Archive for April 22, 2019

Guest Presentations from ACRL 2019 are Available!

In case you missed our awesome line-up of guest speakers at the ACRL Conference in Cleveland, we have the recordings available for you!

Watch all guest presentations and download presenter materials on our ACRL 2019 Guest Presentations Buzz Guide. Huzzah!

While you’re there, you might notice that all videos are hosted on our Facebook Page*. That’s because we use Facebook Live to stream these guest presentations… 100% live. So please bear with us if they’re not 100% polished and sparkling, the beauty of live video streaming is that we’re all on this journey together – and the hiccups are what make it interesting.

And hey, while you’re looking at this videos on our Facebook page …why not take a minute and LIKE our page? This way, the next time we stream amazing guest speakers, you won’t miss out on seeing them. And remember, if you want to receive notifications in your Facebook Feed, you’ll also need to adjust your notifications to ON. This way, you won’t miss out on product updates, video presentations, Facebook Live streaming, and more.

These 15-min guest presentations by Springshare users will get you thinking about all the new and interesting ways you can use your Springshare tools.

Perhaps you’ll want to setup LibCal Spaces for reserving Bloomberg Terminals like CUNY – Lehman College or  use LibWizard Tutorials for Training Student Workers like the University of Guelph-Humber Library. Or if you’re looking for LibGuides usability practices then take a page from James Madison University’s Usability Study or Kennesaw State University Library’s Student-Centered LibGuides Design.

So take a minute (or two or three) and learn from your fellow colleagues on the endless possibilities of Springy tools.

With 13 presentations – it’s time to get #springyinspired!

Guest Presentations

(times vary between 17min – 12min in length)

Ellen Filgo: Baylor UniversityBaylor University Library: Assessing Research Consultations – Survey a ‘Captive’ Audience

Baylor Librarians ramped up their research consultation program, using LibCal’s appointment scheduler as a convenient way for students to book appointments with the librarians. In 2017, they realized that we had an untapped opportunity for assessing the program, through LibCal’s automatic email system. They inserted a link to a LibWizard survey in that follow-up email with questions about the research consultation. This process was a very easy and low-maintenance way to perform assessment with what is virtually a captive audience.

 

Michelle Ehrenpreis: Lehman College CUNYCUNY – Lehman: Bloomberg & LibCal – A Match Made in Collaboration Heaven

Learn how LibCal was used to implement booking the newly installed Bloomberg Terminal in the Leonard Lief Library at Lehman College. Particulars include collaborating with business faculty to understand departmental needs, working with multiple departments to set up protocol, how the setup influences the student as user, harvesting relevant statistics, and future implications for implementation.

 

 

Heidi Blackburn: University of Nebraska at OmahaUniv. Nebraska, Omaha: Women in STEM in Higher Education – An ALA Carnegie-Whitney Grant Project

Imagine patrons trying to find sources on STEM-related topics such as biases women face, classroom experiences, learning communities, mentoring or work-life balance for assessment, best practices, or accreditation purposes. This information was not readily available in one location for easy access. With the help of a student research assistant, they created a LibGuide documenting and organizing over 1,100 citations regarding the status of women in STEM in higher education.

 

Mikki Smith: Corning Museum of GlassThe Corning Museum of Glass: From Answer to Experience – LibAnswers FAQs Transformed

In 2018, the Library’s Public Services Team formalized a plan to re-imagine the pool of several hundred static, redundant, and sometimes out-of-date published FAQs to function as a mobile-friendly, visually appealing introduction to Library and Museum resources. Revised FAQs highlight relevant digital content from across the organization where possible, including blog posts, images, digitized library resources, and videos from our YouTube channel, as well as a small number of print and archival resources in our collections that might be of interest.

 

Hillary Ostermiller: James Madison UniversityJames Madison Univ. Library: The Gap Between Student and Subject Guide – Findings from a Usability Study

Four liaison librarians from very different disciplines (including Biology, Business, Media Studies, Social Work, and Writing) conducted a series of usability tests in Spring 2018. They asked participants to complete a series of tasks using James Madison University subject guides, and all screen activity and voices were captured using Morae Recorder. The results were fascinating, enlightening, and immediately useful. The research team is currently sharing practical implications from our findings with colleagues via a “Tip of the Week” email.

 

Bernadette Mirro: Marymount UniversityMarymount Univ. Library: A Tale of Data – How our Stats Have Improved Two Years After Integrating LibGuides into our LMS

An overview of two years’ worth of data that demonstrates the impact of integrating LibGuides into Canvas, a learning management system, that put the library’s resources at our students’ point of need. The statistics will reflect the impact of LTI integration on LibGuide visits, online reference chat service, streaming media usage, eBook usage and faculty awareness of resources. Learn how changing the way students access your resources can positively impact your library services.

 

Mary Aagard & Jamie Addy: Boise State University and Georgia CollegeBoise State Univ. & Georgia College Libraries: Common Reader Remix – Librarians Leading Innovation

This presentation describes the evolution of two campuses’ common reading programs from single item, book-based reads, to curated lists of essays. The essay selections are accessed via LibGuides and leverage library collections and open resource selections. LibGuides are used to track usage and organize materials that accompany the reading programs.

 

 

Melissa Clapp: Wofford College

Wofford College Library: Library Memory is for Exhibits, Too

Library exhibits too frequently exist only ephemerally. Librarians can use Guides to give exhibits digital, interactive life, and a place in the library’s permanent memory. This presentation shows you how to maximize the effort put into exhibits by complementing the physical with digital space.

 

 

 

Sue Hunter: University of Guelph-HumberUniv. of Guelph-Hunter Library: LibWizard Tutorials for Training Student Workers

At the University of Guelph-Humber student workers, known as Research Support Peers, staff a service desk to assist their peers in the research process. LibWizard tutorials were developed for training aids for these student workers. The tutorials include techniques for searching databases based on specific assignments and information on citation styles.

 

 

Amy Gratz Barker and Ashley Hoffman: Kennesaw State UniversityKennesaw State Univ. Library: Student-Centered Design – Creating LibGuides Students Actually Use

Having trouble creating and maintaining research guides that students actually use? We were! Learn how we addressed several years of low usage statistics and general dissatisfaction with our guides by creating a new blueprint based on student feedback. We shared the results of our study, highlighting what students are really looking for, as well as tips for using these design research methods yourself!

 

Emily Underwood: Hobart & William Smith CollegesHobart & William Smith College Libraries: Maintaining a Library Website Isn’t Only for the Coder at Heart

What do you do when your institution’s systems librarian leaves and you inherit the responsibility for maintaining your library’s website and LibApps products? Run and hide? No! Despite a lack of coding knowledge, not only can you keep the website functioning, but you can also improve it. You, too, can use LibGuides CMS to power your website all while learning to code on the fly!

 

Cleveland State UniversityCleveland State Univ. Libraries: Recasting Research Guidance – Using a Comprehensive Literature Review to Establish Best Practices for Developing LibGuides

As online tools, research guides should follow best practices for user experience, while also serving the needs of researchers on our campuses. Much has been published about LibGuide design in the last decade, and it can be hard to wade through the variety of literature, much of it gray literature. In keeping with evidence-based library and information practice, the researchers conducted an in-depth literature review, developed a set of literature-informed best practices for LibGuide design, and applied them to their own guides.

 

Loring Prest: California University of Pennsylvania California Univ. of Pennsylvania Library: Saving Time with Hidden Boxes and Reusable Content

Learn how I use hidden boxes and reusable links to save time and standardize content on our LibGuides-based library website. These elements help manage the announcements that appear on the home page, display special messages in a top banner box that is enabled when needed, and provide standardized content for reuse by other LibGuide editors.

Prince Georges CC Uses LibWizard to Assess Student Success

An Easy Way To Get Important Data You Need.

Libraries are working very hard to provide excellent instruction, easy access to information, and responsive service relevant to the needs of their students, faculty, patrons, and staff.

If you know a little about LibWizard, you probably know that it allows you to make an unlimited number of custom tutorialsforms, and surveys. These are great for gathering feedback to help you know what you could be improving or doing away with, what patrons are enjoying and what they want even more of from the library.

However, Prince Georges Community College is also using LibWizard to build quizzes. Their library team has prioritized assessment and are taking a serious look at whether their students are learning. In the end, doesn’t all the work come down to this?

If You Know What Features You Need, It’s Easier To Find Your Solution.

Marianne Giltrud wears many hats as an Assistant Professor, Instruction Librarian, and Secretary in the Faculty Senate Academic Council at Prince Georges Community College. Assessment is one of her responsibilities. She relayed why she needed to find a new tool to address it.  They had quizzes built using some older technology. The person who created them left and neglected to hand over the admin rights so it was impossible to access the assessment data. Since Marianne was in a position to find a solution, she wanted one that could yield the data that she needed. Recalling her search, she said,

We used Google Forms for most of our surveys and forms. However, the google forms/spreadsheets do not provide robust enough data, for assessment. You can do pivot tables but not everyone can do them. LibWizard reports are easier to run and use.

I have used Survey Monkey for a variety of things, but it really isn’t designed for quizzes, per se. You can ask questions that are on a Likert scale but it doesn’t have the features like conditional logic, grading, feedback, timers, and more. LibWizard gives you a lot more options and ways to slice and dice the data.

Marianne chose to use LibWizard for a number of reasons. She said,

We already use Springshare products like LibGuides, LibAnswers, LibGuides CMS, so it made sense to go with LibWizard. However, it really was the reporting feature with Excel spreadsheets, the charts (pie, graph, bar, and table) and the quiz question features (conditional logic, grading, feedback, and timers) that was the deciding factor. Moreover, we had considered a proprietary InfoLit Tutorial but found that the assessment reports were very basic and it wasn’t customizable enough for what I needed.

The Goal Is To Assess Learning.

It can be taken for granted that the students are learning. Academic institutions are fully aware that this is a dangerous assumption. Marianne said,

Student success is a key metric for the college. Thus, assessment is very important to ensure that students are learning what they need to learn. We report student assessment in many ways.

The Library and Learning Resources Division strategic objectives tasked to me were:

• the creation of the interactive videos and with specific measurable outcomes.

• the creation of an information literacy instruction pre-test and post-test to assess learning in a one-shot face-to-face instruction.

Both of these required assessment data based on specific learning outcomes. I just reported the data in the FY 2017-2018 Strategic Plan. You’ll find more and more colleges and universities are looking at relevancy, assessment, student success, and ways to engage users.

Marianne had a plan and executed it. She said,

I created eight videos/tutorials and embedded the quiz at the end. I then embedded everything in a LibGuide Frame. In addition, we placed the Research Tutorial videos with a link to the quizzes on our YouTube channel.

Since I wanted to assess the learning, a quiz was the best option for me. I also wanted to use the grading feature, so that students would get the score once they completed each video/quiz.

You’ll find four quiz questions per video (32 questions in total). I created the learning outcomes and relevant quizzes based on the Association of College and Research Libraries Framework for Information Literacy as a guide to test the students’ knowledge. I created mostly multiple-choice questions but a few were true and false.

The End Of The Story? Done Correctly, It Never Ends.

The response to the work that the Prince Georges Community College Library has done with LibWizard is favorable. Marianne said,

The Library Director likes the data because it can be reported in the measured outcomes section of the Strategic Plan under the Unit Goals.

Faculty like how we have constructed a way for the students to get a copy of the grades directly or the students can take a screen capture of the grade at the end of the quiz and send that to their professor.

Even Marianne is happy. It’s funny how sometimes in order to begin to envision a good solution — you must first think about what you want to get out of it in the end. This was that kind of project for Marianne. She said,

The Statistics report gives a high-level overview including the mean, average and standard deviation. I like bar charts and tables for most of what I am conveying.

LibWizard is easy to use and the quizzes are can be built without a steep learning curve. It’s mostly a text editor.

Now, the students can keep viewing the library’s tutorials and they can keep taking quizzes afterward. The data will let the library know if learning is, in fact, happening — which is, of course, the best case scenario.

Springshare Is Going To ACRL — And It’s Going to R.O.C.K!

Do you know what Cleveland really needs to keep up its electrifying rock-star-of-a-city status? An influx of College and Research Librarians — and the people who love them! It’s happening, April 10-13, and Springshare jumped on that bandwagon and is excited to kick things off early with a LibGuides pre-conference workshop to open the show!

Springshare + Librarians in the CLE = a rousing good time, so come to Booth #639 to check out the killer set we have lined up for you or just say hello and talk to our band while we do our mic checks.

If you weren’t the radio show’s caller 106 and didn’t win free tickets…that’s ok. We know that like Aerosmith, you…don’t want to miss a thing. We’ve got you covered with Live Streams of some of these outstanding sessions. Just tune in to our Springshare Facebook Page at the scheduled local Cleveland time so you can catch the acts.

Please Welcome To The Stage…

Baylor University Libraries — Assessing Research Consultations: Surveying a ‘Captive’ Audience — Ellen Filgo

  • Wednesday, April 10 – 6:00pm to 6:20pm Streaming Live on Facebook

Baylor University Research and Engagement Librarians ramped up their research consultation program, using LibCal’s appointment scheduler as a convenient way for students to book appointments with the librarians. In 2017, they realized that we had an untapped opportunity for assessing the program, through LibCal’s automatic email system. They inserted a link to a LibWizard survey in that follow-up email with questions about the research consultation. This process was a very easy and low-maintenance way to perform assessment with what is virtually a captive audience.

 

 

Lehman College — Bloomberg and LibCal: A Match Made in Collaboration Heaven — Michelle Ehrenpreis

  • Thursday, April 11 – 10:00am to 10:20am Streaming Live on Facebook

Learn how LibCal was used to implement booking the newly installed Bloomberg Terminal in the Leonard Lief Library at Lehman College. Particulars include collaborating with business faculty to understand departmental needs, working with multiple departments to set up protocol, how the setup influences the student as user, harvesting relevant statistics, and future implications for implementation.

See the relevant guide.

 

 

University of Nebraska at Omaha — Women in STEM in Higher Education: An ALA Carnegie-Whitney Grant Project — Heidi Blackburn

  • Thursday, April 11 – 12:00pm to 12:20pm Streaming Live on Facebook

Imagine patrons trying to find sources on STEM-related topics such as biases women face, classroom experiences, learning communities, mentoring or work-life balance for assessment, best practices, or accreditation purposes. This information was not readily available in one location for easy access for reports, press releases, curriculum, grants, or other publications. In 2018, Heidi received an ALA Carnegie-Whitney grant for the creation of an online bibliography that provides easy access for librarians and researchers. With the help of a student research assistant, they created a LibGuide documenting and organizing over 1,100 citations regarding the status of women in STEM in higher education.

 

The Corning Museum of Glass — From Answer to Experience: LibAnswers FAQs Transformed — Mikki Smith

  • Thursday, April 11 – 1:00pm to 1:20pm Streaming Live on Facebook

In 2018, the Library’s Public Services Team formalized a plan to re-imagine the pool of several hundred static, redundant, and sometimes out-of-date published FAQs to function as a mobile-friendly, visually appealing introduction to Library and Museum resources. Revised FAQs highlight relevant digital content from across the organization where possible, including blog posts, images, digitized library resources, and videos from our YouTube channel, as well as a small number of print and archival resources in our collections that might be of interest. The library views FAQs as an opportunity to not only to provide high-quality reference service, but also to create a virtual experience for users that inspires them to explore further.

 

James Madison University — The Gap Between Student and Subject Guide: Findings from Usability Testing — Hillary Ostermiller

  • Thursday, April 11 – 1:30pm to 1:50pm Streaming Live on Facebook

Four liaison librarians from very different disciplines (including Biology, Business, Media Studies, Social Work, and Writing) conducted a series of usability tests in Spring 2018. They asked participants to complete a series of tasks using James Madison University subject guides, and all screen activity and voices were captured using Morae Recorder. The results were fascinating, enlightening, and immediately useful.

The research team is currently sharing practical implications from our findings with colleagues via a “Tip of the Week” email.

 

Marymount University — A Tale of Data: How Our Stats Have Improved 2 Years After Integrating LibGuides Into Our LMS — Bernadette Mirro

  • Thursday, April 11 – 2:00pm to 2:20pm Streaming Live on Facebook

 

An overview of two years’ worth of data that demonstrates the impact of integrating LibGuides into Canvas, a learning management system, that put the library’s resources at our students’ point of need. The statistics will reflect the impact of LTI integration on LibGuide visits, online reference chat service, streaming media usage, eBook usage and faculty awareness of resources. Learn how changing the way students access your resources can positively impact your library services!

 

Boise State University & Georgia College — Common Reader Remix: Librarians Leading Innovation — Mary Aagard & Jamie Addy

  • Thursday, April 11 – 2:30pm to 2:50pm Streaming Live on Facebook

This presentation describes the evolution of two campuses’ common reading programs from single item, book-based reads, to curated lists of essays. The essay selections are accessed via LibGuides and leverage library collections and open resource selections. LibGuides are used to track usage and organize materials that accompany the reading programs.

Check out the Boise State University Campus Read Program LibGuide

Check out the Georgia College Common Reading Program LibGuide

 

Wofford College –Library Memory is for Exhibits, Too — Melissa Clapp

  • Friday, April 12 – 11:00am to 11:20pm Streaming Live on Facebook

 

Library exhibits too frequently exist only ephemerally. Librarians can use Guides to give exhibits digital, interactive life, and a place in the library’s permanent memory. This presentation shows you how to maximize the effort put into exhibits by complementing the physical with digital space.

See the Sandor Teszler Library Gallery LibGuide

 

University of Guelph-Humber — LibWizard Tutorials for Training Student Workers — Sue Hunter

  • Friday, April 12 – 11:30am to 11:50pm Streaming Live on Facebook

 

At the University of Guelph-Humber student workers, known as Research Support Peers, staff a service desk to assist their peers in the research process. LibWizard tutorials were developed for training aids for these student workers. The tutorials include techniques for searching databases based on specific assignments and information on citation styles.

 

 

Kennesaw State University — Student-Centered Design: Creating LibGuides Students Actually Use — Amy Gratz BarkerAshley Hoffman

  • Friday, April 12 – 12:30am to 12:50pm Streaming Live on Facebook

Having trouble creating and maintaining research guides that students actually use? We were! Come learn how we addressed several years of low usage statistics and general dissatisfaction with our guides by creating a new blueprint based on student feedback. Our Research Guides Assessment Task Force conducted a months-long study using card sorting and usability testing methods to uncover students’ understanding of the research process and resources. We will share the results of our study, highlighting what students are really looking for, as well as tips for using these design research methods yourself!

Check out our Political Science LibGuide

 

Hobart and William Smith Colleges — Maintaining a Website Isn’t Only for the Coder at Heart — Emily Underwood

  • Friday, April 12 – 1:30am to 1:50pm Streaming Live on Facebook

 

What do you do when your institution’s systems librarian leaves and you inherit the responsibility for maintaining your library’s website and LibApps products? Run and hide? No! Despite a lack of coding knowledge, not only can you keep the website functioning, but you can also improve it.

You, too, can use LibGuides CMS to power your website all while learning to code on the fly!

 

 

Cleveland State University — Recasting Research Guidance: Using a Comprehensive Literature Review to Establish Best Practices for Developing LibGuides — Marsha Miles, Theresa Nawalaniec & Mandi Goodsett

  • Friday, April 12 – 2:00pm to 2:20pm Streaming Live on Facebook

Many academic librarians create and use LibGuides on a regular basis. As online tools, research guides should follow best practices for user experience, while also serving the needs of researchers on our campuses. Much has been published about LibGuide design in the last decade, and it can be hard to wade through the variety of literature, much of it gray literature. In keeping with evidence-based library and information practice, the researchers conducted an in-depth literature review, developed a set of literature-informed best practices for LibGuide design, and applied them to their own guides.

 

 

California University of Pennsylvania — Saving Time with Hidden Boxes and Reusable Content — Loring Prest

  • Friday, April 12 – 2:30pm to 2:50pm Streaming Live on Facebook

 

Learn how I use hidden boxes and reusable links to save time and standardize content on our LibGuides-based library website. These elements help manage the announcements that appear on the home page, display special messages in a top banner box that is enabled when needed, and provide standardized content for reuse by other LibGuide editors.

Check out the relevant LibGuide

 

Take In The House Band Sessions

LibGuides, LibGuides CMS & LibAuth

Creating LibGuides That Rock

Embedded Library with LibGuides CMS – LTI

Access Denied! Using LibAuth to restrict LibGuides CMS

Adding Dynamic Content to LibGuides with Gallery Boxes

LibCRM: Our Customer Relationship Management Tool Designed for Libraries

LibCRM: A CRM for Outreach & Liaison Librarians

The LibAnswers Platform

LibAnswers At Your Service

LibChat: Meet them where they are with Screensharing!

LibCal

LibCal: Appointments: Meeting Your Users

LibCal: Reservation Confirmed: Spaces and Equipment

LibInsight: Our Big Data Solution

LibInsight – COUNTER 5

LibStaffer:

Hire and Schedule Student Employees in One Product!

 

Here’s A Real News Feed. Springshare Brings You LibFoods!

LibFoods Market

Chew On This! Springshare Is Entering The SSaaS Business.

We are nourishing more than just your creativity these days and adding another “S” to our SaaS – Savory/Sweet as a Service! This is a natural extension of our value proposition to libraries. Springshare has been dedicated to being your one-stop shop for fresh, affordable solutions designed to help you provide the best possible service for your patrons. So, why are we still letting you stop to shop for food elsewhere?

No more! Now there’s LibFoods.

No Food in the Library…Think Again!

Enjoy an Edgar Allen Poe-boy

What was the first hurdle we had to jump? The established mindset of “Libraries + Food = No”. Ample (non)-scientific research shows that the best quality work is done when people are never more than 200 feet away from food.

Now, when you’re hungry you can check out the Library’s LibFoods pop-up store to enjoy librarian-curated, yummy, foods – e.g. a freshly made Edgar Allen Poe-boy followed by a perfectly portioned James and the Giant Peach Cobbler. Or, if you’re looking for something healthier and care about customizations, you can give LibFood’s Salad Makerspace a try. For the adventurer in you, try our Girl With The Dragon Tofu. Meatless Monday? Have the Artichoke Hearts of Darkness. No matter what you’re in the mood for, you’ll find just the thing in the LibFoods on-site store.

How Does LibFoods Work?

Springshare designed LibFoods so that it is familiar to you and your patrons via the two ways our clients prefer to acquire sustenance. First, you can customize and set up pop-up locations in your libraries on campus or various public branches. Patrons and staff will walk up to them and find LibGuides built on every section including our Creative Commons Fair Trade Coffee Stand, which serves our electronic signature LibRoast Blend, not to mention our killer Game of Scones baked fresh every morning.

The pop-up stores have special perks. You can, for instance, use our LibCalorie system to book an appointment with an on-site nutritionist. Meanwhile, LibWizard helps you instantly survey all the LibFoods shoppers to see which fish tacos in our Fresh Catch 22 they enjoyed. Results zip to your mobile phone and also display in monitors in your other linked stores in case someone else is curious. Want to ask LibFoods how many pounds of our Corned Beef in the Rye you need to feed your staff for the next meeting? They have someone dedicated to monitoring their LibChat queue to answer this and any other questions you have.

What if people are super busy working? Don’t worry, use our Charlotte’s Web browser to have LibFoods order delivered right to your office, study carrell, group study room, dorm or conference space, etc. via our partnership with InstaBookcart.

LibFoods integrates with your LibInsight system. You’ll find a dataset called LibInside that helps you track what your team devoured and what got left on the conference room table untouched. Generate a report of their delicious selections and order flawlessly!

We know there’s a lot to be said for furnishing food for thought. But the body celebrates when we provide food that turns into the energy you need…to push in all those chairs and tackle the worst of the paper jams! Your patrons will stay longer at the library, too because they have everything they need to stay fueled.

To learn more about LibFoods, check out our detailed website. Plus, be sure to read about our Rewards Program — LibFoods Choice, delivering all sorts of excellent benefits.

>> www.libfoods.tech <<