By Kelsey on January 13, 2026
Patrons often imagine library work as quiet days spent reading behind the desk, but anyone working in a library knows how far that is from reality. Join us on Friday, January 23 at 11:30am ET for Operational Transparency: Making the Hidden Work of Your Library ACTUALLY Visible! You'll explore the unseen systems and decisions that keep libraries running and come away with tips for showcasing the internal workings of your library.
Our first SpringySession of 2026 focuses on how revealing the invisible work of the library can strengthen trust, reduce confusion, and create better outcomes for staff and patrons alike. We'll examine the internal mechanics that support library services, including staff coordination, incident tracking, digital presence, and space management. By highlighting intentional workflows and clear digital spaces, you'll see how making operations more visible can lead to stronger support for staff and a clearer understanding for patrons.
This 1-hour webinar will cover:
- Improved wayfinding with LibMaps to help staff and patrons share a common spatial understanding
- Incident & Issue Tracking for accountability, safety, and staff support
- Creating a cohesive and transparent public face for your library's ongoing work using LibSites and the Personalized Patron Portal
- Time for Q&A
Friday, January 23 | 11:30am - 12:30pm ET
Time listed in US Eastern Time. Convert to your time zone.
Meet the Speaker!
Talia Resendes is the head of the Marketing Team here at Springshare. Prior to becoming a Springy, she worked as the Digital Initiatives Librarian at Johnson & Wales University for over 5 years. Talia enjoys knitting, upcycling furniture, and relaxing in her cabin in the Catskills.
Recordings Available
Can't attend live? Register to receive access to the recording.
If you missed our past SpringySessions, watch them here:
- The Hidden Engine of UX
- Leave a Lasting Impression with Short Informal Videos
- From Proposal to Presentation
- Enhancing Internal Communication with Blogs
Or dive into our archive and view all SpringySessions. Need a password? Request it!