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Where’s Springshare the Next Few Months?

Our conference calendar is filling up! Here’s a preview of where you can find Springshare between now and April. (Don’t worry – we’ve got plenty of conferences coming for the rest of the year. Stay tuned!) ALA LibLearnX – Baltimore, MD When: Saturday, January 20 – Monday, January 22 Where:…

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Top 10 Springshare Blog Posts of 2023

2024 is already off to a running start, but we’d like to take a moment to reflect on the past year. In 2023, we added Patron Point to the Springshare lineup, introduced new features and interfaces built for today’s modern libraries, and shared fun tips and examples from the Springy…

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Springshare Partners with RemoteLock to Sync with LibCal Spaces

Seamless Space Bookings Driven by Smart Lock Integration MIAMI (November 10, 2023) – Springshare, a leading cloud software vendor for libraries, announced an exciting new integration with RemoteLock access control software for smart locks. With this integration, Springshare clients can automate access to RemoteLock-enabled library spaces through Springshare’s LibCal Spaces…

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Stop Your Patrons from Ghosting You: Increase Engagement with Patron Point

Meet the newest member of the Springshare Suite of tools! Patron Point, a fully featured email marketing automation platform, helps your library to onboard new patrons, engage current users, and reinvigorate inactive patrons by sending highly personalized emails. Next week, we’re hosting two webinars to show you how to use…

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Spokane County Library District implements Patron Point®

MIAMI, FL (November 3, 2023) Springshare announced today that Spokane County Library District in Spokane, Washington (https://www.scld.org/), has brought on the Patron Point engagement platform to bolster its vision to create an engaged community that learns, works, creates, and thrives together. Spokane County Library District plans to send automated emails…

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Springshare Maintains SOC 2 Type II Compliance

Affirming Springshare’s Commitment to Data Security and Privacy MIAMI (October 17, 2023) – Springshare, a leading cloud software vendor for libraries, is pleased to announce that it has successfully achieved SOC 2 Type II compliance for the second year in a row. The SOC 2 information security audit is a recognized…

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Recent Recordings You’ll Want to Watch

Ahh, October, a month for cozying up with a toasty beverage, a good book, and a fluffy blanket (and, for the non-allergic among us, an even fluffier pet). Sadly, you probably can’t achieve this dream scenario during work hours, so we’re bringing you the next best thing: some stress-free professional…

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Introducing the LibAnswers NPS® Module: Your New Favorite Feedback Tool

Get Ready to Read Your Patrons’ Minds We’re thrilled to launch the brand-new Net Promoter Score℠ (NPS) Module, available as an add-on upgrade to LibAnswers starting October 23, 2023! NPS® elevates your LibAnswers customer service platform by allowing you to gauge user satisfaction across your institution. You’ll have the tools…

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Randwick City Library (AUS) adopts Patron Point®

MIAMI, FL (September 29, 2023) Springshare announced today that Randwick City Library (RCL), based in New South Wales, Australia (https://www.randwick.nsw.gov.au/library), has selected the Patron Point library marketing platform to support its vision of providing a modern library service committed to promoting life-long learning and engaging the local community. Randwick City…

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Charlotte Mecklenburg Library (NC) adopts Patron Point®

DUBLIN, OH (September 22, 2023) – Patron Point announced today that Charlotte Mecklenburg Library (CML), headquartered in Charlotte, North Carolina, has chosen to utilize our patron engagement platform to streamline its library card application process. Quickly putting library cards in patron’s hands will help enable the library’s vision of being…

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