Watch ALA 2015 Springy Presentations By Guest Flash Presenters!

Whether you attended ALA in San Francisco, or not, you can still watch (and rewatch!) guest presenter’s Jessie Riggins (TBLC), Cathay Keough (Delaware Libraries), Aaron Dobbs (Shippensburg University), and Louise Hilton with Andrew Tadman (EBPRL) presenting on their use of Springy Tools!

Jessie Riggins

Jessie Riggins

Using LibAnswers for Statewide Ask-A-Librarian Services

Jessie Riggins – Tampa Bay Library Consortium

Jessie Riggins is the Member Services Coordinator for the Tampa Bay Library Consortium. Jessie manages the statewide virtual reference program for the State of Florida, Ask A Librarian. The program consists of 130 public, academic, special and k-12 libraries. The live Chat and SMS service is open 84 hours a week, and offers 24/7 email.

>> Watch Now (11min 31sec)


Cathay Keough

Cathay Keough

Cathay Keough – Delaware Division of Libraries

Delaware Division of Libraries was the first consortium to use LibAnswers to power their statewide reference.
Hear from Cathay on why they made the switch and how Delaware Division of Libraries reference teams are loving LibAnswers.

>> Watch Now (11min 10sec)


Using LibGuides @ East Baton Rouge Parish Library

Louise Hilton & Andrew Tadman – LibGuides @EBPL

East Baton Rouge Parish Library

East Baton Rouge Parish Library

EBRPL is the largest library system in Louisiana, covering the capital city of Baton Rouge and the surrounding parish. We have nearly 350,000 card holders, 14 branches, and last year we circulated 2.5 million items. EBPL has 135 active LibGuides and last year they received nearly 150,000 LibGuide views. The largest LibGuide successes have been using them as ‘how to guides’ for Overdrive, and as a focal point for community programs such as out ‘One Book/One Community’ and for their Maker resources and programming.

>> Watch Now (7min 27sec)

 

LibAnswers: Not just for Library Answers @Shippensburg University

Aarron Dobbs – LibAnswers @Shippensburg University

Aaron Dobbs

Aaron Dobbs

Do you ever get questions about non-library topics? Ship Library sure does. They reached out to offices around campus and asked them what question they most commonly (and most easily/straightforwardly) answered. They worked out a process to gather, answer, and update the questions commonly asked across campus – and, because they’re librarians, they classified the heck out of the Q&A pairs and linked to the webpages which provide more information.

>> Watch Now (7min 14sec)

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