By Corinne on November 25, 2024
We know that many of you are busy wrapping up the semester and planning for upcoming holiday closures. You're figuring out how best to communicate schedule changes to your patrons, accommodate staff time off, and update your hours and availability for 2025. Don't fret - Springshare has you covered!
'Tis the Season for Changing Schedules
With the holidays rapidly approaching, you're likely making plans for when your library is closed or has reduced hours of operation.
For a step-by-step plan to get your LibAnswers, LibCal, and LibStaffer ready to go for your staff and patrons, check out this Springboard Tutorial.
We also have a dedicated training session all about updating hours, exceptions, and holidays in LibCal. Watch the recordings in English and in Spanish!
Springshare Holiday Schedule
As we wrap up the last few weeks of the year, we're already looking forward to kicking off 2025 with even more updates, training sessions, and guest presentations! But first, we're taking a few days of rest, relaxation, and minimal Springshare Support coverage.
Springshare Support, Training, and Social will be closed:
- Thursday, November 28
- Friday, November 29
- Tuesday, December 24
- Wednesday, December 25
- Wednesday, January 1, 2025
During these dates, we'll be monitoring for emergencies only. All non-emergency questions will be answered when we reopen.
Reduced support hours:
Wednesday, November 27: 8:30am - 5pm Eastern Time
December 26, 27, 30, and 31: 9am - 5pm Eastern Time
More End of Year Tips
1. Offer Chat Services at Any Hour
Give your students and patrons the gift of 24/7 reference help! Our LibAnswers Global Chat Cooperative provides continuous, reliable chat coverage, staffed by expert MLIS-degreed librarians and cooperative members worldwide. Curious about joining the Co-Op? Contact sales@springshare.com.
2. Start with Support
Not sure where to turn with questions about your Springy tools? Our Springshare Support site is a great first stop. From here, you can search our help articles by topic or product, explore SpringyU for self-paced tutorials, learn from fellow Springshare users in the Lounge, and much more.
3. Get Excited for 2025!
Sign up for our email list and be sure to follow us on LinkedIn, Facebook, and X/Twitter to hear the latest Springy news and updates. If you haven't yet read our latest edition of SpringyNews, take a look for exciting tips, tricks, and new features so you can End Your Year on a High Note!
Thank you for being the best customers we could ask for! Wishing you and yours a joyful and relaxing holiday season.
- The Springy Team