MIAMI (February 15, 2023) – Springshare is excited to announce the new LibAnswers Chatbot functionality, launching next week with general availability to all worldwide customers by the end of February. LibAnswers Chatbot can serve as the first point of contact for chat patrons, guiding them through search options, assisting with…
A Flexible Solution for Physical and Digital Tickets and Museum Passes MIAMI (November 16, 2022) – Springshare is excited to announce the new LibCal Museum Passes and eTickets functionality, which will be launching next month. This highly anticipated new feature provides a much-needed ticket management solution for libraries offering museum passes…
Ensuring the Highest Standard of Data Protection for Clients MIAMI (October 4, 2022) – Today Springshare announces the completion of a System and Organization Controls (SOC) 2 Type II audit. This thorough, independent assessment of internal security controls serves as validation of the company’s dedication and adherence to the highest…
MIAMI (July 12, 2022) – Springshare and PowerNotes announced today that the LibChat library chat is now seamlessly integrated with PowerNotes, a tool designed specifically to manage the entire academic research process from discovery through writing. With this integration, PowerNotes users are able to launch a live LibChat experience, powered…
MIAMI (May 25, 2022) – Springshare is pleased to announce that the most recent version of the LibGuides CMS LTI tool is now fully certified by IMS Global, the non-profit collaborative dedicated to edtech interoperability, innovation, and learning impact. “Achieving IMS Global official certification is another milestone for our LibGuides CMS…
ByWater Contact: Jessica Zairo Director of Library Sales & Outreach ByWater Solutions Partners with Springshare to bring LibCal Integration to Aspen Discovery ByWater Solutions, America’s forefront provider of Open Source library technology support, announced today that they have partnered with Springshare, a leading SaaS vendor for libraries and educational institutions, to…
MIAMI (March 17, 2022) – Springshare is pleased to announce that we have joined IMS Global, the worldwide non-profit collaborative dedicated to edtech interoperability, innovation, and learning impact. “Thousands of libraries worldwide rely on our LibGuides CMS LTI module to embed library content directly inside LMS course pages in a…
Affordable Platform for Libraries to Drive Engagement and Build Patron Relationships MIAMI (September 1, 2021) – Today Springshare is excited to unveil LibConnect, a unique platform marrying its existing LibCRM product’s functionality with fully featured email marketing and engagement capabilities. “By adding email marketing and engagement tools to LibCRM, our…
Add-On Module Includes Interactive and Directional Maps MIAMI (June 23, 2021) – Springshare is excited to announce the launch of LibCal’s mapping module, a new tool that visually engages and informs library patrons. Its features include interactive floor maps for seat and space booking and event browsing, as well as…
24/7 Librarian Community Network Shines on LibAnswers Platform MIAMI (February 24, 2021) – Today Springshare recognizes the one year anniversary of the relaunch of the 24/7 Global Chat Cooperative service – a worldwide librarian community answering patron questions and chats when their local librarians are unavailable. “Our 24/7 Global Chat…
