Archive for New Features

Some Impending LibGuides Updates to Warm your January!

We’ve been kindling the fires of Midwinter (will we see you there??) up here at Springy HQ by coding up some great winter features you can use to spruce up your LibGuides. Just for funsies, we’re throwing in an update to LibAuth configurations, too. 🙂 These features will be live in all regions within a few days. Check ‘em out:

LibAuth supports uploading authorized values

Screenshot

Click to Enlarge

If you use LibAuth groups, you now have a couple of ways to automate the population of the Allowed Values field for your group attributes. Head over to LibApps > Admin > LibAuth Authentication and click the edit button for your LibAuth configuration. You can either upload a CSV file containing your Allowed Values, or you can specify a URL from which we can fetch the Allowed Values, which we’ll do nightly. What does this feature do for you? You might have a group of rooms in LibCal that are only bookable by current students from a certain college, or by patrons who meet certain requirements. Use this field to let LibAuth know which people are allowed to book.

Additional customizable language keys

All of the below have been added to Admin > Look & Feel > Language Options > Language Customization. Don’t see one of these for your language? Kindly shoot us an email, and we’ll add it for you. Please include a translated phrase in your language that is as close to the English original as is possible. You can customize it further in your system if desired.

Interested in contributing translations for the public side of LibGuides in a language that’s not currently available? We’d love your help!

  • Screenshot of the AZ list

    Click to enlarge

    Key 373 is the phrase “Alt. Names/Keywords” that is used for that field in your A-Z Databases list. When you change this key, the changes will be visible on the public and admin side, for consistency.

  • Key 375 is the label “Popular” that appears next to Database assets that you’ve designated as such.
  • Key 387 is the text of the tooltip that appears when you hover over the website/blog icon in a profile box.
  • Key 376 is the word “for” in Database search results.
  • Key 275 is the word “All” that appears at the beginning of the alphabetical browse listing on your A-Z Databases page.
  • Key 123 is the phrase “Last updated” that appears when you hover over a guide’s last updated date on your system homepage.
  • Key 380 is the button text that appears next to the guide sort options on your system homepage guides list.
  • Keys 362 and 365 pertain to the Courses tab on Subject pages and apply only if you have the E-Reserves module.
  • Keys 100, 376, and 322 pertain to information shown on system search results screens in Bento Box format.
  • E-Reserves item modals now correctly display your customized language when you view an individual e-reserves item.

API response changes (LibGuides CMS only)

We’ve made some small changes to the v1.2 API used for creating and updating database assets. If you’re using these API calls, you’ll now be warned if it contains errors. If your API call is successful, we’ll let you know which fields were updated. For more information, please see the documentation for each API call in LibGuides > Tools > API > v1.2. Here is a sample successful call showing all the fields that were updated. Please note that GET requests for A-Z assets were not changed.

Screenshot of API response

E-Reserves updates!

  • When you have item search turned on, “Documents” becomes the default tab.
  • When you do a search but then click to another section of E-Reserves, your search terms are cleared, and you are presented with the entire list of available items.
  • When an item appears in more than one course, its name is spelled out in search results, rather than the phrase “View Item.”
  • In E-Reserves > Settings, you can specify whether the proxy setting is on when creating new items.
  • When adding a new E-Reserves item, required fields are marked with a red asterisk.

Other small updates

  • Email notifications sent to subscribers of your blogs will contain the blog name in the subject line.
  • We replaced the orange “loading dots” with ones that move at an accessible refresh rate.
  • If your custom SSL certificate is expiring in under 60 days, we will email you. We will email you again 7 days before it expires, if you have not renewed it. Please note that this email is sent to the person who uploaded the certificate files.

Things we fixed

  • Sites with guide titles using CJK characters display correctly when displayed in an LMS via the LTI tool.
  • Regular-level users can edit database assets that they own.
  • You can add a book to a blog post by just pasting its ISBN into the Add Book dialog.
  • When you check “Show entire post” for a blog widget, the “Show Images” checkbox works properly.
  • When you add a Database asset to a guide, the Description Display preference is preserved, unless you choose a different option.
  • When you go to a specific page in our support site and log in, you’re taken to the proper page instead of the support site home page.
  • We optimized the query behind the LTI Instances page; it’s super, super fast!
  • We fixed the “Filter by Owner” menu on the A-Z list so that it includes everyone.
  • The number of profiles listed on the profiles page matches the number of profiles displayed.

LibCal 2.13 Release Coming Soon!

New LibCal Spaces User Interface

The LibCal 2.13 release is on its way, and will be live in all regions by end of the day Wednesday, January 31st (so if you don’t see the changes in your system yet, you will soon).

We’re bringing you a host of quality-of-life improvements to Equipment and Spaces, Exchange two-way sync, gCal sync, and several other improvements, too.

Read on for all the details…

Equipment and Spaces Quality of Life Improvements

We’ve improved the Equipment and Spaces screens to make pages easier to navigate and understand. More on-screen help, reduced clutter and improved navigation – these are the major themes that will make managing your equipment and spaces easier than ever. You’ll see the changes when you go to Space or Equipment links from the orange command bar. Here’s the rundown of the big changes:

Equpment Page Screenshot

 

  • Location and Category Selections “Stick” Between Tabs – We’ve moved the Location and Category selectors up into the header area of the Equipment and Spaces pages so the selections “stick” as you navigate between tabs. You’ll no longer have to select your location/category every time you switch to a different tab!
  • Streamlined Availability Tab – Cleaner look of the Availability tab for bookings makes it easier to see the existing bookings and create new ones, from this admin screen. The availability grid is now the focus of the page. The Booking Details area is also updated making it easier to view the details of the upcoming reservation(s).
  • Simplified Look for Check In / Out – We reduced the number of icons (yeah, we went a bit crazy with the icons in the past – they were so cute, we couldn’t resist!). But, they created a lot of visual noise so we streamlined all relevant tabs and tables for a cleaner presentation of the information. Some (necessary) icons are still there but many were replaced with hotlinks on relevant info.
  • Improved Onscreen Help – In the past, we overdid it with the icons but under-did it with on-screen help and instructions. This balance is changing and it’s a good thing for you, our user. We added relevant on-screen help and labels to help you figure out how to get things done quickly and efficiently on Equipment and Spaces screens.

 

GCal and Exchange Sync for Spaces

Smaller news first – in the old Room Bookings module (now replaced with Spaces) there was 1-way GCal sync but we somehow missed porting this to Spaces. This has now been fixed to achieve true parity between Spaces and old Room Bookings, i.e. Spaces now has GCal sync so now you can see all Spaces reservations in your GCal calendars.

Now the big news… Picture this – a 2-way sync between Exchange calendars and LibCal spaces – so reservations you make via Exchange will automatically block off availability in the Spaces module, and reservations made via Spaces are automatically pushed to Exchange!  Yup, we went there! This is a huge win for libraries with spaces that can be reserved both by the public (via LibCal) and by staff (via meeting requests in Exchange) – our new integration will keep your reservations in sync, no matter where a booking request originates. And your LibCal platform will become a go-to place to get awesome statistics on the usage of your spaces and equipment, no matter where the reservations are made. High-five for this big win!

Here’s another really cool thing about the Exchange support – it will make it even easier to integrate with touchscreen panels. LibCal Spaces offers full read/write APIs for integration with these types of panels, and many of these panels already support integration with Exchange – which means you can potentially integrate LibCal Spaces with these types of panels, without custom coding. This new integration means that availability stays synchronized across all possible booking points, with minimal setup effort – totally amazing!!

For this 2-way Exchange we are releasing the code to everyone but not enabling it on all systems yet – if you’d like to assist us with the final stages of testing Exchange integration (because we want to make sure we cover all different Exchange versions/scenarios) please emails us at support@springshare.com. Once we are confident that Exchange sync is working for these early testers, we’ll release it for everyone i.e. every LibCal system will have 2-way Exchange sync enabled.

Additional Updates

  • New “All Locations” View for Spaces – We’ve added a new “All Locations” view for Spaces, so patrons can browse availability at all locations in your LibCal system at a glance. To see it in action, head to the public Spaces booking page and select Location: All Locations.
  • Mediated Bookings by LibCal Users set to Confirmed: We heard from several folks that, when librarians (ie LibCal account holders) make a reservation for a mediated space/item, those reservations shouldn’t need to be approved. We’ve made this change, so now when a logged-in user reserves a space/equipment, those requests will be confirmed automatically.
  • Event Search for Logged In Users – We addressed an issue with searching for events from the Edit Calendar screen (accessed via Calendar Tab > Edit Calendar) – this should now work as expected.
  • Clarified Multi-user Registrations – We’ve improved registration management for sites that allow multiple registrations in a single form (so dad can register himself plus two children for storytime, without filling out multiple forms). Now, these multiple registrations are displayed individually on the Manage Registrations tab, and editing/deleting an individual registration doesn’t automatically edit/delete all associated registrations, so you can manage those registrations individually.

LibGuides Update: E-Reserves Item Search, Patron Login with LibAuth, LibAuth Setup Wizard, and a Ton More Updates!

E-Reserves Search

Check out this giant present for your holiday celebrations!

Or if you’re not into December holidays, Happy 2018 from Springy to you! 🙂

There are a ton of new features for you to explore in LibGuides this month.

Log into LibApps patron accounts with LibAuth

If you head over to LibApps > Admin > Manage Patron accounts = and if you see accounts listed there, those users can now sign into Discussion Boards and Blog Comments using your local authentication layer (LDAP, CAS, AD, etc.).  If you don’t see any accounts listed there, good news, you can batch import! This way, your users can actively participate and comment in your LibGuides system using their trusted and known local authentication layer and without having to remember yet another login. Here’s how to set it up:

  1. Go to LibApps > Admin > Manage Patron Accounts to create accounts via import, or to LibApps > Admin > Manage Patron Accounts > Settings to enable self-registration.
  2. Set up your LibAuth configuration.
  3. Be sure to set the “Allow logging into LibApps using this authentication?” option at the bottom of the screen to “Yes.”

LibAuth Setup Wizard

If your institution is a member of the InCommon Federation or UK Federation, you can now set up a LibAuth connection in just a few clicks. Just choose your institution name from the setup drop-down, and we’ll create a configuration for you, pasting in your metadata URL and filling in machine-readable attributes. If you’re not a member of either federation, or you wish to use a different protocol outside federation setup, no problem! Just choose to set up a configuration manually. We continue to support SAML / Shibboleth / ADFS, CAS, SIP2, LDAP, and a self-hosted script of your own creation.

Let’s Encrypt support

We are pleased to announce support for free Let’s Encrypt SSL certificates. Similar to the certificates that we manage for Springy domains (e.g., libguides.com), these short-term certificates for your LibGuides domains will be installed and renewed by us at no cost or bother to you. Simply change your site’s domain to your desired custom domain, and we’ll do the rest!

Already have a custom domain? No problem! We’ll be requesting and installing Let’s Encrypt certificates for LibGuides custom domains  in the coming weeks. If you prefer to upload your own SSL certificate, you can still do that, no problem! Sites that have already uploaded their own certificates will not be changed, although you are welcome to switch from your own certificate to Let’s Encrypt. Please contact support to get started: support@springshare.com.

Let’s Encrypt certificates are currently only available for LibGuides sites with custom domains but will be coming to LibAnswers and LibCal custom domain sites in the near future.

As always, we manage the SSL certificates for your LibWizard, LibStaffer, and LibInsight sites.

E-Reserves item search

Now you can provide a deeper search of your e-reserves content! Go into E-Reserves > Settings > Search and enable item search to see new tabbed search results on your E-Reserves pages that includes all E-Reserves items. Search results include courses like they always have, but item search retrieves documents that are not assigned to a course as well as those that are. Visibility dates and access rules (passwords) for courses and items are also enforced.  The new enhanced display also shows you which Subjects courses are assigned to.

If you don’t want item level search, just head to E-Reserves > Settings > Search to disable the item level search.

Screenshot of e-reserves item search results

E-Reserves page URLs are “savable”

Want to send a link to your e-reserves courses by Instructor? By Subject? Now you can! Any URL that you navigate to on your public e-reserves pages is now savable and shareable. Bonus: this extends to search results, too! You can create a search retrieving exactly the desired subset of courses and documents and forward that on to the appropriate audience. Pssst, we heard you! We’ll be making this change for the LibGuides system and group home pages in a release coming up in a few short weeks.

AZ fixes and features

There are two new filters on the A-Z Databases management page: Asset Owner and Last Updated date. Use these to search for a subset of databases maintained by a certain person, or to make sure that updates have been done timely.

Screenshot of new filters on the AZ management page

Additional AZ Fixes and Features

  • Login credential updates save correctly
  • Column filters on AZ settings page work correctly
  • Counts of popular databases are correct on the Analyze Holdings page
  • Internal notes with quotation marks save correctly

Accessibility fixes

  • Added missing labels on public blog pages
  • Reference to non-existant imagemap removed
  • ALT text for Books from the Catalog

…and Even More Small Fixes!

  • Added a link back to domains page from certificate upload page
  • Image manager: replacing an image with a new image works correctly
  • Databases without a URL show properly as plain text in a guide
  • Guide Blog page RSS feed works if your site is forced to HTTPS
  • Accounts page: account type filter works correctly
  • Search:
    • EBSCO Discovery Service search results pagination works correctly
    • Punctuation inEBSCO Discovery Service search results works correctly
  • The default template for individual subject page is editable when E-Reserves module is enabled
  • Link checker
    • Exclusion list URLs with special characters filter correctly
    • All proxied assets are skipped
  • Blog widgets: new option to display post dates
  • Blog widgets display correctly for posts with more than one subject
  • Statistics: Content Summary visible when E-Reserves module is disabled
  • Updating single database asset with the API works correctly

And last but not least: we disabled the “Create Guide” button after you click on it once, so that it’s no longer possible to accidentally create more than one guide. 🙂

 

LibCal 2.12 – Hours Module Improvements and More now Live!

LibCal Hours Exceptions System-wide

We’ve been busy beavers here at Springy HQ, and we have several fun new features to share!

We’re making the hours module easier to manage and rolling out several great quality of life features, just in time for the holidays!

Hours Module Improvements

  • New Daily Hours Widget – We’ve added a new widget to the hours module to make sharing your open hours a breeze! The new Daily Hours Widget displays your library’s hours in a simple grid, and includes quick links to jump to the next day’s hours. To check out the new widget, head to Admin > Hours > Widgets > Daily Hours.
  • Universal Exceptions – We know how time consuming it can be to enter exceptions for each library and department that you manage in the Hours Module, so we’re making things easier! Now, when you create an exception for one department/library, you can choose to apply that exception either to all departments within a library, or all libraries and departments – no more duplication! Head to Admin > Hours > Exceptions and look for the new “Copy To” option.
  • Copy Hours Template – Another improvement aimed at simplifying hours management, you’ll now see an option to Copy Hours Template, instead of creating each hours template from scratch. This should make life much easier when you just have minor modifications to make to an existing template. Head to Admin > Hours > Weekly Templates to see the new option.

New in Equipment and Spaces

  • Email Digest for Mediated Bookings – We’ve added a new email digest to alert you when there are pending Equipment or Space reservations that are waiting on mediation. These emails are a “digest” of all pending requests, and are sent once an hour to all named mediators, ie those with approve/deny rights. Even better, we’re also including quick approve/deny links right in the email text, so mediators can approve/deny these requests right from their inbox! It’s a super handy way to make managing mediated Equipment & Space bookings a snap.
  • Email Notification for Admin Cancelled Bookings – If for some reason you need to cancel a patron’s existing equipment or space reservation, you’ll now see an option to send an email alert to that patron and alert them of the change.
  • Setting: User Must Cancel By: We’ve added a setting in Spaces to control when a user must give up their reservation. This is particularly handy if you have cagey students who try to get around any booking limits you may have in place by canceling their booking just before it’s set to end. To enable this setting, head to Edit Space Category > Booking Limits.
  • Setting: Limit to X number of reservations at one time –  We’ve also added a new limiter to control how many reservations a user can have at one time. This works similarly to our existing limiters but isn’t limited by time – so instead of only being able to have x number of reservations in a week, they can only have x number of upcoming registrations at one time. For your patron, this means that as soon as an existing reservation ends, they’ll then be able to create a new reservation. To enable this setting, head to Edit Space Category > Booking Limits.

Additional Improvements

  • Optimized Explorer Pages – We discovered that running reports in the Spaces and Event Explorers could take a very long time to load, so we optimized things – now running reports in the Explorer pages should be zippy!
  • Time Pickers Default to Hour-on-the-Hour – We’ve updated all of the time pickers throughout the system to default to hours on the hour. Ex say your event starts at 3pm, and you’re creating the event at 2:14pm – previously when you clicked on “3” in the time picker, the start time was entered as 3:14pm, and you had to go back and click “00” to get the event started on the hour. Now when you select a time, we’ll default to each hour on the hour, so you won’t need to explicitly click “00” to have an event start on the hour.
  • Export all Event Registration Info – For you data lovers out there, you can now export all event registration info for multiple events at one time! To see this in action, head to any Calendar’s Event Explorer page; limit your search to a specific booking form and make sure “Show Registration Responses” is set to Yes, then run the report and select Export. The resulting excel file will include registration info for each event registrant, including booking form responses!

New in LibInsight – Custom Chart Colors!

Screenshot of system settings

Customize your LibInsight charts to match your organization’s official color palette, or customize Dashboards per review period or project.

Define your custom colors at the system-wide level and you’ll see them in your dataset analysis charts, cross-dataset analysis, and dashboards.

Head on over to System Settings to set your system colors. If a chart requires more colors than you’ve specified, random colors will be chosen.

If the Randomize box is checked, the colors will be used in random order for charts in Analysis, Cross-Dataset Analysis, and Dashboards.

Here is what custom colors look like in charts for Electronic Journal / Database:

Screenshot of two pie charts with custom colors

You can customize Dashboards further by using the System Colors palette or choosing custom colors in the Dashboard. You can even use a different set of custom colors for each chart in a Dashboard row. Use your power for good! 😃

Here’s a screenshot of a Dashboard row with custom colors specified for each chart.

Screenshot of a dashboard row

Specify custom colors for all charts in a row on the Settings tab (check the box to apply to all charts), or specify custom colors on the other chart tabs.

Screenshot of chart settings

LibCal 2.11 – Event Updates and More are Live!

The LibCal 2.11 release is live, and we have loads to tell you about! We’ve redesigned the Manage Event Screens to bring you many new event management features, plus Event Templates are here! Read on for all the details.

New Manage Event Screens

So many of you have asked us for additional features and functionality for managing events – marking attendance, more email flexibility, etc. When we coded all this we realized that the modal for the event editing was too small for all this additional functionality, so we created a separate page for event management. This gives us (and you) a lot more breathing room and the ability to add several great new management features. To see the new pages, from any Calendar, click on an event and select Manage Event. There you’ll find great new features, including…

  • Event Notes – We’ve added an easy way to share internal information about an event with colleagues – event notes are here! These notes appear in the event modal and on the event overview tab, but never appear to the public. They’re perfect for sharing information about event setup information, like technology setup information or who’s bringing refreshments. To add a note to an event, head to Manage Event > Overview and add a new note.
  • Confirm Attendance – A hugely popular request, we’ve added a method to track which event registrants actually attended an event! Head to Manage Event > Registrations > Confirm Attendance column, and check off the actual attendees as they arrive. This setting will also make it easy to email only the registrants who actually attended your event after the event takes place – just select “Add Attendees” from the Email Attendees tab to insert the email addresses of just the folks who attended your event. This is especially handy for sending a satisfaction/follow up email after an event takes place!
  • View User History – We’ve added a new report to show all of the events a user has registered for, so it’s easy to see which of your users are power users! Just head to Manage Registrations/Waitlist and select View User History to see a list of all events a user has registered for – and even better, if you’re using the Confirm Attendance option, we’ll show you all of the events they actually attended as well!
  • Search Registrations – We’ve added a simple search box to the Registrations and Waitlist tabs, so it’s easier to find a specific person’s registration info.
  • View Cancelled Attendees – We’ve added a new tab that shows all attendees whose registration was cancelled – plus, you’ll be able to see whether the registration was cancelled by the patron, or by an admin. This is especially useful for outreach and user satisfaction efforts – if someone cancelled, consider following up with them to see why, in order to tailor your services to patron needs. Head to Manage Event > Cancelled to see the list of cancelled attendees.
  • Send Rich Text Emails – We’ve also update the Email Attendees tab to include a Rich Text Editor, so it’s easier than ever to send patrons emails that contain basic text formatting and images, without having to muck around with HTML. 🙂 Head to the Email Attendees tab to find the new options.

Event Templates

Awesome news for sites that manage large numbers of events! We’re adding a new Event Template management area, so you can create templates that contain the basic information – things like Title, Description, Start/End Time, padding, registration details… everything you might need to create a new event in a flash! To start creating event templates, Admins can head to Admin > Calendars > Event Templates.

And even better, if you have an existing event that you’d like to turn into a template, Admins can select that event from the Calendar screen and use the dropdown to select “Create Template from Event”. We hope this makes it that much easier to transition to the new Event Template options – managing large numbers of events has never been easier!

Equipment and Spaces Updates

  • Spaces Widgets in LTI Tool – If you’ve integrated the LibApps LTI tool in your LMS system, good news – Spaces widgets are now fully integrated, so you can easily add a widget for booking a space to any page in your LMS! This makes it easy for students to reserve spaces in the library without having to leave the LMS environment, and integrates the booking process right at point of need.
  • Copy Space – We’re always looking for ways to make the site setup process easier, so we’re happy to introduce a new Copy Space function for the Spaces module. As you’re setting up Spaces, you’ll see a new option to Copy Space – this pulls all the key information about a space (including Description, Terms & Conditions, Room Capacity, Booking Form, Image, etc.) into a new Space record, making setup a snap!
  • Spaces Filter in Event Explorer – The Event Explorer contains an option to filter by location – previously, only system locations and Rooms were appearing. We’ve updated this filter to include Spaces, so now you can search all 3 possible locations at once.
  • Consolidate Sequential Bookings – For some folks migrating from Room Booking to Spaces, we’ve discovered that there are some patrons who are still booking multiple timeslots back to back instead of using the dropdown menu to select their preferred duration. We’re now consolidating those individual bookings into one continuous booking.
  • Admin Recurring Booking: Error Message Update – Previously, when admins created recurring bookings and there was a conflict with one of those bookings on certain dates, the error messages weren’t making it clear that some of the bookings would not go through. We’ve updated this behavior so it’s clearer that some bookings will not go through.

MyScheduler Updates

  • View Past & Cancelled Bookings via API – We’ve lifted some prior restrictions on the MyScheduler API, so you can now access bookings which happened in the past, and cancelled bookings. To view the available APIs, head to Admin > API > MyScheduler.
  • We squashed a bug in MyScheduler Widgets, where the first group’s appointment availability options were being applied to all groups. Now, as you change group selection in the widget, the availability options will update as expected.

Accessibility Updates

  • We’ve fixed an accessibility issue with the “close” link in MyScheduler widgets by updating the link reference so it’s no longer empty.
  • We’ve addressed several accessibility issues with the Today’s Hours widget – they now include <th> elements and have the proper role=’presentation’ attribute, so they’re now fully accessible!

Coming Soon: Mediated Equipment & Space Email Digest

Looking for email alerts when patrons make a request for mediated items and spaces? Coming in the next few days, we’re adding a new email digest to alert you when there are pending Equipment or Space reservations that are waiting on mediation. These emails are a “digest” of all pending requests, and are sent once an hour to all mediators who can approve a booking. Even better, we’re also including quick approve/deny links right in the email text, so mediators can approve/deny these requests right from their inbox! It’s a super handy way to make managing mediated Equipment & Space bookings a snap. 🙂

LibWizard Update Now Live

We have a brand new mini-release for LibWizard out today. This is just a maintenance release that is mostly concentrated on often requested bug fixes and some back end performance tweaks. You should notice a faster, smoother, LibWizard experience!

Just a few items:

  • Corrected a usability issue when LibWizard assets are embedded into LibGuides.
  • Fixed a problem where users were unable to edit the date and time field on reports.
  • Corrected a few typos on both the welcome and thank you screens.
  • Corrected an issue where checkbox fields set to display in multi-columns were not indented correctly.
  • Assets will now sort correctly when sorted by the created date.
  • Changes in asset title are now applied without refreshing the page.
  • Fixed an issue where under a very specific scenario submission notification emails were not being generated

HTTPS

We encourage you to use LibWizard with HTTPS but if you’re not, you should definitely give it a look. When web browsers start to force HTTPS, some of your forms my break if you’re not properly prepared so get started now!

We’ve written more about HTTPS on a previous blog post, so be sure to check that out.

Fall LibGuides Updates – Check ’em Out!

We released support for uploading your own HTTPS (SSL) certificates in September, and boy have you been using it! You’ve had a lot of great questions and helped us devise an improved Certificate Management page that is more intuitive to use. Haven’t uploaded a certificate yet? Need to renew and upload a new one? No problem! Just log into LibApps and head to Admin > Domains & Certificates. Click the padlock icon for the domain in question, and you’ll see information about your certificate (or lack thereof) right there.

Please note: the first step in the process is to change your domain’s DNS to point to the secure endpoint for your region. Please see our help guide for complete information.

Once you’ve done that, go to Your Certificate > Upload Certificate Files, or if you need a CSR and KEY with which to purchase a certificate, create and download those at Your Certificate > Generate and Download Certificate Signing Request & Private Key.

Once you upload your certificate file and key, the files will be installed and activated on our servers within one business day. The time of final activation depends on your region.

Screenshot

A Note on Site Cleanup

Just a friendly reminder that if you have ever switched to a custom domain or have otherwise had a domain change, including moving from a beta site to your live site, you should update any redirects and links that point to the old site.

Redirects include your custom homepage guide if you use one, group homepages, guides, and guide pages. We have redirects in place so that these bad domains will themselves redirect to the right place, but it’s best practice to eliminate these bad links by using relative URLs for your redirects. Using relative URLs means you don’t have to worry about changing redirects or links should you happen to change domains again in future.

So, if you redirect your system URL to a guide, go to Admin > Look & Feel > Page Layout > Homepage > Customization. If you’ve clicked the “Use Custom” button and have a redirect entered in the redirect field, make sure that it’s a relative URL. That would mean entering /home rather than https://mylibrary.libguides.com/home.

 

DO THIS: NOT THIS:
/home https://mylibrary.libguides.com/home

 

Screenshot

If you’re a LibGuides CMS customer and make use of groups, you should check at Admin > Groups > (edit group) > Page Layout > Group Homepage > Customization and make sure that you’re using relative URLs as redirects, if you have any.

It’s also important to check all custom templates and header and footer code for your site and groups to make sure that you aren’t using any links to old domains, including your original LibGuides v2 beta site. These can also be safely replaced with relative URLs.

Lastly, do a quick search in the Search & Replace tool for “beta” or your old domain to make sure you don’t have any guide content that needs updating. Check out our Search & Replace Tools videos for more help:

Accessibility Fixes

  • Database resource icons correctly have a blank ALT tag, as these are decorative images. Screenreaders will read a resource icon’s description aloud, so be sure to add that if the icon’s meaning isn’t otherwise conveyed in the link name.
  • The Fieldset Element has been correctly added to LibGuides search results facets.
  • The <b> tag no longer appears on search results pages.
  • The Guides and AZ list widgets have appropriate labels, when displayed as a drop-down menu

Aditional Fixes and Features

We also have a slew of smaller things to share with you:

  • Fixed! Search from a group homepage, search results are filtered to show only that group.
  • Gallery box slide titles are now easy to target with CSS.
  • The character limit for database asset internal notes has been expanded to 1,000 characters.
  • If you exceed the character limit for guide-level Custom JS/CSS, you are warned and not able to save.

LibStaffer 2.5 Update Now Live!

Our latest LibStaffer update hits on a couple of major requested features, including staff claiming unfilled shifts (without having to go through a schedule admin), staff “favoriting” their own shifts, and tons of nice-to-have improvements to various schedule views.

Staff can Claim Available Shifts

As one of our most requested features, we’re thrilled to bring you the ability to claim unfilled shifts, without having to go through a schedule admin. To enable the feature, Admins should head to Admin > Schedule Settings > Modify Schedule. You’ll find a new option for “Allow Staff to Claim Shifts?”, along with settings to control how far in advance a schedule should be opened up (anywhere from 1-6 weeks). Once enabled, schedule admins will see an additional option when creating/editing a shift for “Enable Shift Claiming?” – use this to designate which shifts in a schedule should be available for claiming.

When you use this option, schedule admins build a schedule as usual, but choose which shifts can be claimed and which need to be assigned – this is great if you have some shifts that need to be filled by particular people (like a supervisory shift) and others that can be filled by anyone. Assign a portion of those shifts to staff members and leave others open, or leave all shifts unassigned. Your staff members then head to the Open Shifts tab, where they’ll see all of the available shifts in your schedule and can “claim” the ones they want. Easy as 1-2-3!

Staff can “Favorite” shifts

We’ve got great news in store for those of you who use the auto scheduler to create schedules: staff can now designate their own “Favorite” shifts, so everyone can volunteer to work the shifts they like best! Schedule admins will find this setting under Admin > Schedule Settings > Modify Schedule > Allow Staff to mark shifts as favorite?

When enabled, your staff will see a new option in the Schedules tab – as they hover over the shifts in your schedule, they’ll see a prompt to “Click shift to add/remove as favorite”. Favoriting a shift doesn’t necessarily assign them to the shift, but it does make them much more likely to be assigned to a particular shift when filling a schedule with the auto scheduler. This makes it much easier to keep track of staff preferences, while still ensuring fairness – if everyone favorites the same shift(s), auto-scheduler will attempt to distribute assignments fairly, so everyone gets a shot at the best shifts.

Improvements to Schedule Views

  • Time Off Overlay: Filter by Staff Member – Previously, when you viewed a schedule with the time off overlay, you saw everyone’s time off, even if you’d filtered by certain staff members. Now, if you’ve filtered by particular staff members, you’ll only see their time off instead of all time off.
  • Filter Shifts by Multiple Staff Members – Previously when viewing a schedule or looking at multi schedule view, you could only filter that view by one staff member at a time. We’ve expanded this functionality, so you can filter by multiple staff members across multiple calendars and see both shift assignments and time off, which gives you a much fuller staffing picture!

Additional Updates and Fixes

  • We’ve updated LibStaffer so all pages load in HTTPS, so your staff information is secure by default.
  • We fixed a small bug with the “Save and Assign Shift” button – in some cases, this was only saving the shift and not directing to the assign shift screen. This should now work as intended – once you click “Save and Assign Shift, you’ll head to the assign shift screen.
  • We fixed another small bug where inactive users could still be assigned to shifts, even though their account was inactive. Now an inactive user won’t show up in the list of people who can be assigned to a shift.

Want to learn more? Sign up for our custom training session this Thursday, October 26th, where we’ll discuss these new features and more! Head to http://calendar.springshare.com/event/3691324 to register.

Springy https-a-palooza is Go!

It’s here – the release you’ve all been waiting for: the Springy https-travaganza! 🎉
And yes, it’s “Springy” vs. a specific product, because this affects all of our products. Let’s go through the list of fun new stuff, shall we?

LibAnswers & LibCal Now Support SSL Certificates (via LibApps)

LibApps Admins can now upload security certificates for LibAnswers and LibCal custom domains! It’s not just LibGuides anymore, folks. All products that support custom domains now also support security certificates for those domains. Head to LibApps > Admin > Domains & Certificates, and click the lock icon in the Actions column. Please read through those screens and our documentation to learn more about the process of installing certificates for your sites. This often requires coordination with your IT department so be sure to include those folks in your conversations, as well.

Don’t forget, anyone on a libguides.com, libanswers.com, libcal.com, libwizard.com, libsurveys.com, libinsight.com, or libcrm.com domain is already covered by Springshare’s security certificates, so you can go all https at any time! (If you’re on a campusguides.com, libguidescms.com, or communityguides.com domain, please contact us about switching to a libguides.com domain to take advantage of our security certificate. In addition, if you have a domain formatted like this – guides.mylibrary.libguides.com – please contact us about changing to something like guides-mylibrary.libguides.com in order to take advantage of our security certificate.)

As we’ve mentioned before, this only covers your Springy domain, not the widgets, etc., you’ve added within any pages. If you’ve decided to use https for your sites, you’ll also want to check any widgets you’ve added to the systems (other vendor/site widgets, like those from subscription databases, social media sites, etc.) to see whether they are http or https, as non-https widgets will trigger a security warning. If they are not https, check with that vendor/site to see if they offer an https option. Springshare widgets/APIs are either protocol-less (meaning they’ll work on both http and https pages) or are already https. See our FAQ for more info.

LibApps Now Supports Wildcard and SAN Certificates

Yes! You can now upload wildcard and SAN certificates. What are wildcard certificates, you may ask? They’re certificates that cover a whole domain vs. just one subdomain. For example, a wildcard certificate might be for *.mylibrary.org, so it covers mylibrary.org, research.mylibrary.org, ask.mylibrary.org, calendar.mylibrary.org, etc., etc., all under a single certificate. Most sites likely won’t need a wildcard certificate, but for those who do, it’s now an option.

Force https is Available…

…for most apps. LibGuides, LibAnswers, and LibWizard allow you to force pages / widgets / APIs to load via https. LibInsight always loads over https. The best part? This is available to:

  • All sites on libguides.com, libanswers.com, libwizard.com, libsurveys.com, and libinsight.com domains and
  • LibGuides and LibAnswers sites with custom domains, who have uploaded security certificates.

The ability to force https for LibCal sites (via LibApps) will be available in the not-too-distant future, and we’ll be updating LibStaffer to be all https, all the time. Keep your eyes on our blog for those announcements.

What does this actually mean? If you’ve enabled “force https,” have an http link to a guide in LibGuides or FAQ in LibAnswers (etc.) somewhere on a webpage, and someone clicks that link, they’ll automatically be redirected to https instead. Any links they click for other pages in that LibGuides / LibAnswers / etc. site will also automatically load over https. That’s it! It loads your LibGuides, LibAnswers, and LibWizard pages over https no matter whether the link that brought the user there was http or https. So if you forgot to update a link…or someone has something bookmarked…or a member of your community has a link on one of their webpages…it’ll always load over https.

What does this not mean? The links you have set up in your site that go to other websites (subscription databases, books in your catalog, etc.) will not be forced to use https. Springshare does not control those other websites, so we have no control over how those sites are loaded.

Here’s how to force Springy sites to use https:

  • LibInsight: enabled by default; you don’t have to do a thing.Screenshot of "Force HTTPS" setting.
  • LibWizard: Go to Admin > System Settings > Misc Settings.
  • LibGuides & LibAnswers:
    • Go to LibApps > Admin > Domains & Certificates.
    • Click the lock icon in the Actions column for the site.
    • Under “Force HTTPS” Setting, choose Required.
      If you do not see the “Force HTTPS” Setting section, either that app doesn’t currently support it as an option (e.g., LibInsight is always https; LibCal support is coming soon) or you have a custom domain (for LibGuides / LibAnswers) and need to upload a security certificate before you can access that option.

On LibGuides v1, LibAnswers v1, or LibAnalytics?

The best advice we can give you is to move to v2. The v2 platform is better, more secure, faster, feature-rich…so there is no reason to stay on v1. If you’d like some assistance, our support team can help you figure out how to do it in the quickest way possible. We also have dedicated training sessions and step-by-step migration guides (LibGuidesLibAnswersLibAnalytics) to walk you through the entire process. We do not support SSL certificates for custom domains for v1 systems.

Additional Features & Fixes

It wouldn’t be us if we didn’t also include an extra list of fixes & features in our releases, now would it?

  • LibGuides: A-Z Page statistics are now available in base LibGuides, in addition to LibGuides CMS.
  • LibAuth: Empty postfix field is allowed in LDAP configurations.
  • LibAnswers: LibChat accessibility adjustment – frameborder=”0″ has been replaced with CSS in chat widgets.
  • Fixed in LibGuides:
    • When creating new Database Assets, assigned Friendly URLs now stay put, as intended.
    • An ampersand in the name of an E-Reserves course no longer breaks the OAI feed.
    • The “Edit Database” modal window in guides now appropriately points people to the A-Z Database List page for editing fields…which is far more useful than pointing to an outdated location.
    • IE10 users, rejoice! (Is that a thing? 😉) The Image Manager works again within LibCal and LibAnswers.

As always, we’re here to help! Let us know if any questions pop up…