Ensuring the Highest Standard of Data Protection for Clients MIAMI (October 4, 2022) – Today Springshare announces the completion of a System and Organization Controls (SOC) 2 Type II audit. This thorough, independent assessment of internal security controls serves as validation of the company’s dedication and adherence to the highest…
MIAMI (July 12, 2022) – Springshare and PowerNotes announced today that the LibChat library chat is now seamlessly integrated with PowerNotes, a tool designed specifically to manage the entire academic research process from discovery through writing. With this integration, PowerNotes users are able to launch a live LibChat experience, powered…
MIAMI (May 25, 2022) – Springshare is pleased to announce that the most recent version of the LibGuides CMS LTI tool is now fully certified by IMS Global, the non-profit collaborative dedicated to edtech interoperability, innovation, and learning impact. “Achieving IMS Global official certification is another milestone for our LibGuides CMS…
ByWater Contact: Jessica Zairo Director of Library Sales & Outreach ByWater Solutions Partners with Springshare to bring LibCal Integration to Aspen Discovery ByWater Solutions, America’s forefront provider of Open Source library technology support, announced today that they have partnered with Springshare, a leading SaaS vendor for libraries and educational institutions, to…
MIAMI (March 17, 2022) – Springshare is pleased to announce that we have joined IMS Global, the worldwide non-profit collaborative dedicated to edtech interoperability, innovation, and learning impact. “Thousands of libraries worldwide rely on our LibGuides CMS LTI module to embed library content directly inside LMS course pages in a…
Affordable Platform for Libraries to Drive Engagement and Build Patron Relationships MIAMI (September 1, 2021) – Today Springshare is excited to unveil LibConnect, a unique platform marrying its existing LibCRM product’s functionality with fully featured email marketing and engagement capabilities. “By adding email marketing and engagement tools to LibCRM, our…
Add-On Module Includes Interactive and Directional Maps MIAMI (June 23, 2021) – Springshare is excited to announce the launch of LibCal’s mapping module, a new tool that visually engages and informs library patrons. Its features include interactive floor maps for seat and space booking and event browsing, as well as…
24/7 Librarian Community Network Shines on LibAnswers Platform MIAMI (February 24, 2021) – Today Springshare recognizes the one year anniversary of the relaunch of the 24/7 Global Chat Cooperative service – a worldwide librarian community answering patron questions and chats when their local librarians are unavailable. “Our 24/7 Global Chat…
New Quality of Service Features Round Out Communication Platform MIAMI (January 27, 2021) – Today Springshare announces a new suite of LibAnswers features dedicated to gathering user feedback and harnessing metrics important to virtual reference, library assistance, and support services. Together they provide customers with the ability to reduce dissatisfied…
Mobile-First & Affordable Holds Management Tool Now Available MIAMI (October 15, 2020) – Today Springshare is launching Pickup Manager, a new LibApps tool designed to help libraries improve workflows around the pickup of library holds. Pickup Manager combines Springhare’s scheduling and communication features with integrated library systems (ILS) holds functionality….
