The Springy Share

How Custom SMS and Voice Notices Meet Your Patrons Where They Are

Written by Corinne | July 14, 2026

Libraries all over the world are transforming boring ILS notices – hold pickups, due date reminders, overdue notices, and more – into attention-grabbing messages automatically sent at the perfect time with wow-worthy SMS and Voice Notices from LibConnect Pro

Level Up with SMS and Voice Notices!

LibConnect Pro Notices is already the go-to tool for eye-catching email notices, but how can libraries reach patrons who'd rather receive a text message or phone call? In an increasingly digital world, contacting patrons on the go – and in the method they prefer – is essential.

Introducing Premium Notices! SMS/text messages keep your library's notices top of mind, while voice notices reach patrons who prefer phone call reminders and fulfill any statutory obligations required of your library. LibConnect Pro Premium Notices are a win-win for your patrons and for your library. 

📱 SMS Notices:

  • Seamlessly deliver vital information with SMS/text messages.
  • Send patrons to a mobile-friendly, branded page with all the info they need.
  • Deliver reminders from a local, dedicated number – bypassing unreliable email-to-text gateways.

☎️ Voice Notices:

  • Fulfill patrons' needs and preferences with automated phone calls and voicemails.
  • Ensure each user receives messages in their preferred language.
  • Boost engagement by sending the right message in the right format at the ideal time.

The best part? Premium Notices include both SMS and Voice, so you can honor your patrons' communication preferences! You'll be equipped to reach patrons at home or on the go.

Streamline Circulation & Free Up Staff Time

LibConnect Pro's advanced Notices help you gain back time in your day! You and your library staff will love these benefits:

  • Automated ILS integration ensures real-time messaging to your patrons.
  • Friendly reminders reduce overdue items, missed holds, and redundant front desk questions.
  • Precise instructions encourage timely pickups, renewals, and returns. Cheers to spending less time reshelving missed holds!
  • Easy integrated setup allows you to configure and manage multi-channel messages right from the platform.

Ready to Upgrade Your Notices?

Satisfy your patrons and staff alike using LibConnect Pro with Premium SMS and Voice Notices! Contact us to learn more.