GDPR, Your Data, New Privacy Tools… So Much Good Stuff

We live and breathe libraries, so we know very well how important privacy issues are to you, our clients. Even before GDPR-related conversations sprung (no pun intended 😉 to the forefront, Springshare has always been very careful with handling our customers’ data. We’ve never used customer data for profit or shared it with any third party. We are pleased that the rest of the world (well, at least the EU part of the world) is catching up and valuing user privacy with the same vigor and care as libraries have done all along.

The EU General Data Protection Regulation (GDPR) will be enforced on May 25, 2018. We took this opportunity to review our privacy policies, procedures, and functionality to ensure that Springshare – and our client institutions – are in full compliance.

This is what we’re doing to that effect:

  • GDPR Compliance. Our GDPR Compliance Plan explains our relationship with our customers and users, and the specific steps we’re taking to ensure compliance – both for Springshare and our client libraries.
  • Emails You Receive from Springshare. Your privacy extends to the emails you receive from us. We will continue to send important operational emails to users, but communications including the Springshare newsletter, new product releases, training webinars, and SpringyCamp announcements will only come to you if you explicitly opt-in.
    • You do not need to do anything now. We’ll contact you in the coming weeks on ways you can opt-in to receive Springshare emails.
    • If you don’t respond to the forthcoming opt-in emails, don’t worry. We’ll consider that you opted-out of these emails, but you’ll be able to opt-in at any time on your “My Account” page (after May 25).

New Privacy Control Features Extend to All Clients

It’s worth emphasizing that these new “GDPR features”, as explained in our GDPR Compliance Plan, will be available to all our client institutions around the world, come May 25. In other words, we are not limiting the GDPR-related privacy features of our tools to our EU clients only. Any library using Springshare tools anywhere in the world can take advantage of these new privacy-related features.

Thank you for trusting Springshare to handle your data with transparency and care. If you have any questions about these changes to our products or our policies, please feel free to contact our support crew or email your Springshare account manager directly. Interacting with our clients is the best part of our day.

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