Become a LibAnswers Groupie

LibAnswers Groups Functionality is taking hold.

LibAnswers is the complete multi-channel communication solution. It’s brimming with features. There’s a knowledge base FAQ, SMS/Texting, LibChat, a Systems and Services Management tool, Social Media Management, Query Spy, super robust statistics, the Reference Analytics module, Twitter integration, Widgets, a powerful Ticketing System, Public-facing Groups and more.

Show us your good side.

In a LibAnswers Platform system, you can create an unlimited number of public-facing groups. These groups can either be public or hidden/internal. This allows you to organize FAQs topically. You could have a group called Writing & Citing like they do in the American Public University System. Or, a group called Digital Media, like the one at Gwinnett County Public Library. You can create internal groups that colleagues use as an intranet, professional development, or work manual. These restricted internal groups are only visible to those who are logged in to your LibAnswers system. If you don’t want to restrict access to a group of FAQs by login, create a hidden group instead. Hidden groups are visible to those with whom you share the URL. This is often for use by faculty at a university, for instance.

Using public FAQ groups, your patrons can find the answers they need more efficiently because you’re presenting them with a collection of FAQs that address their specific matter. We are familiar with this because it’s how so much of our searching today is made more productive. You can shop on a website and more easily find what you’re looking for by being able to narrow your search within a group like electronics. Your library handles so many questions and devising a way for them to be conveniently found is a great strategy. Once in those groups, people can discover so many more questions– to which they would also like the answers to — that they may not have thought of on their own.

Do you like groups? Check (outside) this box.

Springshare clients never cease to amaze when it comes to innovative uses of the features in our solutions. We give you groups functionality and you give us something completely outside the box. The United Nations – Dag Hammarskjold Library is one such client. Their Ask Dag LibAnswers system is not only immensely popular with 885 public answers available, it has employed the groups in a way that serves their particular users.

If you’re not aware, the United Nations has six official languages that they support. They have changed the label from By Group to By Language where they have English, Espanol, and Francais as the choices. In a word that is nearly universal, Bravo!

Southern New Hampshire University, which serves 3,000 on-campus students and 90,000 online students, has an SNHU LibAnswers system that is firing on all cylinders.

They are using their groups to serve as library website web pages. This allows them to create a webpage that has the thumbs up / thumbs down feedback feature that LibAnswers provides. It helps them keep their fingers on the pulse of what the students think of what they’re presenting.

Beautiful, inside and out!

We know how much work you put into creating excellent answers. The LibAnswers Platform allows you to include links and images, even upload documents or videos to make your answer pages dynamic and engaging. But, a little attention to outer beauty never hurts. Groups are independently customizable to have their own look and feel. Each has a set of pages you can tailor-make: a home page, FAQ page, and search results page. You can customize the header/footer, banner, add custom javascript and CSS code. All of this can be done in your group’s Look and Feel options.

Turns out, it’s not hard to be a fan of groups! They’re designed to help your users swiftly get the answers they need. They are flexible enough to use in a number of public and private ways. And, you can even pick the color! Learn more about being a LibAnswers Groupie, contact Sales, if you don’t already have LibAnswers or need to upgrade to the Platform.

LibAnswers webinars and training sessions:

Join us for this special LibAnswers session in April

Register to attend these LibAnswers training sessions in May

 

Want to Plant Some Smart Seeds? LibStaffer is your Perennial Solution.

It’s nice outside. We should do something!

Springtime brings with it long-lost sunshine, longer days and — with all the light bouncing off the pastels — we are forced to see the long-standing issues that we filed in the formerly dark corner. What’s there has likely been there for months, maybe even a couple of years? But, the thing about Spring is it fills us with new optimism. We want to start a good checklist. We have energy. We, even, have the time to do it right.

Fortunately, we live in a beautiful age where Smart is the new black. Thomas Edison would be proud that his already amazing light bulb is even smarter today. If Smart is where you’re headed, LibStaffer is a solution that will let you tackle a perpetual headache… scheduling the staff. Do this right now and it will continue to work for you week after week, semester after semester.

First things first. Let’s get the information into LibStaffer.

As with all great things, the cornerstone is the people.

  • You begin, by creating accounts for the people you want to schedule.
  • You can assign them default schedules to view and put in their maximum hours per week and per month.
  • For real precision, you can then put in their working hours. This is super flexible as it allows for up to 5 levels of distinction so you can simultaneously define when a person can’t work by creating ranges for when they can.

In no time at all, you can also add in

  • Your holidays and reasons for time off (sick days, personal days, etc.).
  • Your staff can put in their time off, as well, for an upcoming conference or to attend a wedding.
  • There’s also the option for recurring time off, for instance, every Monday, Wednesday, and Friday from 9am-11am.

Schedules make the world go around.

The next step toward greatness and freedom from the chaos is to create your schedules and assign people to them.

  • The schedules can have shifts configured in various ways.
  • In those shifts, you can determine the hours and how many people you need.
  • Assign particular tasks you want to be completed.
  • You can even decide how many times you want a person to have to be assigned to that shift.

You’ve planted the seeds, now stand back.

Once the key pieces are in LibStaffer — who is working and what needs to be worked — filling those shifts is like the act of watering the new garden. However often you do it, weekly, bi-monthly, etc., you will simply choose to do this manually or via the Auto-scheduler. Watering can or drip system.

If you do it manually, you can select a shift you want to fill and a pop up will appear with a list of people who are assigned to that schedule. You will be able to see

  • How many people you need for a filled shift
  • If anyone has been favorited for that shift
  • If someone is not available and the reason why (already working at a different desk, on vacation, has been booked for an appointment in LibCal’s My scheduler, already reached their maximum hours, etc.)

All of this vital information that you need is right there. You don’t have to sort through sticky notes people have left for you. You don’t have to try to remember and find that email where someone asked for a day off. You don’t have to worry that you’ll make the schedule only to find that someone left you a voicemail last week asking for a day off. You’ll simply instruct everyone to get these things into the system and then it will be right there when you’re making the schedule.

Or, you can use the auto scheduler and define the time period you want to be scheduled and click a button. The system will crawl through the information and it will schedule people knowing, who is off, who has already reached their max and who is away at a conference.

Come rain or come shine.

Of course, the reason making the schedule has often been considered the perpetual headache is not just because of the sifting through all the papers and emails and messages that it takes to get it sorted. But, also because of the fact that once you make it, right away, someone has a conflict s/he forgot to tell you about. Suddenly, you have to revise and while you’re doing it, you just know that it won’t be the only request for a change.

LibStaffer has incredible flexibility built into the system because it knows that anything largely dependent on people’s time is going to change. In LibStaffer, you can allow or not allow

  • Shift swapping
  • The giving up and picking up of shifts
  • Shift splitting
  • Plus, when you’re scheduling people manually, you can override rules, if necessary.

People can ask for time off and you can approve or deny it easily. LibStaffer will even show you if that person who requested time off has already been scheduled to work on the day s/he asked for.

So, here’s to sunshine. Here’s to the blossoming of ideas and to reaping what you sow. Why should lightbulbs and phones be the only things getting smarter? LibStaffer can lead to a smarter use of your Springtime and the days beyond that.

To learn more about LibStaffer

Join us for special 30-minute LibStaffer for Public Libraries sessions

There is also an upcoming training session called LibStaffer: Setting up your System

We’re Launching a New Solution: LibTote and LibTote Platinum

Smart Technology You Can Take With You…
To Help Take Other Things

We’re holding nothing back with our latest contribution to the Library world and we’re happy to announce our newest tool, LibTote – The Smart Tote for Librarians. It’s chock-a-block full of the features you’ve come to expect from the makers of LibGuides and it comes with our signature free training and free support. Let’s get to the bottom of this bag of chips.

The Why

As big listeners with a fervent desire to keep up with the public’s needs, the development team began work on LibTote because of what they know in their bones. There are two kinds of Librarians in this world… and they both love Tote bags. In a time where compromise and self-restraint are for the ambidextrous, Springy techs decided to take on the Herculean task of solving this community’s age-old problem, How can I keep collecting, while managing my tote bags? And, beyond that, how do I optimize my tote use?

Questions led to coffee and coffee led to bathroom breaks and the lonely walk back to the drawing board led to innovation. So, dear librarians, you won’t have to think twice about whether you need another tote bag like you need another hole in the head. You won’t have to choose the slinky with the company logo or the sad, tiny tootsie roll from the faceted crystal dish. No, not on Springshare’s watch. You get that tote bag and you put it in your LibTote!

The What

What’s the best thing about you? You have more tote bags than anyone you know. What’s your biggest fear? That there’s one more out there… and it’s great! Fear is for fanny packs. LibTote takes your fear and turns it into lemonade.

LibTote features:

  • Smart Expansion – Too big? Too small? LibTote says, too-dles to that kind of thinking.
  • Socially Conscious – A Smart Tote ought to have a Sweet Heart.
  • Blue’tote Functionality – It has to be wireless and hands-free. LibTote is a shoulders game.
  • Tote-exa Customizable Voice Commands – Doubles as a vocal warm-up for your presentation.
  • All the Stats Your Tote Can Hold – Numbers, like the hips totes rest against, don’t lie.

The How Do I Get One

To learn the details about LibTote, see the Platinum edition with the patented Cat’abiner and Conference Mode, read client testimonials, and check out upcoming training sessions, visit LibTote website.

For more information, details on how to order, and client testimonials: https://buzz.springshare.com/libtote

Twitter_logo_blue_50pxIf you’re already a proud LibTote user, tweet us your #LibTote pictures and tag us @Springshare.

We’re going to be in the Public Eye — at PLA 2018 in Philly

We can already smell the cheesesteaks! Springshare is getting in on some of that brotherly love, March 20-24, as we head to Philadelphia for PLA 2018. You can expect an awesome lineup of presentations from yours truly and from your very own as we have some super guest speakers in the mix.

We’ve got love for the near…and far, so we’ll do more than send a — wish you were here. We’re Facebook Live recording the guest presentations. To check those out make your way to our Springshare Facebook page at the designated Philly time and enjoy! You can even participate by sending questions via Facebook comments. We’ll do our best to get them to the guest speaker so you can get your answers in a Springshare minute, give or take.

BiblioEvents + Springshare Integration Demo

There’s been a lot of buzz around this cool, new integration: BiblioEvents and LibCal’s Spaces bookings. What?! You heard correctly. Want to know more? Drop by the booth to check out a live demo to see just how it works.

Product Flash Presentations

Guest Presentations

We’re very excited to have 4 presentations from outstanding guest speakers. Make sure you get a seat to learn how they’re utilizing Springshare solutions to engage patrons and see how our library-centric tools work for Public libraries. Remember, we are recording all guest presentations live on our Facebook page.

Wednesday, March 21: View Entire Day’s Schedule

Gianna Gifford

Boston Public Library: Using LibGuides to Engage the Community

3:45pm-4:00pm

With more than 61 published guides and hits totaling in the thousands, Boston Public Library uses LibGuides for a variety of reasons from sharing information with the public, showcasing important events in Boston, to coordinating LibGuides with their instruction program.

Thursday, March 22: View Entire Day’s Schedule

Christina Ryan-Linder

Greenburgh Public Library: Learn From Us!

9:45am-10:00am

Greenburgh is using three different Springshare products. Learn from another library that has already gone through the process of creating buy-in with staff and incorporating that transition into daily routine.

Georgina Rivas

Freeport Memorial Library: Importance of LibGuides in Public Libraries

3:00pm-3:15pm

This presentation will focus on the importance of LibGuides in public libraries and will highlight the three most popular guides used by the community.

Friday, March 23: View Entire Day’s Schedule

Richard Kaplan

Carnegie Library of Pittsburgh: Refining Our Data

10:15am-10:30am

The Carnegie Library of Pittsburgh uses LibAnalytics to gather a variety of data points beyond just Reference, and then uses the built-in Analyzing Data tool to mine that data and support decision making.

LibStaffer 2.6 Update Coming Soon!

Continuing with our bevy of updates, the LibStaffer 2.6 update will be rolled out to all regions by end of day Thursday, March 15th. This update brings:

  • LibCal/LibStaffer Integration
  • Split Shift Feature
  • Expanded Working Hours
  • App Performance Improvements
  • Additional Quality of Life Improvements

Want to see these new features in action? Join us Thursday, March 22nd at 12:30pm ET for our Brunch & Learn series!

LibCal/LibStaffer Integration

Don’t you love it when the tools you use every day talk to each other seamlessly? Us too, which is why we’re thrilled to introduce the new LibCal/LibStaffer integration. With this release, you can now sync your “busy” times – ie times when you’re scheduled for a shift in LibStaffer, and/or times when you have an appointment booked via MyScheduler – between the two platforms, so scheduling conflicts are prevented from the get-go! Here’s how it works:

In LibStaffer: To bring your busy MyScheduler times from LibCal into LibStaffer, head to Edit My Account > Enable LibCal MyScheduler Sync. Once enabled, any appointments that are booked with you via MyScheduler will be reflected in LibStaffer, so admins will be alerted to the existing appointment as they assign staff to shifts, and the auto-scheduler will not assign you to shifts that occur at that same time.

In Libcal: To bring your scheduled shifts from LibStaffer into MyScheduler, in Libcal, head to MyScheduler > Appointment Scheduler Settings > Enable LibStaffer Shift Sync. Once enabled, your assigned shifts from LibStaffer will automatically block out your availability in MyScheduler, so patrons can’t book time with you when you’re scheduled for a shift. Your assigned shifts will also display as “Busy” in your MyScheduler availability grid on the admin side, similar to “Busy in Outlook” or “Busy in Google Calendar”.

Split Shifts

Huge news for folks who’d like to allow staff members to give up or swap a portion of an assigned shift – we’re adding a new schedule-level setting to “split” an assigned shift into 2 shifts. Now, instead of needing to give up or swap that entire shift, a staff member can split their shift in two, so they can give up or swap just the portion that needs coverage. On the admin side, the shift will then be represented as 2 separate blocks in the schedule, so it’s easy to keep track of who’s working which portion of the shift. To enable this setting for your schedules, head to Admin > Schedule Settings > Modify Schedule > Allow Staff to Split Shifts.

Expanded Working Hours

Working hours are what allow your staff members to input their own availability time into LibStaffer, so ex you’re available to work between 9am-12pm and then again from 1pm-5pm. Previously, we’ve capped working hours at 2 “blocks”, but we’ve heard your feedback that this can be too restrictive. In this release we’re expanding working hours to support up to 5 blocks, to give your staff the flexibility to define the hours that are right for them. To edit your working hours, head to Edit Account > Manage Working Hours.

App Performance Improvements

We’ve been hard at work on LibStaffer’s performance behind the scenes, and in this release we’re implementing a number of improvements designed to ensure LibStaffer is responsive and snappy, even in the largest systems.

Additional Quality of Life Updates

More protections when deleting/clearing shifts – We’ve updated the delete/clear shift modal windows, so it’s more clear exactly what will change once the delete action occurs. Now, when you choose to delete or clear a shift, we’ll display a full list of all of the impacted shifts and shift assignments for you to review before fully committing to the action.

Mobile Optimization for the Dashboard – We’ve also updated the tables in the LibStaffer Dashboard, so users logging in with a mobile device can view their upcoming shift assignments and claim/swap shifts with ease.

LibCal 2.14 Release Coming Soon!

The LibCal 2.14 release is coming to all server regions by end of day Thursday, March 15th, 2018. This release brings possibly the most important/biggest new features in the past 12 months. To wit:

  • System-wide Categories for Event Calendars, including 2-level deep category structure
  • Age/Audience filter when browsing/searching for Events
  • Revamped Calendar & Event Statistics with loads of useful indicators
  • Improved Spaces & Equipment Statistics with updated occupancy ratios, and more
  • Fully accessible version of Spaces bookings page
  • Qualify-of-life improvements throughout the system

Want to see these new features in action? Join us Thursday, March 22nd at 12:30pm ET for our Brunch & Learn series!

System-wide Categories for Calendars & 2-level Deep Structure

Now you can define Categories on the system level and make them apply to every Calendar you define. With these System-wide categories you can also run category statistics for events spanning multiple calendars. Head to Admin > Calendars > Categories to define the list of system-wide categories. On the statistics reports, the system-wide category statistics will collect event stats across all relevant calendars. Tres cool and incredibly useful!

2-level Categories – For example, you can now create a top-level category for “Languages” with sub-categories for “French”, “Spanish”, “Italian”, etc. In the public UI, system-wide categories are seamlessly integrated with your existing categories, so patrons can target exactly the events they’d like to attend, across all calendars in your system. And of course, these new categories can be used to filter data in the new Calendar & Event Statistics mentioned above, so you can view information on total number of events and event registrations by category, in one calendar or across all calendars in your system.

Age/Audience Calendar Filters

In addition to our new 2 level categories, we’re also adding a new system-wide Age/Audience category, to help target your events for a particular age group or audience (like children vs teens vs adults, or faculty vs first-year students vs all students, etc). Age/Audience categories can be applied to events in public calendars across your site, and are also included as part of the stats update, so you can filter statistics on total events and event registrations for a particular Age/Audience category.

Please Note: If you’ve previously customized your calendar and event templates, you’ll need to update your customized template to include the new Age/Audience filters and tags, or they won’t display on the public side of the system. To do this, head to Calendar > Settings > Display Options > Public Calendar Settings and add the following code in the template where you’d like the Audience tag/filter to appear (or just click “Restore Default Template”):

Event Listing/Search Results Template:

{{#audiences.0}} <dt>Audience:</dt> <dd>{{#audiences}} <span class=”label” style=”background-color:{{color}}”> <a href=”{{calendar_url}}&t=d&cal%5B%5D={{calendar_id}}&audience%5B%5D={{id}}”>{{name}}</a> </span>   {{/audiences}} </dd> {{/audiences.0}}

Monthly Calendar Template:

{{#audiences.0}} <dt>Audience</dt> <dd>{{#audiences}}<span class=’label’ style=’background-color:{{color}}’>{{name}}</span> {{/audiences}}</dd> {{/audiences.0}}

Revamped Calendar & Event Statistics

We’ve completely revamped the event and calendar statistics areas and added new reports and additional charts and tables to give you an in-depth view of your event attendance, registrations, and interest levels. There are extensive charts and graphs to display things like number of events per month, by day of the week, and by hour of the day, as well as event registrations per month, by day of the week, and by hour of the day, etc. We’ve also added distribution data for site-wide data points, including things like Category, Audience, and Campus/location distribution, so you can see high level information about all of your events at a glance. We’re also including robust filters as part of these new stats pages, so you can drill down and view the above statistics by date range, or for a specific category, audience, campus, presenter, etc. To check out the all new stats once the update goes live, head to Stats > Calendars & Events.

Improved Equipment & Spaces Statistics

We’ve retooled the statistics for Equipment and Spaces, making them easier to navigate and adding new reports to boot. We’ve expanded reporting for Occupancy statistics (Spaces) and Availability statistics (Equipment), to give the full picture of resource usage vs availability – and even better, these are no longer limited to just the past 2 weeks of data, so you can view Occupancy and Availability statistics for any date range. To check out the new stats, head to Stats > Equipment/Spaces.

Other Improvements/New Features

Updated Equipment/Space Booking Forms – We’re updating the way in which we handle creating an equipment or space booking form. We realized that the previous priority ranking-based method of question ordering caused a fair bit of cognitive overload to determine the order of questions. So we’ve simplified things – we’ve removed the notion of priority ranking and moved toward a more GUI approach, so the order of questions is determined by the order they appear on the edit booking form page. We still support adding questions that should be shown only if a particular item or space is booked (like ex, if someone reserves the proton laser, then include the question “Have you been trained on how to use the proton laser?”), but these will now display in a more defined order, ie we’ll show location level questions first, then questions associated with the category, then questions associated with an item or space.

Accessible Version of Spaces page – For users navigating your site using screen readers, navigating the graphic interface of the availability grid can present a challenge. To help make things easier, we’ve added a new accessible-friendly version of the Spaces availability page, so users can book a space without needing to navigate through each cell in the availability grid to determine what’s available. Users accessing your site with a screenreader will see a link displayed at the top of the page for an Alternate Page for Screenreader Users. This page will present your space availability in a format that’s easier to navigate – instead of the availability grid, the patron will see a series of dropdown filters and then a list view of available times

Updated Hours Management for Equipment/Spaces – We’ve updated the Location level hours page, to make the process of assigning custom hours (aka hours that differ from the overall Location level hours) more streamlined, so all hours within a Location can be managed from one place. To see this in action, head to Admin > Equipment and Spaces > Manage Hours.

Smarter caching for the hours module – Now, if you edit the hours for a library or department, those changes will be reflected in the hours widgets right away, instead of needing to wait for the cache to expire.

Upcoming Events Widgets: Events will now expire/disappear from upcoming events widgets based on the time that the event ends, instead of at the event start time

Preview for Events in Draft Mode, so you can view what an event page will look like prior to fully publishing the event. To view the event preview, head to Calendars > Click the event to bring up the event modal > Select the eye icon.

Brand New Season, Brand New LibGuides Features

We are excited to bring you some big new LibGuides features by the end of this week, just in time for Spring (or Fall, depending on where you are!), including the ability to put your entire site behind your Single Sign-On system with LibAuth authentication, search-and-replace for E-Reserves Items, and a bevy of other fixes.

Read on!

screenshot

Full SSO for Your Guides with LibAuth

Coming this week is the ability to place more public LibGuides pages behind your SSO with LibAuth, whether it’s a single guide, a restricted group of guides (LibGuides CMS only) or your entiresite. We’ve got you covered whether you are required to hide your entire site from the open web, would like to provide access to a group of guides to your campus, or make a single guide available just to one constituent group.

You can set up a LibAuth connection using any of the supported configurations: SAML/Shibboleth/ADFS, CAS, LDAP, SIP2, your own hosted script, or either the InCommon or UK Federation. Securing a guide, group, or site is done in two steps:

  • Set up and test your LibAuth configuration in LibApps at Admin > LibAuth Authentication
  • Set up the desired restriction in LibGuides at Admin > System Settings > Access Restrictions > LibAuth Authentication Rules

Let’s Encrypt Automation

We’ve written a lot lately about site security, and this post is no exception. Coming this week is automation for the installation of Let’s Encrypt certificates for LibCal and LibAnswers sites. Need a secure site but can’t really shell out for a custom security certificate? We got you! Just change your custom domain’s DNS to point to the correct secure endpoint, and we’ll do the rest.

For more in depth information about Let’s Encrypt, read this blog post.

Filters for Non-Database Assets

We’ve updated the Assets page with new filters so that you can search your growing repository with ease! Search not only by type, but owner, subject, URL, and even for code contained in your Media/Widget content. Want to know how many YouTube widgets you have? No problem! Want to see the vast array of Animal Husbandry resources you have? A cinch! Just go to Content > Assets and search to your heart’s content.

screenshot

Profile Box: Random Settings!

Are you one of those folks that used the rotating box code to show off a selection of your guide owners in LibGuides v1? Well now you can do that in LibGuides v2! After adding a profile box to your guide, you can set it to display a random profile each time the page is loaded. You’ll see two options: one will display a random profile selected from all profiles in your system, Admins, Regular, Editors, and Contributors; the other will choose only from profiles that own published guides.

screenshot

E-Reserves Items Search & Replace

We have added E-Reserves items to the Search & Replace tool. If you’ve discovered that a title was recorded incorrectly and you’ve re-used the item in every. single. English. course. for the semester, you can save a slew of clicks by using S&R.

It works like the other S&R tools: you can search for E-Reserve item name, description, URL, and the fields that are particular to the various E-Reserves Item types, like Article Title and DOI. Head over to Tools > Search & Replace to get started.

screenshot

Smaller Features and Fixes

We are also including a bunch of smaller features and fixes that we’re sure you’ll love!

  • Gallery boxes added as custom boxes to E-Reserves course pages display properly.
  • If you uncheck “use this image in my guide” while uploading a new image to Image Manager, the Upload New Image button persists after upload.
  • The mSite builder “site visited” cookie is now 2 minutes instead of 2 hours.
  • We fixed the ability to add an IP restriction from inside a guide as well as from Group settings.
  • We added missing content types to the Add Content Item dialog on the Content > Assets page.
  • Editor account levels are now able to delete rich text content items on guides they edit.
  • In Tools > Data Exports > XML, the Download icon is not available until the file is ready to be downloaded.
  • Links to guides submitted via publishing workflow are no longer relative.
  • An error in the search sources was fixed, allowing EBSCO Discovery Service contents to be retrieved.
  • We removed the outdated “scheme” attribute from meta tags.
  • We changed the way that guide titles sort, so that whole and decimal numbers are sorted properly.
  • We added the URL to the export for non-database assets.
  • We changed the text for the unsubscribe links in blog post emails to be more accessible.

Springshare’s California Dreamin… and Giveaway’in

The Mamas and the Papas aren’t the only ones dreaming about California, we are too! Springshare’s heading to two, count them two, conferences in the sunny state.

We’re not only exhibiting, but we’re also hosting several workshops.

If you’re attending either of these conferences, be sure to check out Springy Michelle’s presentation/workshop schedule. You’ll learn a ton and have fun…what’s not to love?

And, we’re giving away a free registration to the CARL conference for one lucky Springy user.


SCELC Vendor Day

When: March 8, 2018

Where: Loyola Marymount University

Springy Michelle will present on two awesome Springshare tools, in Room 1222, so don’t miss out!

  1. Getting More Out of LibGuides / LibGuides CMS: 10am – 10:40am in Room 1222
    • Find out about new LibGuides features! Using the A-Z Database List provides a powerful interface for your patrons to browse, sort, search, and share your library’s research databases. Behind the scenes, it also gives you helpful tools to make managing your databases easier than ever before.
  2. LibCal: Equipment, Events, and Spaces. Oh My!: 10:50am – 11:30am in Room 1222
    • Make Reserving Equipment, Spaces and Managing Events Easy. Looking to check out more than books? Our Equipment Module lets you check out anything to your users! From laptops to cameras to cables to cookie sheets. Want to make your rooms easier to access and reserve? Our new Spaces Module lets you check out a space and the equipment to go along with it.

CARL 2018 Conference

When: April 13-15, 2018

Where: Pulman San Francisco Bay Hotel

Free Registration Giveaway! We are giving one lucky Springshare client FREE registration to attend the CARL 2018 conference. Email us at news@springshare.com to be entered in the drawing. All entries must be received by March 8th and we will draw the winning name on Friday March 9th. The small print, the giveaway covers only the cost of conference registration and not housing. You must attend the conference and share the highlights in an upcoming Springy Webcast.

Pre-Conference Workshop: LibGuides Best Practices Boot Camp: 8am – 12pm, April 13 in the Grand Salon. Conference registration required to attend.

It’s time to get your LibGuides site in shape! Get ready to get down and dirty as we take apart LibGuides and see how to build better, more organized, and more visually appealing guides. We will even discuss using LibGuide CMS to power your website. You will need to be a System Admin to access all of the tools we will be covering in the session. A basic understanding of CSS and HTML is recommended.

2018 Is All About… You!

While some companies might have a customer appreciation month, Springshare is all about having a customer appreciation year.

2018 is all about you… our awesome’sauce Springy rockstar users. We want to hear how you’re using Springshare tools, and we want to promote, broadcast, and shout-out your amazing’ness to the entire Springy Universe.

However, we can’t put the proverbial bullhorn to work if we don’t even know how you’re using Springy Tools!

Drop Us a Line And Tell Us What You’re Doing!

To that end, we’ve created a handy-dandy form for you to fill out and let us know how you’re using Springy Tools in your organization.

Submit a Springy Rockstar Proposal

If you’re asking yourself, what kinds of innovative uses of Springy Tools we’re looking for… here are some ideas!

How are you using Springshare v2 Tools to:

  • Communicate library information?
  • Reimagine your Library website?
  • Reach out to users in new & innovative ways?
  • Assess learning?
  • Streamline workflows & processes?
  • Promote interactive & engaging learning experiences?
  • Create a staff intranet or knowledgebase?
  • Save time and money?

How Will You Be Featured?

Well, that depends on you! We have a variety of ways you can be featured from a dedicated client story, to a blog post, to being featured on our website, or hosting a Brunch & Learn, presenting at an upcoming conference (PLA, ALA 2018), or being a SpringyCamp Presenter!

When you fill out the form, just let us know how you want to be featured and we’ll work with you!

Presentation Descriptions

  • Client Story: In-depth interview where we feature your use of Springy Tool(s).
  • PLA Flash Presentation: 15 minute in-person presentation at the PLA Conference. The presentation will be shared via Facebook Live.
  • ALA Flash Presentation: 15 minute in-person presentation at the ALA Conference in New Orleans. The presentation will be shared via Facebook Live.
  • Brunch & Learn: 20 minute virtual presentation (held on the 2nd and 4th Thursday of the month at Noon EST). You will work with a Springy to create a tips sheet for attendees.
  • SpringyCamp: 15-20 minute virtual presentation held during our Summer SpringyCamp (June, July & August).
  • Blog/Website: Be featured on our website either a video, testimonial, interview or how-to.
  • ACRL 2019 Flash Presentation: 15 minute in-person presentation at the ACRL Conference in New Orleans. The presentation will be shared via Facebook Live.

ALA-MW 2018 Guest Presentations Now Available Online

If you were #alamw18leftbehind, you not only missed out on beautiful Denver (it snowed!) but also our rocking line-up of guest speakers.

But have no fear, all guest presentations were recorded! So while we can’t bring beautiful Denver to you, you can view those presentations and presenter materials on our ALA-MW 2018 Guest Presentations Buzz Guide.

 

Facebook Notifications

While you’re there, you might notice that all videos are hosted on our Facebook Page. And hey, since you’re there anyway…why not LIKE our Facebook page? </shameless-plug> If you want to receive notifications in your Facebook Feed, you’ll also need to adjust your notifications to ON. This way, you won’t miss out on product updates, video presentations, Facebook Live streaming, and more.

These 15-minute guest presentations by real-life Springshare users will get you thinking about the new and interesting ways you can use your Springshare tools.

Guest Presentations