LibGuides, LibAuth, LibAnswers, LibStaffer, and LibInsight Features Coming Your Way!

These releases are on their way to you next week, and will be live in all regions by the end of the day on Friday, June 14, 2024.

LibAnswers

• You can now assign priority levels to tickets, to help staff triage and answer with greater efficiency!
• We've introduced automated ticket tagging based on keyword/phrase or ticket form questions.
• Workflows for Tickets can be created to assign tickets to priority levels or work in conjunction with automated ticket tagging to ensure tickets are efficiently prioritized.

For more details on these and more, head over to the Lounge's LibAnswers June Release Post!

Training resources for LibAnswers: live sessions | recorded sessions | SpringyU self-paced learning

LibGuides

• A-Z Resources: We added an "Edit" button to the QuickView panel so that you can navigate to the edit screen quickly.
• A-Z Resources: We've added several improvements to the types and assets functionality.
• Blogs: We've addressed several bugs and issues with the new Blogs functionality.

For more details on these and more, head over to the LibGuides June Release Post in the Lounge!

Training resources for LibGuides: live sessions | recorded sessions

Training resources for LibApps: recorded sessions

LibAuth

• Innovative Sierra is available as a LibAuth configuration option.
• Ex Libris Alma is available as a LibAuth configuration option.

For more details on these, head over to the Lounge's LibAuth June Release Post!

Training resources for LibAuth: live sessions | recorded sessions

Training resources for LibApps: recorded sessions

LibInsight

• You can now add a datepicker to your public dashboards. You can do so by activating the public datepicker configuration through your dashboard's settings page.
• We've made improvements to the ILL manual record screen.

For more details on this and more, head over to the Lounge's LibInsight June Release post!

Training resources for LibInsight: recorded sessions

LibStaffer

• We've added a new Working Hours overlay to schedules, so you can view all of your staff member's available working hours when viewing a schedule.
• We've added a search box anywhere there's a staff dropdown list, including on the Staff page, Staff dashboard, Workflow Forms Submissions Explorer & Give Up Shift Schedule Settings.
• We've added more flexibility to shift splitting options, which can now be done in 15 minute increments.

For more details on these and more, head over to the Lounge's LibStaffer June Release post!

Training resources for LibStaffer: recorded sessions | SpringyU self-paced learning