First impressions matter, and for libraries, the patron experience starts the moment someone registers for a card. A seamless, efficient process not only welcomes new patrons but also saves valuable staff time.
Join us for our February Learning Lab: Using Verify to Simplify Library Card Sign-Ups and Renewals, where guest speaker Amber McLain will share how the Lakeland Library Cooperative enhances the registration process with automated account creation and card renewals using Patron Point’s Verify program.
Amber, the Member Services Manager for the cooperative, oversees patron-facing technology that supports 41 libraries across eight counties in Michigan, serving more than 150,000 patrons each month. She’ll provide an inside look at how automation improves both efficiency and user experience.
What Can You Look Forward to in This Session?
Participants will see how Verify can be used in their library to eliminate the need for patrons to show ID or proof of address when registering for a card in person. You'll also see how our Identity Verification solution can allow your library to do online registration or renewals anytime, anywhere.
- See what Verify is and how it works in a presentation by Springy Dain.
- Learn why Lakeland Library Cooperative chose Verify as the product for their member services.
- See how Lakeland Library Cooperative used Verify for their account creation and renewals.
Whether you're a Patron Point subscriber or just starting to enhance your automations, this session will be sure to make you think about the way you're registering people at your library.
Wednesday, February 26
12:00pm - 1:00pm ET
Can't attend live and want the recording? Register and choose Watch the Recording and we'll email you a link to the recording after the session's over.
Don't miss this opportunity to discover best practices and innovative solutions for modern library services with Patron Point Verify!