technical Community College, this 60min free webinar will highlight using Credo Literati tools in conjunction with LibGuides to promote information literacy. Using LibGuides to power their website, Bethany worked with students to increase usage via their feedback. Student surveys helped to inform the redesign of their Library website and the adding of additional resources via Credo LibGuides.

Join Bethany as she takes you through their journey of lessons learned and successes achieved to reach and engage students at Northshore Technical Community College.

Register Now

LibWizard 1.7.6 Now Live!

We’re keeping the LibWizard hits coming – the 1.7.6 update is now live! We have several nice features to share this time around, including expanded feedback options, updated alert messages, and an expanded Date & Time field. There’s lots to love in this update, so let’s get to it!

Correct Answer Feedback

correctanswerWe’ve heard requests from several folks who wanted to provide more color and feedback to their patrons for both correct and incorrect responses to quiz and tutorial/assessment questions. Now, when you create a quiz or tutorial question, you’ll have the option to provide an encouraging “Yes, you got it!”-type message, to help cheer on your learners. Patrons will see your message on-screen as part of the original question – to move on to the next question, they’ll hit the “Continue” button (or create a custom name for this button by heading to Admin > Language Options) to move on to the next question. To try out this new feature, head to quizzes or assessments, add or edit a question, and select “Answer Properties” to get customizing!

Updated Alert Messages

alertredWe’ve updated the look and feel of alert messages to the standard bootstrap “Alerts” format, so they’re more prominent and eye catching when patrons are filling out quizzes and assessments.

New “Time” Entry Field

datetime2We’ve expanded the “Date” field to support both Date and Time entry. When you add or edit a “Date” field, look just beneath the “Date Format” field for “Time Format”. The “Time” portion is disabled by default (so existing forms, surveys, etc. aren’t impacted), but turning it on is a snap – just select the date format you’d like to use (12-hour or 24-hour), and hit save to start collecting time-based information!

Redesigned End-of-Survey Behavior

This really applies to all modules: we’ve streamlined the end behaviors of forms, surveys, quizzes and assessments so they’re easier and more consistent to manage. We’ve added a default “Thanks for completing this survey!” message, so patrons have better confirmation when their form or survey is submitted. This message can be universally changed via the new Language Options, or can be changed for individual surveys using the “Thank You” screen customization. We’ve also corrected an issue where, if you *didn’t* choose to display a “Retake this Survey” button, a “Thanks!” button appeared which did the same thing. That’s now been corrected, and completing a survey (or form, or assessment…) should be smooth sailing.

Additional Updates & Fixes

  • We fixed an issue where required questions could be skipped if they occurred after a Question Page Break in Assessments and Quizzes. Now when a question is required, it’s truly required to provide an answer, no matter its position in the assessment.
  • We also fixed an issue with previewing slides – occasionally, when you clicked on “Preview” from the middle of a slide deck, you might end up at a random slide, ie not the slide you’d intended to preview. We’ve fixed this in this update, so Preview should take you where you expect to go!
  • We fixed a minor style issue where “Welcome” and “Thank You” screens weren’t using the same CSS class, so could appear with slightly different alignments. Now these should behave the same.

October 2016 SpringyCamp Recordings – Now Live!

SpringyCamp October 2016Another year, another memorable and spectacular SpringyCamp. A huge THANK YOU to all of our amazing presenters and attendees who participated – thanks for making this one of our best SpringyCamps yet!

Recordings of our three-day SpringyCamp are now online! Check out the presentations you missed, download presenter slides and recommended websites and readings, and relive the experience. S’mores are required, friendships bracelets are optional. 😉


Day One: Academic Library Track

Presentations include:

Day Two: Academic Library Track

Presentations include:

Day Three: Focus On Your Community

Presentations include:

Fall Friday Fun! A few LibGuides Updates

We are gearing up for big LibGuides updates this fall, and while you wait, we have a few smaller features to share.

We have improved the behavior of Search Boxes so that their scope can be changed based on your preferences. Folks who are using a guide as their system homepage don’t have to worry—if we detect a redirect URL, the search box on your custom guide will automatically search the entire system.

Currently, search boxes in a guide find pages just within that guide; same for groups. Go to System Settings > General > Search Options to specify the behavior of the search box in guides:


CMS user? We have your groups covered, too! Specify the behavior of the search box on the group homepage as well as for the guides in the group:


Accessibility Updates

Almost all—if not all—of our LibGuides updates for the rest of this year will include features that improve the web accessibility of LibGuides. In this code release, we have made book covers and the “Back to Top” page control accessible. When you’re on the A-Z page, the page title always reflects the page contents. See what we mean by clicking on a letter, or narrowing by search or filter.
We also removed H1 and H2 as heading choices in the Rich Text Editor. Why? Because header elements such as H1, H2, H3, etc., are meant to convey the hierarchy of information. Thus, the Guide title is the H1, Box titles are H2, and any headings within Rich Text content will begin with H3 to maintain that hierarchy. (Hint: if you really want to, you can click the source button and change an h3 to an h2 or h1, but we don’t recommend it.)

Private Guides Available for Copying

We’ve added a couple of frequently-requested features to the process of creating a guide based on a different guide. It’s now possible to copy a guide if you know the URL, and Private guides are also findable. We heard from a lot of you that guides are often set to the Private status so that they are still freely-accessible and for the express purpose of sharing them as templates for other libraries. To create a guide using another guide as a template, click Create Guide, then choose whether you want a guide from your system or the LibGuides community. Search by keyword, or if you know the URL, just paste it in and voila!


We are swatting small bugs along the way, and this release is no different! A bug cropped up preventing the A-Z import/update from working, so we fixed that, and we’ve fixed the loophole that allowed folks to accidentally navigate away from an unsaved Discussion Board post.

LibWizard 1.7.5 Update Now Live!

We have lots of exciting changes for LibWizard to share! With this update we’re introducing fully customizable language options, new Patron data fields for Name, Phone, & Email, plus a bevy of bug fixes and smaller updates.

But first, we have exciting news – LibWizard’s move to a new server infrastructure is complete. We moved to a new infrastructure with multiple backup and recovery points, which will enable us to restore data with minimal loss (about one minute prior to failure) should the need ever arise – in other words the problem we had a couple of weeks ago will not happen again. The fact that we were able to execute this complex move without any downtime or disruptions comes as a nice cherry on top. 🙂

Language Options

languagecustomizationWith this update, we’ve made it easy to change the language used for any element in the system. Site admins now have the ability to change any word or phrase throughout the system, everything from the previous and next buttons to the “Thanks!” button on the closing Thank You screen, to the alert messages that help patrons know what information to enter in a field. To start customizing your site’s language, head to Admin > Language Settings.

Patron Information Fields

submitterinfoIn this update, we’ve added 3 new fields to make capturing personal information from your patrons a whole lot easier. In the builder, you’ll now find fields that represent a patron’s Name, Email, and Phone Number. These fields offer simple masking, to help patrons enter information in the correct format. This helps ensure that if you ask people for their phone number, they’ll enter all required numbers. And better yet, for our LibCRM clients, these new fields tie directly into LibCRM, so form, survey, quiz and assessment submissions can be automatically captured and filed as part of the LibCRM record of contact.

Updates and Fixes

  • Improved Export Options – We’ve made major improvements to the data export options from the reports area in LibWizard.
  • Corrected Grading – In this update, we corrected a bug that occasionally cropped up in the “checkbox” field type; if there were multiple correct answers and a correct answer was required to continue, the grade for that field was reported incorrectly. We’ve since fixed this, and the fix is backward compatible, so all reports will now reflect the correct grade.
  • Corrected Preview Grading – Some folks noted that correct and incorrect answers were sometimes color-coded incorrectly in the “preview” area of reports. In these instances, the grading was still being calculated correctly, but answers were sometimes the incorrect color. This is now back to normal!
  • LibWizard Favicon – We’ve added a pretty, pink favicon image to LibWizard, so it’s easier to tell which tab in your browser has LibWizard open.
  • Date Field Validation – We’ve added basic validation to the Date field, so patrons will be prompted to enter a date in the correct format, and can’t submit non-date-related characters.

As always, thanks to everyone who contributed ideas for this release! We truly love hearing your ideas and feedback and look forward to hearing what you think!

SpringyCamp Design For Your Users: Registration Now Open! (Oct 5-7)

Program Information:

Dates: October 5 – 7, 2016
Times vary by day; all times listed in U.S. Eastern Time.

Cost: Completely, 100% free!

Audience: Exclusive event for Springshare Customers.

  • Academic Library Track: Oct 5-6
  • LibGuides – Focus on Community: Oct 7

Don’t let the above tracks limit you – if you’re a public librarian, feel free to attend sessions in the Academic Library Track. Register for one, two, or all three days – you pick and choose which days work for you! And don’t forget to bring your virtual s’mores because this is gonna be a campfire you won’t want to miss.

SpringyCamp works best if we all work together: We do have a limited number of seats, so be kind and computer-pool with your colleagues. If several folks at your library want to attend and you’re going to participate via a single computer, just register once. This way even more folks can attend, making SpringyCamp a truly global event! 🙂

SpringyCamp Website

Academic Library Track: Day One (Oct 5: 11:30am – 3:15pm)

Register | View Full Schedule

11:40am – 12:40pm: Right on Time! Using LibGuides to Highlight Current Events

Lemonade LibGuide

#Libeyrianship: Using Pop Culture to Promote Information Literacy

Pokemon Go

From Aliens to Zika: Creating Time-Sensitive, Topical Guides

Black Lives Matter LibGuide

Learning Community Project: Social Issues Prompting Collaboration and Dialogue

12:40pm – 12:50pm: Short Break

12:50pm – 2:10pm: Using Springy Products to Connect with Users

Alvin Dantes           Melissa Del Castillo

Ask Us @FIU Libraries: Visually Focused & Intuitive

Amanda Peach
It’s Not Magic…It’s LibWizard
Elissa Checov           Yang Song

It’s About Them! Managing Transition with a User Focus.

2:10pm – 3:05pm: Using Springshare Products to Build and RE-Brand Your Library Homepage

Emily Newbury
Doctored Homepage or: how I learned to stop worrying about Drupal and love LibGuides CMS
Dana Defebbo
Going All In: Resigning the Library Website with Springy Suite

3:05pm – 3:15pm: Closing Comments and Q & A

Academic Library Track: Day Two (Oct 6: 11:30am – 3:30pm)

11:40am – 12:55pm: Using Springy Tools to Engage Staff

Register | View Full Schedule

John Hernandez
LibGuides 2.0 Toolkit for Staff
Ashley Creek “Ready, Set, Go!”: Using LibGuides Training Modules to Quickly Orient New Student Employees and Streamline Training
Andrew Adler
A (Lib)Wizard of a Training: Using LibWizard Tools to Train Your Student Workers

1:00pm – 1:10pm: Short Break

1:10pm – 1:55pm: Highlighting Collections with LibGuides

Latanya Jenkins
Using LibGuides to Promote Black History Month
Dianne MuellerKids Books Invade the University Library

1:55pm – 3:10pm – Using Springshare Products to Build and RE-Brand Your Library Presence

Kendall HinesleyThe CSUDH Library Website: From Fragmented and Unamenable, to Streamline and Usable
PJ Purchase            Karen Grondin
LibGuides for All! Working Toward an Accessible Library Experience
Shanti FreundlichWhen Two Become One: Developing a Digital Home for a Teaching & Learning Center

3:10pm – 3:30pm: Closing Comments and Q & A

LibGuides – Focus on Community: Oct 7: 1:00pm – 3:00pm

Register | View Full Schedule

1:10pm – 2:10pm: Right on Time – Showcasing Current Events and Community Issues with LibGuides

Andrew TadmanLibGuides in Baton Rouge: Resources for a Struggling Community
Gianna GiffordUsing LibGuides to Engage the Community – Boston Public Library
Melanie HigginsUsing LibGuides to Share More Than Library Resources

2:10pm – 2:25pm: Short Break

2:30pm – 2:55pm: Scouring the archives and hacking LibGuides to celebrate 125 years of library service in Massachusetts

Callan Bignoli

In 2015, the Massachusetts Board of Library Commissioners celebrated their 125th year of service. MBLC staff collaborated on a library fact-finding mission that sent them all over the Web – deep into the Digital Commonwealth online archive and dozens of Massachusetts history sites – and digging through hundreds of files, photos, and annual reports in our Boston office.

3:00-3:25pm – Ashe County 2016 Reading Challenge

suzanne moore

laura mcphersonThis presentation will show others how readers advisory can involve community participation and encourage readers to diversify their reading by discovering new books and authors.  Viewers will get a look at how the guide works, as well as tips for creating, marketing, and gaining community support. Check out the Guide.

3:30pm: Closing Comments and Q&A

LibCal Equipment Booking is Here!

We have super exciting news to share – the Equipment Booking module of LibCal is ready to be unveiled to the world and we’re confident it will revolutionize how libraries manage equipment reservations. From advertising equipment availability, to managing the reservation process, to managing inventory and check in / check out we’ve got your needs covered.

The LibCal Equipment Booking is an optional module to our LibCal platform. It makes reserving and managing equipment streamlined and worry free. Create an attractive, tile-based public catalog to advertise available equipment, so patrons can browse available equipment at a glance. Patrons can reserve multiple items in a single reservation – whether it’s reserving the camera, tripod, and battery pack, or reserving a study room and a projector, a 3-D printer and maker space… Equipment Booking has you covered. When patrons come to collect their equipment, use the Equipment Booking module to check the item out (and back in again!), and use our handy reminder emails to remind people when items are due back. Even keep track of an item’s entire history – everything from the serial number to replacement cost, to detailed service history notes and checkout history.

There are literally too many things to go on about, so we created a short video to show you the highlights of the new Equipment Booking module:

No time for a video? Here are the top level highlights:

  • Visually Focused Public Catalog – LibCal offers an attractive, tile-based layout, making it easy to display items in an easy to digest visual layout.
  • All equipment information, all together – User manuals, terms and conditions, rules around lending, service history notes, replacement costs, lending history – all information about each item is stored together, so it’s all easy to access.
  • Reserve Multiple Items – If patrons need to reserve multiple items in a single reservation, LibCal Equipment Booking handles things with ease. Patrons add multiple items to a “cart”, and complete their reservation with just one booking form. On the back-end, view all items contained in a single reservation at a glance – no more signing up for individual time slots!
  • Check Items Out and In – LibCal offers a simple check in / check out process, so you know at a glance which items are available, and which are out with patrons. In case you’re wondering, our Check Out process even includes the following nice to have features:
    • Customized Check Out / Check In Alert Messages – Remind front desk staff to check items during check out and check in, to make sure that all pieces of a kit should be included.
    • Hot Swap items – A patron shows up to pick up equipment, but the iPad they reserved isn’t there? No problem – just swap the item for another available item, without needing to edit the entire reservation.
    • Integrated Email Notifications – We’ve included reservation confirmation messages, check out email receipts, “item due soon” reminder email, and an overdue reminder email, so patrons have all the info they need for every reservation.
  • Powerful Lending Rules – Ensure fair and equal access to all patrons by limiting both the duration and frequency of reservations.
    • Support for Hourly and/or Daily reservations – Do you have some items that circulate for 3 hours, and others that circulate for 3 days? LibCal Equipment Booking has you covered.
    • Custom Frequency Limiters – Limit the number of times a patron can reserve items of a particular type by day, week, month, or year.
  • Room Booking Integration – Migrate your existing Room Booking Rooms into the new Equipment Booking module, and your patrons will be able to reserve items and spaces in a single reservation. Hello, reserving a meeting room and projector in the same reservation!
  • Availability Governed by the Hours Module – Our new Equipment Booking module relies on the LibCal hours module to determine when items are available for pick up and return, so there’s no more managing availability on a periodic basis. Just set your lending rules, link your Equipment Location to the correct Hours Location, and you’re set to lend!
  • Integrated with Authentication – We offer SAML, CAS, Shibboleth, Active Directory, LDAP, and SIP2 integration, right out of the gate, so only permitted users can borrow items at your library.

And there you have it – a robust, attractive, and easy-to-use Equipment Booking system, built seamlessly within LibCal. It’s the best bang for your equipment buck and we can’t wait for you to start using it. To get started, contact your favorite Springy and request a trial today!

PLUS: Join us for a live 30 minute webinar to explore everything the Equipment Booking module has to offer! Choose the date that works best for you and click to register (all times listed are in Eastern time):

Fri, Sept 16: 11am – 11:30am Mon, Sept 26: 3pm – 3:30pm
Tues, Sept 20: 3:30pm – 4pm Thurs, Sept 29: 11am – 11:30am
Thurs, Sept 22: 10:30am – 11am

Search & A-Z Management Release is Here!

Brand new to LibGuides today are some big new updates that are sure to get your fall or spring semester off to a great start! The best news is that more is yet to come! 😃
First, let’s talk search. As we announced on August 18, we’re rolling out a new and improved search that will present you and your users with links directly to the pages that match your search terms. ICYMI, here’s that list of features for our better more efficient and effective search engine:
  • In-Context Snippets – Search results show snippets of the page where the search term appears. To see snippets, use the Tabbed search page configuration.
  • Search Focus on Page vs. Guide – This helps patrons land on the correct page based on their search term rather than guessing what is the most relevant page within the guide based on the search.
  • Faster Guide Edit Indexing – Guide changes are included in the search index within 5 minutes (we are working on getting this down to 1 minute or less).
  • Search within Guides – Restrict your search to individual guides.
  • Search within LibGuides CMS Groups – Search content within groups, with proper access permissions (e.g. internal groups only for logged-in users, etc.).
  • Separate Search Indexes for Local vs. Community – Regardless of what your community-indexing setting is your local LibGuides search will always work and local content will always be indexed for local searching within your own system.
Next, let’s talk about assets. Your database assets are possibly your library’s most valuable collection, and they are certainly sought-after. With such a prominent place in your services, they deserve an equally-prominent place in your LibGuides system.


On the public side of things, we’ve added a Settings tab on the A-Z List page so that you can make big changes in small amounts of time. Add a LibChat widget (LibAnswers required), change the look of the page, add Permitted Uses, and manage your Vendors and Types from one place. We’ve also brought the A-Z List page into web accessibility compliance, adding information for screen readers and making sure that all the page components and contrast levels comply. Accessibility improvements include: icons (and hidden text) indicating when links open in new windows; higher contrast ratios for icons and other text; keyboard-accessible drop-down menus, navigation by letter, and Share icons.

Login fresh to your LibGuides system to see the new pages and functionality for your database assets. Not only does each asset have a full page, but we have added more fields to the database goodness. You can filter your list on any field or attribute assigned to an individual asset. Need to know how many Best Bet databases you have for Agriculture? No problem! Which business databases allow ILL? Easy! How many are New? Trials? Popular? Check, check, and check!

We’ve also added these awesome new fields and features to make your A-Z management A-maZing!
  • Import AND Update your databases – New resources? URL change? Subject Additions? No problem, include the LibGuides asset ID in your spreadsheet to update existing databases.
  • Popular – Create a quick list to direct users to the most highly-used resources.
  • Alternative Name/Keywords – Add access points to resources.
  • Internal Note – Add information useful to the library but hidden from patrons.
  • Hide Databases – Cancelled? Down? Otherwise unavailable? Just hide it!
  • Permitted Uses – Define which resources can be used for ILL, Course Packs, the LMS—whatever you need.
  • Library Review – Write a review for your patrons and contribute it to the LibGuides A-Z Community (CMS-only).

What’s this about an A-Z Community, you ask? That will be the second part of this two-part update! Don’t worry, all additional changes are going to be behind the scenes, so you will not have to alter any templates or CSS. With the A-Z Community features, you’ll be able to analyze your A-Z holdings next to those of the entire LibGuides Community. You’ll see how many institutions have a database marked as a best bet for a subject, are conducting a trial, even what other databases share that subject assignment and other institutions’ similar subject terms. Stay tuned!

Awesome LibGuides A-Z and Search updates still coming – just a week later

Couple of weeks ago we announced super exciting LibGuides updates with a slew of great new functionality, from social sharing and thumbnails, to brand-new A-Z database management functionality and much-improved LibGuides search. The first part of the functionality refresh went out last week (social sharing and guide thumbnails) and just as we were getting ready to release the A-Z and Search changes we ran into a few snags which necessitate that we do more tests and tweaks before the release hits our production servers. So in the interest of minimizing any potential issues or breakages we will spend a few more days testing and release the new A-Z and Search functionality on Tuesday September 6th, in the evening hours (EST).  This extra time will be put to good use…

  1. We have a guide ready for you detailing all the css changes on A-Z page (and we will update this guide in the next 24 hours to also detailed any Search page changes and search pro tips).  This will give you ample time to plan and execute any template updates right after the update.
  2. Even more accessibility improvements. We are going to use these few extra days of development to go through additional LibGuides pages and scrub them for any accessibility issues (and fix the issues we find). We’re thrilled that you are so excited and supportive of the accessibility improvements we are making in LibGuides (and all of our apps for that matter) and we are fully committed to you in our promise to ensure that all our apps (with LibGuides as the flagship) are fully accessible both from the patron view and soon enough from the admin view as well. Accessibility trumps all and we will gladly lead the charge in ensuring all library web systems are fully accessible.
  3. Instead of splitting up the update into A-Z update and then Search update a day later (as originally planned) we were able to figure out how to do them both at the same time without causing any downtime – yay. So there will only be one code update on September 6th, introducing all the new functionality.

Thanks for your support during this development and testing process, and we look forward to September 6th, EST evening time LibGuides code update – you are going to love the new functionality as much as we loved developing it!

A-Z Changes, A-to-Z

If you have applied a custom A-Z template or custom CSS on your A-Z page, you’re probably wondering what tomorrow’s update means for you. Well, wonder no more! We’ve whipped up this guide for you in our Springy Support Site to facilitate the changes that are coming to templates and to CSS / HTML. Log in with your LibApps account to check out the new template keywords, changes to in-page and stylesheet CSS changes, and changes made to the HTML that make the A-Z page accessible to your users.

We will be extending those web accessibility changes to the rest of the public pages in future releases, starting in September.

Miss the memo on the upcoming new tools? The A-Z updates will be coming in the evening August 30, U.S. Eastern time, and the update to the search back-end is coming the following evening.