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LibCRM, LibAnswers, and LibStaffer Updates!

These releases are on their way to you this week, and will be live in all regions by the end of the day on Friday, May 22. Read about: LibCRM | LibAnswers | LibStaffer LibCRM We’re pleased to bring you a new interface for Reports in LibCRM. Click Reports in…

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Grand Ole Lineup of Presentations @ PLA Nashville

While our stage won’t be as majestic as The Grand Ole Opry, we do have a sizzling line-up of presentations that are guaranteed to entertain and inform you and you won’t need a special membership to watch. From Wednesday, Feb 26 – Friday, Feb 28, we have a star-powered lineup…

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Code release: New LibCal, LibGuides, LibWizard, LibStaffer, LibAnswers, and LibCRM Features

It’s finally summer here in the northern hemisphere, and we’re enjoying every second of it! Even with the warmth and sunshine trying to distract us, we stayed focused in order to bring you a whole new round of awesome updates to your Springy products…though we may have taken some frisbee…

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LibApps release with new LibAuth, LibGuides, LibCal, LibAnswers, LibInsight, and LibStaffer Features

Wow, do we have a ton of end of year updates to share with you – we have new LibAuth, LibGuides, LibCal, LibAnswers, LibInsight, and LibStaffer features to share! This time we’re doing something different with the announcement – rather than spreading out the announcements in multiple blog posts (one…

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“We’re All In, Because It’s Easy”

..says Andrew Adler, director of the Georgetown College Library, when asked why the Library is using the entire platform of Springshare tools. Andrew, like most librarians, wears a lot of hats. From teaching library instruction, manning the reference desk, creating training tutorials for student workers, and being available nine hours a week for…

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LibAnswers 2.12.0 Encryption Update Now Live

Exciting news for LibAnswers subscribers, especially for those of you who are concerned about ensuring patron privacy (so, everyone, right?? 😉 ) – in today’s release, we’re rolling out encryption for key patron identifying information as it’s being stored in the LibAnswers database (aka “at rest”). This is one more step in…

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LibAnswers 2.10.0 Now Live!

We’re continuing the update party throughout January, and this week we’re bringing you the LibAnswers 2.10 release. From drag and drop file uploads to a new bulk edit / delete / apply macro option, there’s lots to love in this update! Let’s get to it… Bulk Updates for Tickets This…

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LibAnswers 2.9 Update Now Live!

Exciting news, we have a slate of LibAnswers updates to share! This release is all about LibChat – we’ve introduced several “holy cow, that is awesome!” features, including chats that can follow the patron from page to page, searchable transcripts, and accessibility updates. Let’s get to the good stuff! Follow Me…

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Train Future Librarians and Request a *Free* Suite of Springshare Tools

Graduating Librarians, Information Professionals, and School Media Specialists are entering a workplace that requires more and more specialized skills, knowledge, and experience. Things like: Experience at building a LibGuide; Knowledge of administering & maintaining a LibGuides system; Skill in using virtual chat reference tools like LibChat; Know-how with coordinating, managing, and…

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LibAnswers 2.7 Update Coming Soon!

We’ve got some great treats in store in the 2.7 LibAnswers update, coming to you this Thursday, March 3rd at 8:00am EST. While there will be no downtime for the LibAnswers system as a whole, there will be approximately 5 minutes of downtime for the LibChat service. We apologize in advance…

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