LibInsight SUSHI Integration is HERE!

Fish might not go well with our American customers’ Thanksgiving Day turkey, but boy do we have a LibInsight update that we hope you’ll be thankful for—SUSHI integration.

What’s SUSHI? It’s a protocol that enables LibInsight to connect directly to your e-resources vendors for data retrieval, eliminating the middle steps of downloading files from your vendors and uploading them into your E-Journals / Databases or eBooks datasets.   Reports available currently are JR1 (r3 & r4), DB3 (r3), PR1 (r4), and BR2 (r4).

Set Up

To get started, go to Admin > SUSHI Providers to add and manage your connections:

The Add a SUSHI provider screen
For each vendor from which you’ll make requests, you’ll need this information:
  • The SUSHI web service URL
  • Your Requestor ID
  • Your Customer ID

Request a Report

Once you have your datasets and SUSHI credentials set up, head to Record Data > your dataset > choose Platform > SUSHI Harvesting. Select the provider, report type, and time period, click Get Report, and kick back while the data is retrieved for you.

screenshot of SUSHI harvesting request

Be sure to retrieve fewer than 12 months at a time, as that’s usually the maximum that providers allow. We’ll process large files on the server for you and email you when the data is available for analysis.  The data retrieved via SUSHI is included seamlessly along with other data that you add to your e-resources datasets, be they COUNTER reports, generic data, or manually-entered numbers.

Need to Undo? No Problem!

Like with other data entry to E-Journals / Databases and eBooks datasets, you can overwrite data or add to the existing values, and if you need to undo any report, you can do so by going to Record Data > your dataset > choose Platform > Uploads List.

screenshot of a platform's Uploads List demonstrating the SUSHI file naming convention in LibInsight

As with retrieval, we will email you when a file you delete is completely removed from your dataset.

Want to know more about SUSHI? Check out NISO’s General or Librarian FAQs. Also see the Datasets for Databases, E-Journals and eBooks guide in our support site (login required) for more information.

LibAnswers 2.6.4 Update Now Live

The LibAnswers 2.6.4 update rolled out this morning! This mini-update includes several awesome LibChat improvements and a new widget option to boot. It also includes a number of back-end server updates, which make LibChat even more stable and more powerful than ever before!

New Widget Option – Skip Entry Screen

New Widget

LibChat provides you with tons of options to customize the Chat Entry form, i.e. what question(s) you wish to ask the patron – it could be as simple as asking for just Name, or as complex as asking them additional info (grade, initial question, desired department, etc.) – LibChat makes it possible for you to customize this form fully. But, what if you don’t want to ask any questions and would rather just have the patron start chatting anonymously? Well, now you can :)  We’ve added a new option to skip any questions before starting the chat.

You’ll find this option in the widget builder options to Skip Entry Screen. This option bypasses the need for patrons to click on a button to “Start Chat” – patrons who see the widget will hop straight into the chat-in-progress view. As always, all elements of this view are customizable right in the widget builder – just click on the widget preview down below to customize the language to say just what you want to say.

Good to know: widgets created that skip the login screen can’t include the same pre-chat questions that our other widgets offer (like multiple choice questions and prompting people to enter their name prior to starting the chat), and all users who chat with you will be recorded as anonymous users.

New Chat Ratings & Comments Report

Chat Feedback ScreenOne of our very favorite parts of LibChat is the ability to automatically collect quick feedback from end-users when a chat concludes. This feature is built into every chat widget by default – it’s a fantastic way to get a quick read on patron satisfaction with your LibChat service.

Up to now, the comments that each user provided were stored inside individual transcripts. We thought we’d make it easier to discover these comments along with their associated ratings, which is why we’ve added the new Chat Ratings report! To find it, head to LibChat > Statistics and select the Chat Ratings tab.

Scheduled Chat Service Log-off

We know how it is – sometimes days have a way of getting hectic, and with the million-and-one things that happen at any library service point, sometimes folks forget to log out of chat at the end of the day. That’s why we’ve added the new scheduled sign-off feature – just enter the time of day when your service should go offline, and a few minutes after the hour all librarians signed in and monitoring LibChat will be disconnected. If librarians are currently engaged in a chat, they won’t be logged off – this will just affect folks who aren’t actively chatting with patrons.

Admins – head to Admin > LibChat Set-up > Settings > Sign-off Schedule to set your logoff schedule!

Customized Chat Error Message

We’ve added a new customizable error message for folks who may be having issues connecting to your chat service. This message will display to patrons who, for one reason or another, are having trouble establishing a connection to your LibChat service – it could be they’re using an outdated browser (IE8, we’re lookin’ at you), or it could be that they’re suffering from spotty wifi or an unreliable internet connection.

When issues like this arise, LibChat will display a special error message which alerts folks to the situation and displays a link to Submit Your Question. Clicking on this link will pop open the LibAnswers question form in a new window, and any information the patron previously entered will be populated into the form. You can now customize this message – just head to the Widget Builder & edit any widget, then click the “Error Message” link.

Wait Time

We’ve added a new statistic – you’ll now be able to see how long each chat patron waited before a librarian chat operator claimed and replied. This gives a bit more contextual information on your chat service, & can be helpful for monitoring staffing levels. It also provides a bit more context for missed chats – did the patron wait a long time before giving up, or did they immediately navigate away (because ooo look a butterfly!). You can view this new metric listed in each chat transcript – it’s included for both successful chats as well as in the missed chats report.

SpringyCamp, Nov 18th-20th: Registration Now Open!

SpringyCamp: R2V2 Redesigning & Reimagining with v2 Tools


Program Information:

Dates: November 18 – 20, 2015
Times vary by day; all times are U.S. Eastern Standard Time

Cost: Completely, 100% free

Audience: Exclusive Event for Springshare Customers!

This is our biggest SpringyCamp yet! We even have a pre-conference for our advanced techie users (prior knowledge of CSS & Bootstrap a must). Register for all or just some of the events – you pick and choose which days work for you! And don’t forget to bring your virtual s’mores because this is gonna be a campfire you won’t want to miss.

SpringyCamp works best if we all work together: We do have a limited number of seats, so be kind and computer-pool with your colleagues. If several folks at your library want to attend and you’re going to participate via a single computer, just register once. This way even more folks can attend, making SpringyCamp a truly global event! :)

SpringyCamp Website

Tech Time with Springy Tools Pre-Conference

When: Wednesday, Nov 18th: 1:00pm – 3:15pm U.S. Eastern Time

Join us for our pre-conference to learn how to customize your LibGuides using a little bit of CSS, Bootstrap, and elbow grease! These sessions are great for people who are already familiar with using CSS and customizing the look & feel options in LibGuides. Learn more about customizing and styling your LibGuides – check out our LibGuides Admin 2 training session in advance!


Building Better

When: Thursday, Nov 19th: 11:30am – 3:30pm U.S. Eastern Time

Thursday is all about using Springy Tools to build a better user experience. From designing better guides to developing better services, learn how you can leverage the power of Springy Tools to engage your patrons in new ways!


Enhancing Collections and Library Services w/ Springy Tools

When: Friday, Nov 20th: 11:30am – 2:30pm U.S. Eastern Time

Friday’s sessions explore how Springy Tools can help you provide amazing service to your patrons. From improving communication to promoting collaboration to sharing collections. Find out how you can use Springy Tools to go above and beyond!


LibCal + iPads = Happy Students @ Duke University Libraries

Student booking a study room using LibCal on mounted ipads

Booking a project room using LibCal on mounted iPads

When we heard that Duke University Library was doing something cool with their surplus iPads, we had to find out more. In a nutshell, they upcycled several gen1 iPads to create touchscreen room booking interfaces, using LibCal, outside their reservable Project rooms.

Bottom-line, students love the convenience of booking a Project room when, and where, they need it. They can see when a room is available, when it’s booked, and they can reserve their time slot directly on the iPad.

Booking a Project space is literally just a few ‘touches’ away. :)

Tell us about these Project rooms! How are the used by students and for what purpose?

Project rooms are a special feature of The Ruppert Commons for Research, Technology and Collaboration (also known as “The Edge”), a new research facility at Duke University Libraries that opened in January 2015.

Teams working on collaborative, interdisciplinary research projects can apply to use these rooms on a shared, long-term basis. Project rooms have writeable walls, large screen hookups, configurable furniture and lockable storage. When a room is not in use by a project team, it is open to be reserved by the general Duke community using the LibCal system.

Why did you mount iPads with LibCal on the outside of the rooms?

iPad Room Booking Interface

Mounted iPads with LibCal Room Booking displayed

The iPad project (as this came to be known) was originally envisioned by a IT staff member at the library who wanted to find a use for a set of generation 1 iPads that were headed for surplus. The iPads just needed to be able to access wireless, so it doesn’t matter that the OS can’t be updated–we only run LibCal and a free Kiosk software on the devices.

Even before opening The Edge, students had given us feedback that they wanted a visual indication of a room’s availability when they were physically present at the room.  They enjoy the calendar view, which makes it easy to see when a room is available and when it is booked. It can be difficult to make the reservation on an iPad due to the small touchscreens, so we attached styluses to each iPad to ease the process.

Tell us about implementation!

Michael Daul, one of the library developers built a custom display for the LibCal Room URL.Reserving a Project Room using LibCal. We are wrapping the LibCal room URL in a Drupal template in order to display the Duke University Libraries (DUL) website header and to insert Google Analytics. We’re loading the LibCal URLs in using an iframe.

LibCal room bookings displayed on an iPad

Reserving a Project Room using LibCal

How are students liking the setup?

Students find the system very easy to use and enjoy how simple the booking process is compared to other reservation systems in place on campus. It sometimes takes students a little while to enter reservation information on the iPads (even using a stylus), so we’ve made the reservation page available for online use as well.

LibSurveys 1.6 Update Now Live

Hey Springy-land! This week we rolled out a LibSurveys update with some great new features and thoroughly squashed bugs. :)

System-wide Settings

Admin level users can now customize the look and feel of all of the forms and surveys in your system in a single bound! (‘Cause Admins are kinda like Superman, don’t you think? 😉 ) Check out these new options under Admin > System Settings:

  • Page Header for All Surveys – Upload a banner image / add custom text and we’ll apply this header to all forms and surveys in your system!
  • Custom JS/CSS – Want to customize the look and feel of particular form & survey elements? Now it’s easy to add custom JS and CSS that applies to all forms & surveys throughout your site, making customization that much easier!

Image Manager Integration

Want to spice up your forms & surveys with some well placed images? The LibApps Image Manager is now available in multiple locations within LibSurveys, including:

  • On the “Welcome” and “Thank You” screens – in the Rich Text Editor
  • When adding a banner for an individual survey – in the survey Look and Feel preferences
  • When uploading a banner to apply to an entire site – in the new System Settings > Page Header for All Surveys page

Additional Updates

As mentioned, we’ve also included several bug fixes in this release:

  • The Text block field type can now be hidden, and is included as part of the “rules” definitions for each survey (so they can be hidden/shown based on the rules you define).
  • We’ve fixed an issue where certain notification emails weren’t being sent on form/survey submission.
  • We’ve added flexibility when entering multiple email addresses in the notifications box.
  • We’ve (re)added the “status” option to designate a survey as public or private. You’ll find this option within each survey under Survey Options > Basic Info. This is an *internal* visibility setting & doesn’t impact the public visibility of your survey:
    • “Private” Surveys – The survey builder and reports are only visible to the survey owner and any system administrators.
    • “Public” Surveys – The survey builder and reports are visible to all LibSurveys account holders.

Head on over to LibSurveys and show us what you can do with all of this new image, CSS, and JS wonder! LibGuides CMS customers can easily jump over to their LibSurveys sites using the blue LibApps menu on the left hand side of the Command Bar when logged into LibGuides CMS or LibApps in general.

Don’t have LibGuides CMS, but interested in LibSurveys? What if I told you that LibSurveys was only one of the great features you get with LibGuides CMS? Check our our Why Upgrade to LibGuides CMS? guide and/or contact our sales team for more info!

LibAnswers 2.6 Update Now Live!

The LibAnswers 2.6 Update went live earlier today, and we have several big time-saving collaborative features to share!

Answer new SMS Messages in LibChat 

We’re introducing a big +1 for librarians who staff your real time patron communication channels, aka Chat and SMS – you can now monitor and reply to SMS messages directly from within the LibChat Operator Pane!

In LibChat, SMS messages will appear in blue – claim the SMS just like you’d claim a normal chat message, and you’ll see the new SMS answer pane:

Chat Activity


This new interface makes it much easier to keep up with the fast and furious pace of SMS/text conversations. You’ll still have access to all of the tools we offer to help answer SMS questions, including previous message history and canned messages.

Ticket Page Updates

Speaking of fast and furious, we’re making it much easier to keep up with high velocity conversations happening on the LibAnswers ticket answer page, thanks to several key features:

  • Auto-updating Answer Page – Now, when you view the ticket answer page, new patron replies, replies from other librarians, and internal notes will appear without your needing to refresh the page. 
  • “[username] is also viewing this ticket” – You’ll now see a live on-screen alert when another LibAnswers user is viewing the same ticket you’re working on! This is especially helpful in larger organizations trying to prevent duplicate work – just keep an eye out for the small blue alert message to see who else is interested in the ticket you’re working on!
  • Forward Question into LibAnswers – Let’s say a patron emails your personal email, but the message really belongs in your LibAnswers system. Just forward that email to your LibAnswers email address without additional comment – now, LA will be able to identify the original sender’s name/email address & will create a ticket based on that contact info.

Additional Updates

  • Sound On for LibChat Widgets – You can now create LibChat widgets with sound alerts set to “on”, so your patrons will receive audio alerts for new messages you send.
  • API Filtering based on Keyword – You can now filter API calls based on the internal keywords added to FAQs.
  • Next Button for Chat Transcripts – Reading through many transcripts? We’ve added a “Next” button in the transcript viewer to help you read through faster.
  • Ticket Filtering Updates – We’ve added several new filtering options to the Knowledge Base Explorer.
  • Filters for Canned Messages – We’ve added a quick typing filter to the Canned Message area in LibChat, so you can quickly find the canned message you need.

As always, thanks to the awesome LibAnswers community for your continued ideas and feedback – we love hearing your ideas!

LibGuides 2.1.8 Update

It’s an exciting week – a new month is starting, school has started / is starting, and we’re getting another LibGuides release ready for you! As usual, there are some big things, some small-but-big-impact things, and some bug fixes coming your way. This release is currently slated to go out on Wednesday, September 2, 2015.

LTI Updates

There is some great new functionality coming out for LTI, but don’t worry – all of the functionality currently available will still be available. The two new options are:

  • E-Reserves Courses: Embed a course from your LibGuides E-Reserves module right into a course site. Course readings right where they need to be – with the rest of the course information!
  • Full LibGuide > Select Matching Guides(s) By Their Metadata (a.k.a. Smart Search): An automated function, where a field in your LMS is related to a Metadata field in your LibGuides system and tool does the rest of the work: matches the two fields and returns the right guide link(s) to your LMS. There’s even a Failover URL option – if there are no matches to guides in your system, users will still see a useful page vs. a 404 error.This function allows LMS Administrators to add the tool to the base course shell, so it’s added to all courses, without any additional work on their part. On the part of the librarians / guide authors, all you need to do is add the proper Metadata information to your guides, and voilà! They’re automagically pulled into the appropriate class(es) in your LMS.

More information about both of these options will be available in our LTI guide shortly.

We also made a little change to the way links work in guides embedded via LTI / widgets:

  1. Guide navigation links open in the current window.
  2. Links to content contained on the current page (e.g., box links in side-nav), open in the current window.
  3. All other links (external links in content boxes, navigation configured with a redirect URL) open in a new window.

Internal Discussion Boards (CMS only)

Ever need a place to have a convo about your system or about a guide and end up having it in email? Email no more! With Internal Discussion Boards, you get:

  • one system-level board that all account holders have access to, so you can have those internal discussions, and
  • one guide-level board for each guide in your system, where folks who have access to the guide can talk about things relating to that guide!

This is fantastic for the Publishing Workflow or for guide convos in general – instead of having to have conversations about the guide via email, you can have it in the guide’s Discussion Board!

Discussions can be marked as Questions, too, so you can ask questions and mark the Best Answer from the replies you receive. On Discussions that aren’t marked as Questions, you can mark a reply as Helpful, making it stand out on the page. Opt-in to emails to follow a Discussion and always be in the know on new replies, even if you don’t comment on the thread itself!

We have a help guide in the works with all of the details – it’ll be linked here as soon as it’s ready.

Other Additions, Modifications & Fixes

  • Sorting, including exclusion of initial articles: Sort books, links, Databases, files, and E-Reserves items…and it ignores a, an, and the to boot!
  • Language Options Labels: We added labels for the “All” filter on the A-Z page, “View More Results” in Widgets, and everything on the E-Reserves form. Everything. (For those of you who have translated for us in the past – or would like to help us out – we could use some help translating these new options!)
  • Statistics:
    • Publication Status filter has been added to the “All Guides” filter options. (Note: this filter only relates to the guide’s current status.)
    • Older LibGuides v1 statistics (monthly stats, prior to July 1, 2012) are accessible in your v2 system stats.
  • E-Reserves (yes, more!):
    • New E-Reserves link in Dashboard LibGuides Shortcuts box – only visible if the user has access to the E-Reserves area. If an Editor level user only has access to E-Reserves, that is the only link that will appear in that box.
    • Courses Screen: Course password now visible in the table.
    • Course Management Screen:
      • Sort items in folders, or folders themselves, by title.
      • If the default area of the page (outside of all folders) is empty, it does not display on the public side.
    • Items Screen:
      • New Item Type! Instructor Files, for syllabi, etc., that faculty would like to upload to their course.
      • Article Item Type: New field – DOI.
      • Item password now visible in the table.
    • Requests: Delete individual Requests.
    • Settings: Set the default list for er.php (Courses, Instructor, etc.).
  • New Widget: Thanks to LTI, we have a new E-Reserves Course widget!
  • Customer Type: This field has been moved out of LibGuides > Admin > System Settings into LibApps > Admin > Manage Customer Record.
  • We’ve updated to FontAwesome 4.4.
  • LibApps: The My Account screen now lists all sites where you have accounts along with your account level and that system’s admin.
  • Fixes:
    • A-Z page filters are no longer blank on mobile devices.
    • Subject & Tag links in the guide info pane (on the homepage list of guides) now work properly.
    • Email Me Label: Label updates everywhere when changed in Language Options area.
    • Add Box / Add to Group was adding to the bottom rather than the chosen location. It now adds to the proper location.
    • Statistics:
      • Regular level account users can now see page referrers.
      • Regular & Editor level users can now get to E-Reserves stats.
    • Templates: content_box_boxID keyword no longer displays on all pages when set to only display on the homepage.
    • E-Reserves: “Related Guides” box only shows Published guides in the list.
    • Guide Editors (CMS fix): If the guide is in a group and you add a guide editor who does not (yet) have access to that group, the process of adding them as a Guide Editor also adds them to the group.


LibStaffer 2.1 Update Now Live

The LibStaffer 2.1 update went live early this morning – check out all the cool new features we’ve added!

Site Admins please note: now that the 2.1 update is live, you have the option to merge your current LibStaffer accounts with your existing LibApps accounts. You don’t need to do this right away (it can wait, really!), but once you click the update users button and merge accounts, you’ll gain these three big benefits for your staff:

  • One account to rule them all – Staff will use the same login to access all of Springshare’s v2 apps.
  • Staff-Defined Weekly Schedule – Admins and Staff can edit their LibStaffer profiles and define their weekly schedules. Schedulers are discouraged from scheduling a staff member outside of these hours, and the auto-scheduler will also respect the hours they set. They can even add break times to account for lunches and the like!
  • Outlook Integration – Staff can enter their Outlook credentials to sync their LibStaffer work schedules with their Outlook calendars.

Ready to merge your LibStaffer and LibApps accounts? Admins, log in to LibStaffer and click the green button on the dashboard labelled “Update your accounts into LibApps.” In the meantime, check out the rest of the new LibStaffer features. There is a whole lot to love in this update! :)  New options for bulk changing and deleting shifts, expanded permissions for schedule-level admins, plus lots of Time Off updates. Happy schedulin’!

LibSurveys Update Now Live

We’ve rolled out an update for LibSurveys, and we have lots of new features to share with you!

New Form & Survey Builder

We’re delighted to share our revamped builder, which we’ve dubbed the Form and Survey Workpad. With the previous builder, we know that managing forms and surveys that contain many questions could become unwieldy. After several trips to the drawing board, we’ve hit on an approach that we think you’ll enjoy – rather than displaying a full live preview, we’re adopting a tile approach where each question is its own tile. Check it out:

Survey Workpad

As you’ll see above, each tile represents one of the questions in your form or survey. Reordering questions is still a simple drag and drop process, but with this more compact layout, reordering loooong lists of questions becomes much more fluid. Double click on a tile to open the question pane, where you’ll find the wysiwyg question preview and settings pane.

More New Features

  • Bootstrap – We’ve updated the look and feel of forms and surveys – they’re now bootstrapped and fully responsive, so they’ll look great on any device.
  • Updated Settings – We’ve tweaked the default settings for new Forms and Surveys to provide a cleaner, more responsive layout right from the get go.
  • Welcome and Thank You screens – We’ve added rich text enabled pages for “Welcome” and “Thank You” messages, so you can add an introductory and/or closing message for your forms and surveys! Just click on the “Welcome” or “Thank You” areas in the Workpad, and you’ll see a rich text editor pop up. Add images, edit fonts, change colors, insert tables, and add any other rich text content you’d like to make a great first or last impression.
  • Multi-Column Answer Display – Radio and Checkbox field responses can now be displayed in a 1, 2, or 3-column layout. This multiple column option is great for when you have a question with lots of possible answers and want more control over how those answers display.

Spam Control

LibSurveys already includes many spam prevention features, but for those who’d like a little extra protection against the forces of spam, we’ve added an enhanced Spam Control option to the new Welcome screen. We’re not huge fans of Captcha as it makes submitting a form harder on end-users, so after some research we’ve implemented a method that makes life harder for spammers yet keeps things easy for end-users.

Here’s how it works: when you enable enhanced Spam Control, we’ll add a new, hidden text field to your LibSurvey. This field must remain blank in order to submit the form. The idea is that when spammers target forms, they generally fill out all fields that are presented (assuming that some fields may be required, etc.), but in this case, filling out this particular field will prevent the LibSurvey from being submitted. For folks accessing your LibSurvey using assistive devices, they’ll see the field presented with clear warning language indicating the field shouldn’t be filled out. End result? Spammers are denied access, and end-users can submit forms with a minimum of friction. Awesome!


LibStaffer Update Coming Your Way August 24th

Our summer of updates continues! We’re planning to release a LibStaffer 2.1 update on August 24th. This update will include many frequently requested features and improvements, as detailed below.

One important point of clarification for all you admins out there – LibStaffer has been a “v2″ product since its original creation (it was our first product to be fully bootstrapped), and because of this, you won’t need to worry about migrating your content to a “v2″ platform (like in LibGuides, LibCal, and LibAnswers). We’re rolling out many frequently-asked-for updates and tweaks to the way calendars and schedules display, but the new interface is not a jarring/significant change compared to what you currently see. So just to be super duper clear, you don’t have to worry about migrating your LibStaffer content to v2 – you’ve been v2 from the get go. :)

New Tools

  • Schedule-level Administrators – We’re adding granular user permissions, so site admins can now elevate a regular level user to administer a single schedule (or schedules) within your system. These new permissions mean you can grant administrative oversight over the shifts and users associated with a single schedule, without granting administrative access to the system as a whole.
  • Staff Defined Work Hours – Individual staff members can now define their standard weekly work schedule as part of their LibStaffer profile. This helps to show your real working availability when admins are scheduling shifts, so you won’t be scheduled for shifts when you’re not in the office. You can even define multiple blocks of working hours per day to take lunch and other breaks into account!
  • Integration with LibApps Accounts – use the same login to access LibStaffer that you use for accessing all of Springshare’s v2 applications.
  • Outlook integration – We’re making it easy to sync your LibStaffer schedule with your Outlook calendar! Once this update is live, you’ll need to authorize the connection to Outlook from within your LibStaffer account – once authorized, LibStaffer will push your schedule info to Outlook seamlessly.

Calendar Management Updates

  • Schedule Display Improvements – We’re adding many enhancements to the schedule view, so it’s easier for admins to see at a glance which shifts have been given up, which may need coverage, and which have pending swap requests.
  • New Tools Menu – We’re adding several administrative schedule tools aimed at making bulk changes easy. The new Tools menu will include options for deleting shifts and shift assignments – either for a single day, or for a range of future dates, and you’ll also have the option to change all future shift assignments while editing a shift.
  • Auto Scheduler Updates – We’re adding a new control for the Auto Scheduler to limit the number of shifts per day that a staff member can work.
  • Holidays – Admins will see a new option to define “Holidays” – ie days when the regular schedule doesn’t apply. Holidays are excluded from the Auto Scheduler (so no one is automatically scheduled), and are prominently displayed in all schedule and time off views.
  • Printable Schedules – We’ve updated the print views, so schedules you print and post now look fantastic right out of the box.
  • New Timeline Views – We’ve added several new views designed to give you a high level overview of the staffing and schedules at your library.
  • Set Default Calendar – Each user can also choose which schedule they want to see by default.

Time Off Updates

  • View All Time Off – We’re making it easy for all LibStaffer users to view the approved time off for all staff associated with a schedule! Both Admins and Regular level users will see a new dropdown menu in the Time Off area, which will enable switching between viewing your own time off, and approved time off for anyone associated with a schedule.
  • Approval Not Required – Site admins will have the option to not require administrator approval for new time off requests. This will be a site wide setting found under Admin > System Settings.
  • Edit & Delete Time Off – both Admins and Regular level users can now delete future time off requests.

Important for Admins – Merging With LibApps Accounts

Once the update goes live on August 24th, Site Admins will want consider merging your current LibStaffer accounts with your LibApps accounts. You’ll see this option displayed on the Dashboard following the update – it’s not something you have to do right away (or even within the next year – it can wait!), but once you’ve merged accounts, the following will happen:

  • The login page for your LibStaffer site will change:
    • ex for our training site, our URL will change from to
    • Your site’s base URL (ex will automatically redirect to the proper login page, but bookmarks that point to the direct login URL will need to be updated
  • Logins for LibStaffer accounts will change:
    • If the LibStaffer account holder already has a LibApps account (matched based on email address), they’ll use that same username/password for LibStaffer
    • If the LibStaffer account holder doesn’t already have a LibApps account, we’ll create a new account in LibApps for them. These account holders will need to keep an eye out for a LibApps notification email, which will prompt them to log in and create a new password

And last but certainly not least, here’s a sneak peek of the new Schedule Management Page:

New Schedule