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Talia Richards-Resendes
Vice President of Marketing


NCW Libraries (WA) implements Patron Point®

DUBLIN, OH (June 9, 2023) - Patron Point announced today that NCW Libraries in Wenatchee, Washington, has selected Patron Point as their automated marketing platform in order to fulfill the library’s mission to connect the people of North Central Washington to vital resources and opportunities that foster individual growth and strengthen communities.


NCW Libraries operates 30 community libraries and provides service to Washington’s most rural residents through their popular Mail Order Library and two bookmobiles. The Library’s website provides library cardholders free access to eBooks and digital audiobooks as well as many online resources, including LinkedIn Learning, The New York Times, Consumer Reports, Rosetta Stone, and more.

NCW Libraries also offers a rich events calendar to its patrons, with book clubs, crafting sessions, storytimes, tutoring, music sessions, and so much more.

About Springshare  

Springshare software helps libraries engage with their communities and deepen relationships with users. Our SaaS suite is used by over 7,500 libraries in 105 countries around the world.  

About Patron Point® 

Patron Point is a fully featured patron relationship management system that helps public libraries around the world attract, onboard, inform, engage and retain library customers through targeted marketing and automated engagement. Libraries can benefit immediately from a foundation of Proven Programs™ or create their own workflows that are customized to their unique user communities and needs. More information on Patron Point can be found at 

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