We’re happy to announce a new way for you to get help with your LibAnswers questions – the LibAnswers FAQ! On this new site, you’ll be able to look for commonly asked questions and submit new questions that will be answered promptly by our Community & Training team.
Not sure what to expect from the FAQ? Here are a few questions that are in our system already…
Q: How do the SMS auto-responders work? What happens if someone texts us when our library is closed? (Answer)
Q: How do I add a LibAnswers search box to our home page? (Answer)
Q: What alert options are available to tell me when there’s a new question? (Answer)
We also want to let you know that we’ve given the LibGuides FAQ a face lift – it’s not just for LibGuides anymore! You can also find answers and submit questions about CampusGuides & CommunityGuides. To reflect our new purpose, we’ve renamed the site – it is now the Guide FAQ.