Digital Wallets, Physical Libraries: How Patron Verify & Renew Brings Cards Into the Modern Era

Most people carry their phones everywhere they go, making digital wallets the easiest, most natural way to store everyday essentials, from boarding passes to credit cards – and now library cards! Patron Verify & Renew ensures library cards are available to eligible patrons at a moment's notice.

Digital Wallets + Patron Verify & Renew

Instead of printing a barcode or keeping track of a physical card, patrons can now access their library card instantly from their mobile device, making checkout faster, simpler, and always within reach. Encouraging adoption is easy when libraries can include Apple and Google add-to-wallet badges in their automated confirmation emails.

This feature is not only popular with patrons who enjoy the convenience of digital wallets, but also for long-time patrons with worn-down barcodes or caregivers trying to keep track of multiple cards. Now it's easier than ever for everyone to keep their library card on hand and up to date! 

Verification is key

Digital convenience doesn't mean skipping the safeguards – this tool verifies identity and address before issuing a digital card. Addresses are validated against your official service boundaries using Geographic Information System data. Know Your Customer verification confirms applicants are associated with their address, protecting district-funded access with reliable verification. 

Technology that makes your job easier 🎉

Take advantage of one tool with multiple time-saving benefits:

• Auto-renewal for eligible patrons – eliminate unnecessary emails and the need for patrons to supply their own proof of address.
• Temporary digital cards – provide instant access to new patrons at outreach events, including any restrictions defined by your library. 
• ILS record matching – automatically check your ILS for existing or expired records to prevent duplication.
• Staff override – stay in control, even when operating outside the standard verification process.
• LibConnect Pro integration – send beautiful custom notifications or a series of welcome emails with LibConnect Pro. Check out these examples of an automated notification and a welcome campaign email.

Want to provide a convenient service that saves staff time?

Get in touch with us for a quote or personalized demo of Patron Verify & Renew!