By Corinne on September 24, 2026
You work hard to tailor content to your users, but making sure the right resources reach the right audience isn't always easy. Meet the Personalized Patron Portal: a user-friendly dashboard customized to your library's patron groups – undergraduates, grad students, faculty, or alumni – where they can view their reservations, checkouts, and personalized resources in one centralized spot.
We have three dates available for you to Explore the Personalized Patron Portal:
- Tuesday, October 6 at 1pm ET
- Friday, October 9 at 2pm ET
- Wednesday, October 14 at 11am ET
We'll show you exactly how it works, how to personalize the dashboard for any patron type in your SSO, and how you can add it to any library website. Easy access for patrons paired with simple setup for library staff – it's a win-win!
What's on the Agenda
- The Grand Tour: A live look at the unified patron dashboard – real-time checkouts, fines, and holds from your ILS; room/event reservations and appointments from LibCal; and support tickets from LibAnswers all in one place.
- Personalization, Perfected: How to customize the portal for faculty, undergraduate students, and graduate students with custom login messages, relevant LibGuides, subject-specific liaisons – all tailored by audience type.
- Adding Live Chat/Chatbot: Embed your live LibAnswers LibChat and/or Chatbot widget so students/faculty/staff can ask questions from inside their portal directly.
- Live Q&A
ℹ️ This webinar is open to all library types, but contains specific examples and use cases for academic libraries.
Join us on October 6, 9, or 14 and see how this one magical dashboard pulls all library activity into one place!
Can't attend live? Register and choose Watch the Recording.
🏕️ Hey, future campers! SpringyCamp 2026, our free online user conference, will be here before you know it. We're putting the finishing touches on the schedule, but here's a teaser for you: one of our guest librarian presenters at SpringyCamp for All Libraries will share how they've set up the Personalized Patron Portal at their institution. Register now to join us around the virtual campfire and see this patron-friendly dashboard in action!