We rolled out the initial (beta) release of the LibAnswers/Instant Messanger integration, so please check it out. Log on to your main LibAnswers admin page (My Admin) and under System Settings tab select “IM Notifications” option. This is where you can setup the integration (you must have a valid GTalk account to do this, but you can use any IM aggregator, e.g. Meebo, Digsby, etc. to receive IM notifications).
Once you set this up, any time a new question, or a new comment is submitted to your LibAnswers system you will get an Instant Message notification (in addition to the email notification which is still there).
Let us know what you think – this is only the first release of this IM integration and we’d like to improve on it based on your feedback.