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Talia Richards-Resendes
Vice President of Marketing
talia@springshare.com

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Public Libraries in Canada and the United States Implement Springshare’s Patron Point  

MIAMI, FL (April 12, 2024) - Springshare is happy to announce that the Estes Valley Library, the Lambton County Library, and the Burlington County Library System have implemented the Patron Point engagement and automation platform to boost outreach efforts by delivering timely and engaging messaging to library patrons.  

Estes Valley Library in Estes Park, Colorado integrates a cutting-edge messaging platform with Patron Point, delivering personalized content to patrons based on their interests. Serving 6,000 year-round residents and 10-12k seasonal residents, the library offers over one million resources in their Village Catalog. This advancement enhances accessibility and engagement, reaffirming the library's commitment to being a community-driven hub of resources. 

Lambton County Library in Wyoming, Ontario will use Patron Point to foster data-driven communication with patrons. This new implementation ensures highly relevant news and updates for their diverse community across 25 locations. LCL's mission to provide responsive services and enhance communication quality is bolstered by this robust marketing platform, facilitating the circulation of over 272,000 resources amongst their cardholders. 

Burlington County Library System in Westampton, New Jersey will use Springshare’s Patron Point platform as their audience segmentation and email marketing system. Using these features, BCLS intends to deliver more relevant information to their audiences with the goal of increasing awareness of resources and programs and the patron’s engagement therewith. The library serves more than 355,000 county residents and sees an annual circulation of roughly 1.9 million transactions, making it a true community hub of learning and personal growth.   

About Patron Point

Patron Point is a fully featured patron relationship management system that helps public libraries around the world attract, onboard, inform, engage, and retain library customers through targeted marketing and automated engagement. Libraries can benefit from a foundation of Proven Programs™ or create their own workflows that are customized to their communities and needs. 

About Springshare

Springshare helps libraries and educational institutions elevate their online presence to better serve and engage their users online. Founded in 2007, Springshare serves over 7,500 institutions across more than 100 countries.   

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