LibAnswers +Social: Your Library’s Full Communication Platform

Last month, we announced a major new LibAnswers enhancement which enables you to manage your library’s social media activity from with your LibAnswers platform. Please join us for a “LibAnswers +Social” webinar series and learn how you can effectively – and efficiently – use LibAnswers as your full library communication platform.

LibAnswers is already the most popular all-in-one reference and help desk platform for libraries. It integrates live chat, ticketing functionality, a searchable FAQ knowledge base, robust SMS integration, and a Systems & Services Management Tool. It also comes with Reference Analytics for powerful reference service statistics reporting. Now, with Social Media Management functionality, your LibAnswers is the communication platform for your library.

Integrate Twitter, Facebook, and Pinterest into LibAnswers and effortlessly manage your social media presence… all from one interface.

Watch a 3min Video:


Join us for a 60min two-part tour of LibAnswers +Social:

Brand-New to LibAnswers?

Already Using LibAnswers?

We’ll explore:

  • Searchable FAQs
  • Ticketing System
  • Live chat w/ LibChat
  • Systems & Services Management Tool
  • Robust Statistics
We’ll cover:

  • Dynamic Social Feed
  • Facebook Messenger Integration
  • Twitter Hashtag Tracking
  • Create & Schedule Posts
  • Full Engagement Statistics

Webinar Tour Details

  • All times listed in U.S. Eastern Time
  • Sign-up for just Part One, just Part Two…or both!
  • To attend both, sign-up for each session separately.
  • 10min Break between sessions

Part One: LibAnswers Help Desk Tour

(30min Tour + 10min break)

Part Two: Social Media Mgmt. Tour

(20min Tour)

This tour is not an in-depth training session:

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