Archive for November 24, 2008

Internet Explorer Browser Caching Issue

In the last few weeks we had several problem reports where users said that the previously deleted content magically reappears on their guides, or that text entered into the rich text editor reverts to its previous version (and/or that text changes are not being saved), or that the list of tabs is not updating after making changes to it, etc. All these (and a few other) issues have one thing in common (and the same fix) – your browser (mostly Internet Explorer)  is caching web pages so your newly entered content gets overwritten with the cached version of the same page which your browser saved earlier in the session.

If using Internet Explorer to edit your guides, it is very important (make that critically important) to make sure your browser is not caching pages. We have instructions about this on the login page (under the “Important information for Internet Explorer Users”) but it seems a lot of people miss it there, so here are the detailed instructions on how to prevent IE from caching pages. Please take a moment and make sure your IE settings are as described below:

1) In your IE, select Tools -> Internet Options. A new window should pop up, which looks like this:

2) Click on the “Settings” button circled above. This should open up another pop-up window which looks like this:

3) Make sure the the option “Every time I visit the webpage” is selected. Then click the OK button which will close this window, and then click the “Apply” and “OK” buttons on the previous window.

4) Lastly, please restart your browser and you should be good to go.

User Experience Webinar Reminder

The “Organizing Content for Success: Taxonomies for the Everyday User” webinar last week was a great success!  For those of you that were unable to attend, the session video is available online at for no charge.

Our 3rd webinar – “It’s all about the User: Practical Personas” – is scheduled for this Thursday.  For more information about attending this free webinar, please visit the events page at the Springshare Lounge.

LibGuides Member Site #400

We are very happy to announce that with the addition of University of Illinois Chicago this afternoon, our LibGuides community has grown to 400 member libraries!  Many of you will remember how excited we were to reach our 100th member library earlier this year, and since then our user base has grown quickly to say the least  By the end of this year there will be 7000 librairans around the world working on 135,000 individual content pages from ‘AAA Style Guide’ to ‘Zoology’ – and everything in-between!

Thank you to all the LibGuides users out there for your great feedback and for promoting our community on your blogs, Twitter feeds, poster sessions and conferences.  2008 has been a great year for us here at Springshare, and we are looking forward to keeping the momentum going for the remainder of the year and into 2009!

LibGuides Webinars – Call For Ideas

As many of you know, we are currently conducting a series of “User Experience” webinars in cooperation with the super-cool and very knowledgeable Kristiana Burk of We will record and archive these (as well as all future LibGuides webinars) so that you can watch them offline if unable to participate. The first couple of webinars are our ‘test-bed’ of sorts, to help us master the platform and the recording process. If some glitches occur in the archiving of the first few webinars we apologize in advance – we’ll make sure to resolve any issues going forward.

We also have many LibGuides webinars planned for the next year. For example, we’re planning a “LibGuides by the users, for the users” webinar series. The idea is to feature our libraries who are doing cool things with their LibGuides and wish to share their experience with the community. Some topics we hope to cover are: courseware integration, the system customizations, innovative use of the system, faculty/librarian interaction, etc. – whatever topics our community finds interesting we’ll try to organize a webinar around it.  This way our libraries can share and discuss their LibGuides knowledge and experience, and everybody can learn a lot in the process. Think of these webinars as ALA Poster Sessions about LibGuides, only cooler and organized online 🙂

If you are interested in presenting at one of these webinars, please drop us a line (support at springshare dot com) and let us know what you’d like to talk about. We’d love to hear from you and – more importantly – we’d love to feature you and your LibGuides system in our webinars. Thanks in advance.

Monthly LibGuides Stats – October 2008

Congratulations to the LibGuides community members – your unique visitors increased by 25% when compared to September and total page views were just a bit shy of 10 million!

Community Sites: 396
Librarian Accounts: 6813
Total Guides: 21,189
Total Pages: 116,818
Unique Visitors: 337,795