LibAnswers: Social Media Management is Here!

The LibAnswers 2.8 Update is now live, and with it we’re thrilled to announce our new Social Media Management functionality inside LibAnswers.

Nowadays so much communication happens on social media hence it’s essential for libraries to effectively – and efficiently – communicate with users on social media channels, too. LibAnswers now helps libraries effortlessly manage their social media presence and communication with users. Monitor and respond to conversations happening on Twitter, Facebook and Pinterest. Publish new posts, tweets, and pins, or schedule them for future posting. Follow relevant #hashtag conversations and measurably improve engagement with your community.

Best of all, managing your social media communication happens right alongside the existing communication channels in LibAnswers – email queries, question form responses, SMS, and real-time chat via LibChat. This way all patron communication across all channels happens within one easy-to-use platform, making it that much easier to provide best-of-the-best customer service to your users.

We really can’t wait to tell you more about it, so enough with the small talk – let’s get to it…

Social Media Management

socialfeedoverview

Integrate any number of Twitter accounts, Facebook Pages, and Pinterest accounts into your LibAnswers Queues and voila – all your social media activity shows inside LibAnswers social feed. This feed becomes your social command center, and you respond and engage with users from one place – everything from Twitter mentions and Direct Messages to Facebook likes, comments, and posts and Pinterest Pins, too. If an item requires follow-up (e.g. a reference question sent via Twitter), turn it into a LibAnswers ticket with just one click. As you finish reading/replying to items, just “Mark as Read” to dismiss them from the active monitoring stream.

Facebook Messenger Integration

Facebook Messenger Screenshot

Facebook Messenger is one of the most popular social media conversation platforms. Now librarians can respond on FB Messenger directly from the LibChat operator console. Patrons can Facebook Message the library from anywhere…right from your Facebook page or using their mobile FB Messenger App. This makes the LibChat operator console your one-stop shop for all your chat needs, and it makes it incredibly easy for your patrons to reach out to librarians when they need help – as easy as communicating with their friends on the communication platform which they use all.the.time. Being so easily reachable on FB Messenger is a great way for libraries to increase the “mind-share” with patrons.

Facebook Pages Integration

Our new Facebook integration doesn’t end with Messenger – with our new Social Media Management tool, you’ll be able to view and respond to any and all patron interactions that occur on your institution’s Facebook page. View and respond to posts, comments, replies, and likes – LibAnswers collects it all and makes it easy to respond to everything, all from your social feed.

Twitter Integration – Including Hashtag Tracking

We’ve included twitter integration inside LibAnswers for a while now but this release takes it to a whole new level with a major host of updates, including:

  • Send & Receive Direct Messages – In addition to the public @mention integration, you’ll now be able to send and receive private messages with other Twitter users. Manage public and private Twitter conversations all in one place!
  • Hashtag Tracking – Keeping an eye on ALA Annual Conference Hashtag, #alaac16? Or hashtag trends that are happening in your local community like #MIT? Or even hashtags on the national or global scale like #BRexit? Track up to 5 hashtags per LibAnswers queue, and all tweets with those hashtags will automatically display in your Social Feed.
  • Improved Fetch Rates – We’re speeding up communication rates with Twitter to bring you fresh information even faster!
  • Twitter Engagement Statistics – See below on the new statistics features but suffice it to say that you will be blown away with the depth of the statistics reports offered.

Pinterest Integration

We’ve noticed libraries using Pinterest in a myriad of ways – everything from showcasing new acquisitions to highlighting unique archival collections. Libraries have a wealth of visual content, and Pinterest is the perfect medium to share that content with your community!

With our new Pinterest integration, it’s a breeze to create pins for any type of content the library wants to highlight, and schedule them to post to Pinterest at a later date. This makes it easy to create a schedule of content that posts at the ideal time to reach your patrons. How do you determine what that schedule should be? Easy – just head to your Pinterest Stats panel for an in-depth look at monthly, daily, and hourly breakdowns of likes, comments, and repins of the pins you’ve created. Plus, view your most popular pins at a glance – this helps you tailor your social media strategy so you can keep generating content that users love the most!

Schedule Social Posts

Effective and successful social media strategy requires the ability for advance scheduling of posts on any social media channels. LibAnswers has you covered – compose Twitter, Facebook, and Pinterest posts right from inside your LibAnswers system. Embed live links, send Twitter Direct Messages, and post right to your Pinterest Boards. Scheduling posts ahead of time ensures that your social media channels are always buzzing with activity – even when you’re too busy to create them at that moment.

Stats, Glorious Stats

impressions

We’re harnessing the full power of the Twitter, Facebook, and Pinterest APIs to bring you turbo-charged statistics on your library’s social media presence. With these new statistics your library can demonstrably measure and report on user engagement. You’ll know at a glance which of your posts generated the most likes, comments, and shares. Plus, it’s easy to get an overview of your full social media presence – everything from your number of followers to a breakdown of impressions is included!

Ready? Let’s Go!

We hope you’re as excited about the new Social Media Management tool as we are! To get started, have your LibApps Administrator authorize each app (Twitter, Facebook, and Pinterest) by heading to the LibApps dashboard and selecting Admin > Social Channel Integration.

If you need help identifying your LibApps Administrator: Click the blue dropdown menu from the orange command bar and select “LibApps”. Your LibApps administrator(s) is displayed at the top of the list of sites in the center of the screen.

Additional Updates

We also rolled out several smaller updates as part of this release. These include:

  • LibChat Expanded “Information” – We’ve heard your requests to make the “Information” about new chats more obvious – this includes things like the URL of the page where the patron started the chat, their browser version info, and their responses to any initial questions. With this update, this information comes front and center – just click the “i” icon at the top of the chat pane and boom, all the info you need is at your fingertips.
  • Searchable Internal Notes – Several of you asked if the internal notes field could be indexed & made searchable (but only on the librarian side of course!), so we did just that. You can now search for keywords and content in internal notes – just use the “full text” search from the ticket knowledgebase.
  • Friendly URLs are case-insensitive – We’ve updated the behavior of friendly URLs, so they now treat capital and lowercase letters the same. This was causing isolated issues where a friendly URL had been assigned more than once (once with uppercase and once with lowercase letters), and now those issues are no more.

LibGuides Webinars: Courseware Integration & Amazing A-Z Updates

Blog Post Updated: Monday, July 18th
New Tour Date Added

(30min) Two-Part Tour:

computer screenshot1. Courseware Integration with LibApps LTI

(Included with LibGuides CMS)

Embed your library content and services into courseware and watch the usage increase exponentially. What’s the LibApps LTI? Watch this 5min Refresher Video!

  • Seamlessly integrate tailored subject-specific resources inside courseware, scalable across hundreds (or thousands) of courses.
  • Create a ‘Library Page’ displaying point-of-need help, subject specialists, room bookings, and more!
  • Gather full usage statistics.

2. Upcoming A-Z Updates with Community Features

We made it easier to manage A-Z assets, added new features (internal notes, database reviews, hide databases, create popular lists, etc.), and fixed accessibility issues!

We also created something that is going to blow.you.away. A-Z Databases Community!
(Included with LibGuides CMS)

  • Run peer comparisons on database holdings to identify gaps in subject coverage.
  • See which databases are popular, best bets, etc., across the community.
  • Share and reuse database descriptions, browse reviews, and more!

Sign-Up: July Tour Dates

All times listed in Eastern Time

Exposing Credo Content Through LibGuides Webinar

Sara Davidson

Sara Davidson
Head of User Communication & Instruction
        University of California, Merced

Borrow, Repurpose, and Share

August 3, 2016 at 2:00pm EST

Led by Sara Davidson, Head of User Communication and Instruction at the University of California Merced, this 30min free webinar will highlight CREDO reusability strategies. Specifically, how CREDO content can be shared, reused, and showcased inside your LibGuides.

Sara will demonstrate how they’re using CREDO search widgets, direct linking to books, and an integrated tutorial in UC Merced’s Instruction LibGuides.

Talia Richards, from Springshare, will participate in the webinar and answer any ‘LibGuides-specific’ inquiries.

Register Now

 

 

 

Updating to LibGuides v2 – New Migration Options

Tuesday night we rolled out a shiny new updating-to-v2 process for our LibGuides v1 friends and we can’t wait to have you try it! We’ve reduced the number of steps it takes, so you can breeze right into the v2 experience. The best part? You can easily go from live with v1 to migrated and live with v2 in a DAY. Yup, you read that right. Express Migration runs both the migration and go-live processes on the same day, automatically. Intrigued? Fantastic! Let’s go through the new process & options then, shall we?

First, we have a checklist right on Admin level users’ v1 Dashboard, front and center in the middle column. It not only outlines the steps for you, but also lets you see where you are in the process. Every time a step is completed, it’s checked off! The only required steps are requesting your v2 site and scheduling data migration / go-live dates. We recommend you take a look at the others to see if there’s anything else you’d like to do (like taking training sessions on the v2 system), but they’re not required. 😉

The LibGuides v2 Info box before requesting your v2 site.

The LibGuides v2 Info box before requesting your v2 site.

The LibGuides v2 Info box with all steps completed.

The LibGuides v2 Info box with all steps completed.

And to help out on the flip side, there’s a new box on the v2 Home page for Admin level users that also tells you where you are in the process / counts down to your migration / go live dates (once they’re scheduled) and provides links to documentation, training, and your v1 Dashboard.

Let’s talk about the Pre-migration options. You can choose to pre-migrate certain things in order to assist with setting up your v2 system. Run some, all, or none of them – it’s up to you!

  • Accounts: Especially useful if you choose Express Migration, because it allows your colleagues to get in and learn the system prior to going live with it. For CMS sites, there are a bunch of new user permissions, too.
  • Databases: Get your A-Z Database Assets / List set up in advance.
  • Groups (CMS Only): User Access is a new feature of groups in v2. Pre-migrate your accounts and groups to get them set up with the new features!
  • Header / Footer: Give yourself a head start by copying over your banner image / header and footer HTML.

The Migration / Go-Live scheduling options are especially exciting. You now have three options to choose from, and the go-live process is completely automated.* No more clicking of links to go live – just schedule the date and we’ll take care of the rest.

  1. Express Migration: Migrate your content and go live on the same date! Pre-migrate accounts, databases and header/footer, then schedule Express Migration – you’ll be running with v2 in no time!
  2. Regular Migration: Migrate your content on one day, but go live on another. This is helpful if you want to review your content prior to going live. Your go-live date must be no later than 60 days after migration.
  3. Skip Migration: Some folks have chosen to “start fresh” with v2 – skip over migrating content and just manually recreate everything in their v2 system. If you’d prefer that path, great! Choose this option and simply schedule your go-live date.

If you haven’t seen the v2 system lately, join us for a training session! The “LibGuides v2 Tour & Migration FAQ” session is perfect for an overview of the system and all it can do…and we’re offering it next on Monday, July 11, 2016, so please join us!

Just want to know more about migration? We have you covered there, too, with our “Migrating to LibGuides v2” session. It’s offered on the first Thursday of each month…which means the next one is today, Thursday, July 7, 2016 at 11am U.S. Eastern time. We welcome last minute registrants, so please join us if you can!

Of course, all of our training is recorded because we know the scheduled days / times don’t always work for everyone. These new sessions will be available shortly to all customers. In v1, click the HELP button in the command bar. For those with LibApps accounts, all recorded LibGuides training is available in our LibGuides Training Videos guide.

We hope you like the new process, and as always, if you have any questions, you know where to find us. 😉


* If you have a custom domain (meaning your URL is something other than something.libguides.com, like library.institution.org), you’ll still need to coordinate your go-live date with your IT department so they can update your DNS records. The Migration guide has instructions for your IT folks, so all you need to do is copy that info and paste it into an email to them. :)

NCSU’s Makerspace Program Wins SLA’s Springshare Innovation Award

The winner of the 2016 Springshare Innovation Award is North Carolina State University Libraries’ Makerspace Program at the D.H. Hill Library!

The Academic Division of the Special Library Association (SLA) offers a Springshare Innovation in Libraries Award. Springshare donates this award which “recognizes a new program or service that demonstrates an innovative approach to academic librarianship”.(1)

Makerspace Lab at D.H. LibraryNCSU’s Makerspace Program is doing incredible work with 3D design and printing, 3D scanning, wearable electronics, programming with Arduinio & Rasberry Pi, and milling with CNC machines.

What’s more, they’re targeting women in the STEM fields with their ongoing “Making Spaces” event series. This series, in collaboration with NC State’s Women in Science and Engineering Village, College of Textiles faculty, and the College of Engineering’s Women in Engineering Program, aims to raise awareness among women about access to tools and technology while lowering the barrier for access and use of the Makerspace Labs.

And lastly, they’re working hard to integrate their Makerspace program into the curriculum of disciplines that aren’t normally associated with technology. For example, Ph.D. students in a Communications, Rhetoric, and Digital Media class titled “Technologies and Pedagogies in the Communication Arts” were tasked with designing and building technologies that would measure their students’ attention.

The SLA award committee acknowledged how the entire community at NC State has responded to the D.H. Library’s strong web presence, proactive training sessions, and outreach with their Makerspace program integration into the diverse curricula.

Congratulations to Adam Rogers, David Woodbury, Lauren DiMonte, and the NCSU Libraries for winning the SLA Academic Division Springshare Award for Innovation for their incredible work and outreach with their revolutionary Makerspace program!

Adam Rogers

Adam Rogers

David Woodbury

David Woodbury

Lauren DiMonte

Lauren DiMonte

  1. Congratulations to Our 2016 Awards Winners! | SLA Academic Division., 15 June 2016. Web. 01 July 2016, http://academic.sla.org/annual-conference/congratulations-to-our-2016-awards-winners.html.

New LibGuides Community Site

Hello Springyverse! We are pumped to announce that we have a brand new LibGuides Community site! :)

We’ve completely rethought the Community site and are thrilled with the results. Guide Search, Institution Search, Librarian Search, and introducing….Springy Picks! Let’s take this one-at-a-time, shall we?

Find Guides allows you to search v2 guides (get inspired!), and the results page has facets on guide type, subjects, tags, and library type for filtering. Find Institutions helps you find other like-minded-Springyverse-LibGuides-customers, including limiting by library type and location. Browse the beautiful site screenshots or switch to table view! Find Librarians connects you with other Librarians using LibGuides – think of the collaborations & new friendships you can cultivate!

Last, but certainly not least, is Springy Picks: sites and guides that we think are great, for one reason or another. Browse all sites or guides (there’s a tab for each), or limit by subjects: sites we thought were cool because of Springy Integrations or Visual Design, or guides that are on an Interesting Topic or are there for Fun & Shenanigans (we <3 fun & shenanigans! 😉 ).

Please note: Seeing a site or guide listed in this area does not constitute permission to copy anything…you’ll need to contact the site / guide author for that! It simply means we like what they did.

A screenshot slideshow is below for your perusal…we’re sure it’ll make you want to go to the site and try it out for yourself!

This slideshow requires JavaScript.

Pre-ALA LibGuides Updates: HTML Validation, Remotes Scripts, LTI, & E-Reserves

Over the last few weeks, we’ve released a bunch of small updates and features that will make your (work)life much easier and fun to boot.

HTML Validation

It’s happened to all of us; you’ve got some widget code, and you paste it into your LibGuide’s Media/Widget asset type and blammo! It blows up your LibGuide. Turns out that your widget code was missing a closing HTML tag. Or, you’re working on some custom CSS code in your Admin Look & Feel area, and you used a single quote instead of a double quote, and now your system’s customization looks cray-cray. You frantically email our support team, and we fix it as quick as humanly possible, but it takes awhile to smooth out your panicked edges. Small HTML/CSS mistakes can have big consequences. So, to keep your stress level down, we’ve added in HTML validation everywhere we could!

How does it work?

Well, if you’re working with HTML code that is missing tags or is not formatted properly, we’ll inform you right then and there! You won’t be able to save it without fixing it; you won’t have to worry about crashing your LibGuide or breaking your customizations anymore. If we alert you to a problem, read the onscreen language and fix it. If you still can’t figure it out, follow the link to the W3C Validation Service and follow the prompts.

HTML Validation

LibGuides HTML Validation

Remote Script AssetRemote Scripts Asset

Drum roll, please! The Remote Scripts asset type has come to LibGuides v2! This content type allows the techies amongst you to embed external content right inside a LibGuides box. You can write scripts (on your own server, in any programming language) to display any type of data from any system without having to use iframes or other tricks. The content you display using your script will display inside a LibGuides box like any other piece of content.

New E-Reserves Features & Bug Fixes

We’ve added some nifty UI features to the E-Reserves module and squashed a few pesky bugs along the way.

  • Course-wide Password Requirement: Worry no more, admins! Turn on a system-wide setting to require password protection for all courses.
  • Easy Course Information Editing: When you’re adding or reviewing E-Reserve items inside a course, you can easily update course info at the same time.
  • E-Reserves Homepage Search: The E-Reserves search box on the LibGuides homepage is now working properly, where it previously returned all courses. Bug smashed!
  • Opening in New/Same Window: Decide whether links should open in a new/same window.
  • E-Reserve Stats Added to Statistical Content Summary: Easily view your total number of courses, items, and total item storage from Statistics > Content Summary.

E-Reserve Counts

LTI Improvements

If you haven’t checked it out already, our LibApps LTI is really the bee’s knees (if bees had knees, of course ;). And it just keeps getting better and better! Our latest round of improvements include:

  • Faster Metadata Deletion: Delete metadata from within the LTI tool directly rather than having to navigate to specific guides, E-Reserve courses, subject categories, etc.
  • Bypass E-Reserve Passwords: Students already inside their courseware tool accessing E-Reserves via LTI (whew!) shouldn’t have to enter another password, and now they won’t have to. Password-protected E-Reserve items bypass password protection since the student is already authenticated into their courseware tool.
  • E-Reserve Items Open in a New Window: When accessing an E-Reserve link or document, it will automatically open in a new tab.
  • Private Guides in the Manual LTI selector : When using the Manual LTI Selector, only private guides for the logged-in user are displayed in the list. If we cannot determine who is logged into LibGuides at the moment of selection, no private guides are shown.

Small Improvements & Fixes

  • mSite Builder & Mobile Safari: When Safari on a mobile device to access an mSite, tapping the ‘Full Site’ link works as it should.
  • Option to Skip Sending ‘Welcome’ Emails: When creating a new account, you can choose whether or not to send either a ‘Welcome’ email to the new account holder. This applies to the ‘Welcome to LibGuides’ email as well as the ‘Welcome to LibApps’ email, if you’re adding a user that does not already have a LibApps account.

Welcome to LibGuides Email

It’s Hot In Orlando – Time To Get Flashy

…with our presentations, of course! </wink>

Springshare’s heading to the ALA Annual Conference in Orlando, from June 24 – 27 and we’ve got an action-packed schedule of flash presentations, free giveaways, coloring time, and more. Plus, you won’t want to miss seeing how your colleagues use Springshare tools. While it might be hot outside, it will be even hotter at Booth 562.

Flash Presentations

All weekend long, we’re doing 15-min flash presentations on brand-new tools, coming updates, and more. If you attend a flash presentation, you can enter to win a *free* Kindle Fire!!

Guest Presentations

We have an amazing lineup of 14 guest presenters doing 11 separate flash presentations. They’re showing how they use Springshare tools to provide extraordinary service.

Friday, June 24: View Entire Day’s Schedule

Jeremy Hall

University of North Florida: Using LibGuides CMS to Power Our Website

5:45pm – 6:00pm

The University of North Florida uses a suite of Springshare tools to maintain their library website and services! Guest presenter Jeremy Hall, Virtual Services Librarian, will discuss how they’re using Springy Tools to provide thousands of students with access to their mobile-first library tools and services.

 


Saturday, June 25: View Entire Day’s Schedule

Moffitt Cancer Center: Creating a Virtual Nursing Journal Club

9:30am – 9:45am

Lauren Adkins will present on how the Moffitt Cancer Center uses LibGuides to setup an asynchronous online journal club to support evidence-based nursing topics and CE credit.

 

 

David Gliddon

Colorado Technical University: Using LibGuides to Manage the CTU Learning Center

12:00pm – 12:15pm

Dr. David Gliddon will provide examples of the different ways that CTU faculty members and administrators use LibGuides as a means to host articles, videos, academic resources, lectures, experiential activities, and interactive discussion.

 

 

Doug Furiato

Tampa Bay Library Consortium: Using LibAnswers for Statewide Ask a Librarian Services

1:00pm – 1:15pm

TBLC is the Florida statewide Ask a Librarian service, with over 130 Academic, School, Special, and Public Libraries participating. In early 2015, they switched to LibAnswers to provide consortial-level Ask-a-Librarian email/chat/sms reference. TBLC’er Doug Furiato will discuss their use of LibAnswers, share some eye-opening stats, and more.

 

Melissa Del Castillo

alvin dantesFlorida International University:
Using Netflix’s Visual Scrolling Style in LibAnswers

2:30pm – 2:45pm

By combining analytics and a simplified design, FIU libraries’ public facing LibAnswers platform was able to better meet the needs of our patrons. Melissa and Alvin will discuss how the design is a nod to sites like Netflix that are visually focused and intuitive.

 

Ashley Creek

University of Saint Mary: Using LibGuides to Train Student Workers

3:00pm – 3:15pm

Training student workers is repetitive, time-consuming, and covers significantly repetitious material. To provide a baseline student worker training orientation, presenter Ashley Creek constructed online interactive tutorials with embedded photos, videos, and capstone quizzes using Springshare’s LibGuides 2.0, Google Forms, & Flubaroo.

 

suzanne moore

Ashe County Library: Using LibGuides to Promote 2016 Reading Challenge

3:30pm – 3:45pm

Suzanne Moore will present on how they’re using LibGuides v.2 to show off their regional movie collection in a “Netflix” sort of browsing way and are currently designing a readers advisory tool to consolidate “all things bookish.” The 2016 Reading Challenge has been very successful as an interactive LibGuide by encouraging readers to share comments, about books they discover, as they meet each challenge in a Google form.


 

Sunday, June 26: View Entire Day’s Schedule

Latanya Jenkins

Temple University: Using LibGuides to Promote Black History Month

11:30am – 11:45am

Latanya Jenkins will present on how the Temple University Library collaborates with other departments to promote Black History Month across the campus. Using sample scans from the Charles L. Blockson Afro-American collection and books covers and resources from Temple University Library, Latanya will discuss how these integrated resources help to promote collection use.

 

Rhonda Kitchens

State College of Florida: Connecting with Distance Learners Using LibWizard

1:00pm – 1:15pm

Librarian Rhonda Kitchens understands the need to connect, engage, and instruct distance education students. Using LibWizard, Rhonda will showcase how the SCF Library will create self-paced interactive tutorials, online learning modules, gradable assessments/quizzes, and more.

 

 

Callan Bignoli

Massachusetts Board of Library Commissioners: Celebrating 125 Years

1:30pm – 1:45pm

In 2015, the MBLC – the oldest state library agency in the country – celebrated its 125th anniversary! Presenter Callan Bignoli will discuss how the MBLC made a “microsite” using LibGuides CMS v2 to look back on those 125 years and put our accomplishments in historical context. Combined with a social media campaign to highlight one year per day, LibGuides gave them a great platform for creating beautiful, easily customizable, responsive web content to share with library & history fans.

 

Barbara Doll

Saint Francis University: Providing Staff Learning Opportunities Using LibGuides

2:30pm – 2:45pm

Librarian Barbara Doll will present on how their using LibGuides to provide a comprehensive staff learning program called “Give Yourself An Hour”. With the support of library administration, “if you give yourself an hour”, has resulted in staff members directing their own learning while focusing on core competencies. New content is added to the LibGuide each semester. To top it off, new staff have resources available to them to quickly come up to speed with library operations.


 

Monday, June 27: View Entire Day’s Schedule

jeffery mortimore

Ruth BakerGeorgia Southern University: Managing Content Across LibGuides & LibAnswers

10:30am – 10:45am

Ruth and Jeffrey will offer simple strategies for content creation and management that maximize opportunities for repurposing content across delivery platforms while keeping maintenance to a minimum.

Springshare & ACRL Collaborate to Provide Springy Tools to Member Units

ARCL LogoThe Association of College and Research Libraries (ACRL) is the largest division within ALA representing almost 20% of the total ALA membership with more than 11,000 members, 17 sections, 21 discussion groups, 17 special interest groups, 8 active task forces, 44 chapters, and 51 committees. To say this division is active would be an understatement!

Another understatement? How excited we were to collaborate with the ACRL offices to provide LibGuides and LibAnswers to member units to create unit-specific resources in support of ACRL’s mission. Using LibGuides and LibAnswers, ACRL units will be able to effectively and efficiently collaborate while completing association-related work.

Mary Ellen K. Davis, ACRL Executive Director stated, “ACRL is grateful to Springshare for making this resource available to our members to facilitate their work for the association. We are very appreciative of Springshare’s generosity and ACRL members are already using the tools to further their unit’s work.”

Slaven Zivkovic, chief Springy, added: “Many ACRL members already use our tools at their own institutions, so this is truly a win-win collaboration! Springshare gets to support the ACRL and all the wonderful work the organization does, and its members benefit from using already familiar tools to improve ACRL workflows and outreach in the same beneficial ways they use Springshare tools within their own institutions.”

We can’t wait to see the amazing content that the ACRL offices will be creating!

As our chief Springy would say, onwards and upwards!

Train Future Librarians and Request a *Free* Suite of Springshare Tools

Graduating Librarians, Information Professionals, and School Media Specialists are entering a workplace that requires more and more specialized skills, knowledge, and experience. Things like:

  • Experience at building a LibGuide;
  • Knowledge of administering & maintaining a LibGuides system;
  • Skill in using virtual chat reference tools like LibChat;
  • Know-how with coordinating, managing, and advertising library events;
  • Expertise in building and creating interactive instructional tutorials.

At Springshare, we recognize that Librarians-in-Training are the future <cue cheesy music> of Librarianship and we want to help them be as prepared as possible for what’s to come!

To that end, we’re offering a free Suite of Springshare Tools to any and all LIS Programs, School Media Specialist certification programs, or M.Ed Programs, and others. If you’re not sure your school or program qualifies, just fill out the form below and inquire!

With your LIS Suite, students will gain real-world experience using Springshare Tools. Furthermore, it can serve as a living and online archive of their student work – invaluable to future employers.

What’s in the LIS Suite of Springshare Tools?

Each LIS Suite comes with the following Springshare tools and you’re welcome to choose one, a few, or all of the tools to utilize within your program. You don’t need to get the entire Suite if you don’t need it! But, we think you might like to make use of all the tools in your proverbial toolkit!

LibGuides LogoLibGuides CMS:  Students learn to curate knowledge and build multimedia-rich guides by:

  • Creating subject, course, or topical Guides
  • Creating a mock ‘Library Website’
  • Learning about Bootstrap in a user-friendly environment
  • Creating a mock ‘Staff Policies & Procedures’ manual

LibWizard Logo​LibWizard: Students learn to create interactive tutorials, quizzes, surveys, and forms to engage patrons by:

  • Building self-paced interactive tutorials and assessments
  • Assessing patron learning with quizzes
  • Creating engaging feedback surveys
  • Replacing paper forms with mobile-friendly online forms

LibAnswers LogoLibAnswers Platform: Students develop their virtual reference and reference interview skills by:

  • Practicing a live chat exchange using LibChat
  • Creating media-rich FAQs and learning best practices for keyword optimization
  • Practicing their reference interview via email, SMS, Twitter, and more

LibCal LogoLibCal: Students learn how to create engaging library programming and events, manage space bookings, and create their own one-on-one consultation scheduler by:

  • Practicing creating a library calendar with engaging events
  • Communicating and advertising events to patrons
  • Managing library spaces, study rooms, and bookable spaces
  • Creating their own schedule for librarian consultations and advertising them to patrons

Terms of Use – All the Fun Without the Jargon

  1. Your LIS Suite of Springshare Tools may only be used within your library school, educational, or certification program to train future librarians and information professionals on the use of Springy Tools.
  2. You / your designated group of local admins are front-line support for any questions your students or faculty have about using Springshare tools. They / you can have full access to our help documentation and training, but all support questions from students/faculty are routed through you. Basically, you know them better than we do so it makes sense for their questions to be answered locally!
    • If you / your designated group of local admins have questions or need to report any issues, contact Springshare Support.
You may not use Springy Tools to provide services to patrons or end-users.

What About Content on Other LIS Systems?

Since 2011, we’ve realized the importance in providing access to LibGuides for Librarians-in-Training. If you’ve created content on these systems, we’ve outlined your options below.

Request Your LIS Suite of Springshare Tools!

Ready to get started? Request your LIS Suite of Tools today!